Textra waking up screen when do not disturb is enabled

[Novarider]

Textra is waking up my screen when do not disturb is enabled. It's doing it on both my n9 as well as my wife's n9. It did NOT do this on my s8+ nor my wife's s7 edge. Any idea how to stop this? It woke me up twice last night. It doesn't play sound just turns on the screen.

Do not disturb settings messages set to none.

 

[willcor]

Textra is waking up my screen when do not disturb is enabled. It's doing it on both my n9 as well as my wife's n9. It did NOT do this on my s8+ nor my wife's s7 edge. Any idea how to stop this? It woke me up twice last night. It doesn't play sound just turns on the screen.

Do not disturb settings messages set to none.

Have you enable this setting in Textra ?
In Textra settings/Customize Notifications/Notification Style /Wake up Screen .....Always ...yes ,no....... ?
I leave my phone not to wake up screen, whether sound enabled or silence etc .
It just plays a notification sound .
Thats good enough for me !
Works fine .Does not light screen up .

 

[Novarider]

Have you enable this setting in Textra ?
In Textra settings/Customize Notifications/Notification Style /Wake up Screen .....Always ...yes ,no....... ?
I leave my phone not to wake up screen, whether sound enabled or silence etc .
It just plays a notification sound .
Thats good enough for me !
Works fine .Does not light screen up .

I have it set to yes except for silent. I want it to turn on the screen throughout the day but not at night. That's the whole point of do not disturb.

 

[willcor]

I have it set to yes except for silent. I want it to turn on the screen throughout the day but not at night. That's the whole point of do not disturb.

Yes, i understand.
On my old Note 8 i had this similar issue. re screen waking up .
Anyway
I just tried "do not disturb" /volume mute etc.
on my Note 9 SM-N960F and i use Textra default sms.
My device does not wake up.! /light screen.
Only blue notifications light starts flashing.

This is my "do not disturb" settings and Textra
settings.
See screenshots
If your settings are similar as mine and your
Note 9 model number similar ?
It should work as set by you?
Only difference, i noted i have set Textra to never wake,
where you have it Yes except for silent.

 

[Novarider]

Yes, i understand.
On my old Note 8 i had this similar issue. re screen waking up .
Anyway
I just tried "do not disturb" /volume mute etc.
on my Note 9 SM-N960F and i use Textra default sms.
My device does not wake up.! /light screen.
Only blue notifications light starts flashing.

This is my "do not disturb" settings and Textra
settings.
See screenshots
If your settings are similar as mine and your
Note 9 model number similar ?
It should work as set by you?
Only difference, i noted i have set Textra to never wake,
where you have it Yes except for silent.

Does your screen wake up when do not disturb is turned off? I want it to wake when dnd is off but not wake when it's on.

My s8+ worked perfectly with textra.

 

[willcor]

Does your screen wake up when do not disturb is turned off? I want it to wake when dnd is off but not wake when it's on.

My s8+ worked perfectly with textra.

Yes, if i turn setting in Textra to "Yes except when on silent", screen turns on, when do not disturb is off.
Just tested it now, waking up when do not disturb is off .
However,
i choose not to light screen up at all and rely on sound., thus Textra setting is set to no. Thus I don't have this issue.

Further,
I set Textra to your settings.
"Do not disturb" and Textra to" Yes except when on silent"and my results is the same as yours.
Screen lights up in Do not disturb mode.

My opinion is that it is a Textra issue, not phone.!
As you using 3rd party messages app
Not the stock messages system app.
I would contact dev of Textra and explain
conflict that Textra somehow does not
read/interpret Do not disturb (phone) as silent in Textra
(on the Note 9) .
I'm sure the dev can test this "compatibility reading " issue, somehow ?
Good luck