Nice, I wish they would finally come fix the tower near my house!
Call customer service, ask for a level 2 tech, the tech will submit a ticket and a engineer will go inspect the tower. Tell them your paying 30.00 a month for top of the line service and not getting it...atleast thats what I told them and they cut my data plan cost in half for 2 lines until its fixed. I had great data speeds until they took the tower down because the power company is installing a new power station. so verizon put up a temp tower in the mean time. Its been ****ty data every since.
I've done that and the engineer said everything was fine even though they have to go out at least twice a week to reset the tower because a breaker blew, excuse, excuse, excuse. We had excellent service until the April 27th tornadoes tore up everything in '11 and ever since then it has been nothing but issues. I don't even have to have a bill credit, I just want the goddamned tower fixed once and for all.
man that sucks...its not the same without a solid data connection thats for sure!
