Terrible phone

sxracerb25

Member
Mar 6, 2008
6
0
0
Has anyone else had these issues? I am planning to take this phone back tomorrow. The touch screen is completely random. It'll randomly scroll fast or click while scrolling. Playing games is near impossible because it won't recognize every touch. As i type this, it seems to randomly repeat words that i type and i have to delete them. The battery life for a new phone seems terrible. I had better battery life with my 1+ year old S5 with the original battery. If the phone is hot at all (which seems to happen randomly as well) it'll take hours to charge and the battery will drain incredibly quick. I charged it for around 6 hours and it was still at 60%, using the factory charger too. This is the worst experience I've had with a new "high end" android phonephonw (theres theres the double word issue i mentioned. Even did it while typing about the double word issue lol)
 

chirayu

Senior Member
Oct 19, 2006
134
9
0
Mars
Has anyone else had these issues? I am planning to take this phone back tomorrow. The touch screen is completely random. It'll randomly scroll fast or click while scrolling. Playing games is near impossible because it won't recognize every touch. As i type this, it seems to randomly repeat words that i type and i have to delete them. The battery life for a new phone seems terrible. I had better battery life with my 1+ year old S5 with the original battery. If the phone is hot at all (which seems to happen randomly as well) it'll take hours to charge and the battery will drain incredibly quick. I charged it for around 6 hours and it was still at 60%, using the factory charger too. This is the worst experience I've had with a new "high end" android phonephonw (theres theres the double word issue i mentioned. Even did it while typing about the double word issue lol)
What firmware version are you running? Some of the things mentioned above have been fixed with latest OTA.
 

pickneters

Senior Member
Oct 29, 2007
56
8
0
Try a factory reset. I don't have any issues at all, just the slow capture speed of the camera. Kids move and its blurry. Google camera seems to be a little better...
 

thunder1979

Senior Member
Aug 18, 2011
59
11
0
Android is 5.1. I've checked all updates and none are available
Check settngs - About Phone - Software info and see if your software version is LS991ZV5. This version of the software fixed the touchscreen for me. If you haven't received it yet, you may check your local Sprint repair center store and see if they can force a download for you.