Search This thread

jenmud

New member
Aug 14, 2022
4
0
Hi all, I have had my t'eyes CC3 for two weeks and I removed the head unit to check why my steering wheel inputs are not working and now I have a problem where it won't turn on unless I push and hold the 'rst' button, and then it either shows a dead android with 'no command' text, or it will boot up but the touch screen won't work. And if I release the 'rst' button it will turn off again.

Is anybody able to help?
 

WV1

Senior Member
Jun 9, 2021
165
48
Hi all, I have had my t'eyes CC3 for two weeks and I removed the head unit to check why my steering wheel inputs are not working and now I have a problem where it won't turn on unless I push and hold the 'rst' button, and then it either shows a dead android with 'no command' text, or it will boot up but the touch screen won't work. And if I release the 'rst' button it will turn off again.

Is anybody able to help?
If you posted in this thread hoping for teyes Australia help forget it. There is a post in the main thread where you have already posted of someone with the same symptoms as you. He did not post a follow up but it maybe worth messaging him.
Ps if you find a solution please post in main thread to help others.
 
  • Like
Reactions: marchnz

marchnz

Senior Member
Nov 26, 2012
5,135
1,096
NZ
Hi all, I have had my t'eyes CC3 for two weeks and I removed the head unit to check why my steering wheel inputs are not working and now I have a problem where it won't turn on unless I push and hold the 'rst' button, and then it either shows a dead android with 'no command' text, or it will boot up but the touch screen won't work. And if I release the 'rst' button it will turn off again.

Is anybody able to help?
Return warranty
 

Hentai/With/Senpai

New member
Aug 17, 2022
2
1
Hello all, TEYES Australia is now online. The audience is not just Australia but a more western audience.

XDA members are thorough in their questions and suggestions. Any value adding advice for the site would be greatly appreciated.

We are working on expanding the accessory range - what do you think adds value?

Thank you all!
Hello Recently ordered one of your units, and I was wondering if it was possible to upload custom dashboard background images, system sounds, or icons onto the CC3.

This question has probably been answered but I couldn't find it. Basically, I just want to put anime girls on my screen.
 

marchnz

Senior Member
Nov 26, 2012
5,135
1,096
NZ
Hello Recently ordered one of your units, and I was wondering if it was possible to upload custom dashboard background images, system sounds, or icons onto the CC3.

This question has probably been answered but I couldn't find it. Basically, I just want to put anime girls on my screen.
Sorry to say, Teyes units only do anime boys.
 

Neogx

Senior Member
Jan 25, 2014
99
14
san
Curious about the people that use Gordgelin firmware how do you all like it I've been thinking of switching over to try it out. On stock, I've been using the nova launcher and my own background for a while now then and all of a sudden my unit keeps loading teyes launcher every time the screen turns off. it sucks they lock it where you cant disable their launcher. Now I have to keep putting the nova launcher as default but not sticking. Have Decembers firmware still.
 
Last edited:

signo3d

Member
May 28, 2022
17
4
How do you hide whatsapp contact from the unit?
Most of my contacts have whatsapp and unit shows duplicates.
 

deadeye920

Senior Member
Apr 30, 2022
88
15
Curious about the people that use Gordgelin firmware how do you all like it I've been thinking of switching over to try it out. On stock, I've been using the nova launcher and my own background for a while now then and all of a sudden my unit keeps loading teyes launcher every time the screen turns off. it sucks they lock it where you cant disable their launcher. Now I have to keep putting the nova launcher as default but not sticking. Have Decembers firmware still.
Find digital well being app and disable it.
 
  • Like
Reactions: Neogx

here2rock

Senior Member
May 27, 2012
110
3
I am having an issue keeping the CC3 sit flush and securely in the dash with the trim provided. There were no clips provided by Teyes, which was disappointing for a $650 AUD HU. I am finding that OEM clips are too loose on the trim provided, they are almost impossible to take off on the original trim but come off easily on the Teyes trim. I have lost about 10 clips in the dash because they are loose.

The HU has come off loose and fallen a couple of times while driving. Any suggestions how to fix the issue?
 

WV1

Senior Member
Jun 9, 2021
165
48
Curious about the people that use Gordgelin firmware how do you all like it I've been thinking of switching over to try it out. On stock, I've been using the nova launcher and my own background for a while now then and all of a sudden my unit keeps loading teyes launcher every time the screen turns off. it sucks they lock it where you cant disable their launcher. Now I have to keep putting the nova launcher as default but not sticking. Have Decembers firmware still.
I used it with no problems and am a great fan. Unfortunately Teyes in there usual uncaring attitude to users over profit have locked down firmware which may mean no more Gordgelin updates.
He still releases patches which are useful. One of the most usefull is the nokill patch. If you are not on the latest firmware you can try his free CC3 firmware and if you have any problems go back to standard. Otherwise install his nokill patch as it solves the crap reboot to the standard CC3 firmware Every other day.
 

Neogx

Senior Member
Jan 25, 2014
99
14
san
I used it with no problems and am a great fan. Unfortunately Teyes in there usual uncaring attitude to users over profit have locked down firmware which may mean no more Gordgelin updates.
He still releases patches which are useful. One of the most usefull is the nokill patch. If you are not on the latest firmware you can try his free CC3 firmware and if you have any problems go back to standard. Otherwise install his nokill patch as it solves the crap reboot to the standard CC3 firmware Every other day.
Yah it makes me regret getting teyes now I know how the company is but live and learn. Thanks for the review on his firmware I'll give it a go since I didn't update to the newest firmware
 

rmb3218

Member
Nov 17, 2017
36
2
Yackandandah
I am having an issue keeping the CC3 sit flush and securely in the dash with the trim provided. There were no clips provided by Teyes, which was disappointing for a $650 AUD HU. I am finding that OEM clips are too loose on the trim provided, they are almost impossible to take off on the original trim but come off easily on the Teyes trim. I have lost about 10 clips in the dash because they are loose.

The HU has come off loose and fallen a couple of times while driving. Any suggestions how to fix the issue?
Don’t know what car you have, mine is a 79 series Landcruiser. I also had problems with the trim. I had to modify the trim & glue on the OEM clips to the Teyes trim.
 

here2rock

Senior Member
May 27, 2012
110
3
Don’t know what car you have, mine is a 79 series Landcruiser. I also had problems with the trim. I had to modify the trim & glue on the OEM clips to the Teyes trim.
I have a 2013 Toyota 86. The issue is that the clips are too loose, yes glueing them will stop them from dropping not sure if it will hold it snugly. What modifications did you do to the trim?
 

22Lee22

New member
Sep 3, 2022
2
0
Can anyone please help
I have just bought a 2nd hand jeep, it came with a teyes headunit (I believe it to be a cc2 but not sure)
Everything works fine except bluetooth phone calls, the other person can hear me fine but even with volume set to full I cannot hear anything
 

marchnz

Senior Member
Nov 26, 2012
5,135
1,096
NZ
Can anyone please help
I have just bought a 2nd hand jeep, it came with a teyes headunit (I believe it to be a cc2 but not sure)
Everything works fine except bluetooth phone calls, the other person can hear me fine but even with volume set to full I cannot hear anything
Do you have a reputable installer in your area or willing to put the initial work in to describe the things you've checked and done
 
Last edited:

22Lee22

New member
Sep 3, 2022
2
0
Do you have a reputable installer in your area or willing to put the initial work in to describe the things you've checked and done
I live remote, nobody in my area.
I have connected my phone via Bluetooth, set my phone to send calls and audio to the unit.
I can hear bluetoothed songs through the radio, but not phone calls, although the person on the other end of the call can hear me perfectly
 

mjcummins

Senior Member
Nov 19, 2012
70
27
51
Bowen, Queensland, Australia 4805
TEYES CC3 (non-360)
WARNING: I just purchased one of these units from aliexpress, with a rear view camera and DVR. Whilst in general I'd say this unit was worth the $820 AUD purchase, there is a deal breaker. The steering wheel controls don't work. This was the main reason I finally purchased this.
The unit was supplied to specifically work in and fit a KIA Cerato YD 2013-2020 Right Hand Drive.
The adapter cable supplied with the unit has two pin for measuring the set resistances caused when operating each button function. One wire was correct, but the other went to a vacant pin? I researched the internet and found the correct pin, which the adapter cable had shorted to the negative supply to the head unit. I tested this thoroughly, and corrected the fault.
Still doesn't read the resistances correctly.

So, I have a sea anchor, and Teyes don't seem cooperative, even though they supplied faulty equipment. Because in Russian which I translated:-
④If you encounter problems during installation, such as mismatched connection wires, mismatched grooves of the plastic frame, etc., please do not modify the product yourself. Contact our engineers, technical support or installation centers.
⑤ Please note that disassembling the device yourself, cutting wires or breaking the transition frame excludes the possibility of returning the goods and warranty service.
Ah well, my own fault, but this wasn't written in english and supplied with the unit. It was only revealed after lodging a complain on AliExpress.
Other than a rudimentary wiring guide, there are no instructions supplied with the unit.
BUYER BEWARE. I think this little life lesson has cost me $820 AUD up in smoke.

I have put a guide to what is wrong in the attached file if people are putting this in a KIA car.
I recommend you double check https://pinoutguide.com/ for any vehicle before you install, and don't try to fix yourself.
 

Attachments

  • Kia Cerato YD 2016 stereo pinout.pdf
    62.8 KB · Views: 12
  • Like
Reactions: T-H-T

Top Liked Posts

  • There are no posts matching your filters.
  • 1
    Does the app get installed on the CC3 or your phone? :cool:
    On my phone 😁
    1
    Unfortunately not available on the Australian Play Store
    I had to get the APK from apkpure and you should be good to go.

    I have a CC3 purchased around June 2021 which is running firmware from late April 21.
    I am considering upgrading the firmware to the latest October release hoping it may be a bit better but I also do not want to create a headache for myself either. I assume anything already not Teyes installed and working will not be touched.

    Any thoughts on whether upgrading CC3 firmware is likely to be a good idea or not?

    If everything is fine I wouldn't bother upgrading. I had the issue of the 3d model of the car not rendering in the 360 panorama app so I thought I'd update but I still have the same issue. It works when in reverse though.
    1
    @TEYESAustralia

    When i do the FOTA it said I'm up to date with my software, but on the website it say's "Latest version time:20.10.2022"

    My CC3 say's Version date :15.01.2022, am i reading it right?

    Thank you
    yes a few UUIDs haven't been pushed to them. You can update via the USB method
    1
    @TEYESAustralia

    I have upgraded to 20.10.2022 version can i replace the blue tooth player with the Poweramp player?

    Can't work out how to do it.



    View attachment 5764615

    The description of the new firmware (Oct. 22) states that the main interface music widget now supports multiple music players. i.a. power amp
    To do this, you have to press the cloud icon (HU must be online) in the music app longer and then you get to a sub-menu where you can select the appropriate player.
    So far so good, unfortunately this does not change the wiget on the main screen, at least not for me. Also, I'm not sure if all the Poweramp settings are effective?
    I hope that helps a bit.
  • 9
    The OP had a discussion with us and it was decided that he will not be permitted to sell here but offer technical support only. So anything connected to prices, comparisons with other units/manufacturers etc will be outside the understanding.

    Guys, why don't we take him at face value and see whether he is offering support or not? I agree that the reputation of resellers has taken a beating but why don't we give him a chance? Even if he is able to resolve some issues of atleast some users, his being on XDA would be justified.

    I hope you all understand that it was in the interest of the users that it was decided to permit him to operate here.

    Moderator Announcement

    This is a thread regarding technical support or solving of technical problems ONLY! No references to sales, prices, comparisons, orders, consumer rights etc. are accepted and off-topic in this thread. The thread has been cleaned in this respect.

    @TEYESAustralia Even if users raise questions on those issues, I'd appreciate if YOU tell them that no such information will be provided in the thread.

    Regards
    Oswald Boelcke
    Senior Moderator
    Moderator Announcement

    This thread has been cleaned already multiple times - and I just did it again! The scope of this thread has been clearly defined and announced. If somebody doesn't like these left and right arcs or the thread, please just move on without posting. I've also removed (hopefully) all links and references to a specific Russian phone related website (not affiliated with XDA at all), other social media and commercial websites. XDA is not just another social media; it's a privately owned website that runs based on its own Forum Rules implemented by the site owners. If someone is unhappy with the rules, please contact the site owner or administrators. If you're unable to accept a thread's existence, please just report the thread or contact any moderator privately but don't post your disagreement in a thread.

    I've now subscribed to this thread and will monitor it closely. I reserve the right to temporarily or permanently revoke write permissions in this thread from any poster whose post is not in line with the forum rules and the above quoted guidance.

    Regards
    Oswald Boelcke
    Senior Moderator

    I have not had a problem with google login, please contact me in PM to discuss

    The market has moved towards completely buttonless, looks alot better too. In regards to you subaru, contact me in PM to discuss.
    thank you

    Hello, please send me a DM with a picture of your dash and confirm model year.

    Thank you

    Can you send some links to my inbox to these reviews for the issues you state for the Honda accord euro 8?

    gremlin190 and ejacobs, in regards to this issue, please provide your whatsapp numbers in PM

    Thank you

    Hello we need to speak to engineer regarding this issue, I believe we spoke on another mode. If your having trouble getting in contact pass me your whatsapp number in private.

    sorry for the late response


    Hello sorry this is not monitored, best way is by email and phone. Sometimes we get to busy and myself have been unwell for weeks but now recovering.
    Email me so I have your contact
    It is found on our website, there is one other dealing with similar issue to yours. thank you

    You may need a forced firmware reset
    contact
    @TEYESAustralia Please provide your support here in the thread and refrain from attempts to drag members to whatever private means. Only public support helps all XDA members. A thread that doesn't provide this public support is eventually going to be closed.
    I've removed every link I found to your commercial website. Please don't use it in this thread.
    7
    Can we have an admin corroborate if this is true? We don't need the details of what was talked about, just whether the above is true. Also, I found a picture of the Teyes engineering team discussing all mentioned software issues.
    View attachment 5246243
    The OP had a discussion with us and it was decided that he will not be permitted to sell here but offer technical support only. So anything connected to prices, comparisons with other units/manufacturers etc will be outside the understanding.

    Guys, why don't we take him at face value and see whether he is offering support or not? I agree that the reputation of resellers has taken a beating but why don't we give him a chance? Even if he is able to resolve some issues of atleast some users, his being on XDA would be justified.

    I hope you all understand that it was in the interest of the users that it was decided to permit him to operate here.
    6
    Hello all, TEYES Australia is now online. The audience is not just Australia but a more western audience.

    XDA members are thorough in their questions and suggestions. Any value adding advice for the site would be greatly appreciated.

    We are working on expanding the accessory range - what do you think adds value?

    Thank you all!
    5
    MOD ACTION:

    Thread cleaned.

    I have said this before and I will say it again.

    This thread is allowed for tech support of the products. Any post not relevant to that is off topic and will be removed.

    Next time it happens, there may be harsher reactions because we can't be simply cleaning threads of off topic posts.

    And once anyone reports a post as violative of the Rules, please stop responding to that post in the thread. If you do not, it becomes difficult to identify the offender and initiate action.

    Please cooperate so that all the users have a pleasant experience here.

    Thank you.
    4
    {Mod edit: Quoted post has been deleted}

    I'm an Australian buyer who has just purchased and received a CC3 through Teyes Australia. I sent Dan from Teyes Australia numerous emails with questions and he always answered within hours. I never expected that he would stock in Australia the thousands of possible wiring and facia kits. His contact details and phone number are all over the Teyes Aus website.

    One of the main concerns I had was the facia for my 2017 Kia Soul. There are two available and the one for the Australian spec Soul showed two extra cutouts that I didn't need. He was straight onto the supplier/warehouse in China to check the stock and had a photo of my facia back that very evening. It was perfect.

    There are two possible radios in the series 2 Soul and two possible wiring plugs. The kit was delivered with both possible plugs which made basic install really easy.

    I am going to chase Dan up with a couple of improvement requests. I hope that with his contacts back in China that he might be able to get a result.
    - the ability to export video files from the dashcam DVR to the hard drive or a USB stick
    - how do I get Australian radio icons added to the radio unit. It appears to be based on gps coordinates. Do I specify Sydney NSW, or my specific outer suburb location. ?

    My overall impression of Dan from Teyes is 5 out of 5. The local logistics company they use only gets a 2 out of 5. It sat in limbo in Australia for nearly 2 weeks before being delivered. Their website said they attempted delivery once but I was home all day and they didn't. When it finally turned up it was in a small sedan hatch packed to the roof with boxes. Not at all professional.

    My thoughts on the CC3 ? It is excellent. It looks fantastic in my Soul and a vast improvement. Everything works well. I modified the wiring to use my existing 6 volt rear view camera but the resolution looks pretty [email protected] on the high res screen. My next project might be to retrofit the new camera to the existing moulding in the rear hatch.