Hardware Development TEYES Australia

[j0hn83]

hey everyone I just installed CC3 2K in my Tucson 2017 and I have some questions, I will be grateful if anyone can answer them.
1- youtube only play videos in 1080p even though the screen supports 2k

What resolution are you expecting?
Your 2k screen is 2000 x 1200
YouTube is playing 1080p, which is 1920 x 1080.
It's using the highest resolution possible on YouTube. The next step up is 1440p which your screen does not support.

2- the developer option has a password does anyone know what it is.

Try 168, failing that try 3368

3- the time on the top right corner is not correct even though I had it changed from settings.

The time syncs from GPS or the internet. It's a waste of time setting the time manually as it will reset every time the unit restarts.

 

[Cristian1973]

@Scoty42
Thank you, but the message is: "Your DVR app is up to date" - something like that. But I will try again.

 

[Cristian1973]

Come back with another problem. CC3 2k, installed on a Duster 2020. As seen in the film, it displays all the parameters on the screen - cameras, the satellite on the steering wheel, the door open, AC info. After two weeks, it suddenly no longer displays the door open/closed and no AC info. The rest works normally - cameras, the command satellite. I didn't play with the settings, I didn't install anything. What to do?

 

[neiliewheeliebin]

Come back with another problem. CC3 2k, installed on a Duster 2020. As seen in the film, it displays all the parameters on the screen - cameras, the satellite on the steering wheel, the door open, AC info. After two weeks, it suddenly no longer displays the door open/closed and no AC info. The rest works normally - cameras, the command satellite. I didn't play with the settings, I didn't install anything. What to do?

When mine did this i had to firmly push all the head unit & CAN BUS wires in securely, then wipe/flash the latest firmware to get it to detect correctly during installation everything works again since that.

Hopefully yours just needs a wipe/flash to correct it

 

[mrmidnight]

Hey all, this is more of a hardware question, but today while I was driving the screen on my 2k cracked in the corner. If I were to replace the screen, do I go with the 9.5 inch if the screen on the non 2k is 9 inch?

 

[Cristian1973]

When mine did this...

I did a factory reset and everything come back normally. Thank you!

 

[neiliewheeliebin]

Glad it worked for you.

 

[OldTacoman]

Maybe someone can help. I have cc3 in a 13 FJ Cruiser. My phone is connected via Bluetooth and automatically answers after just a ring, or two. Is it possible to disable the automatic pickup? Sometimes I just can't answer the phone and want it to go to voicemail. I haven't found anything on the website. By the way the automatic pick on the phone is disabled and this does not happen with any of my other phone enabled Bluetooth devices.

Thanks for any help.

 

[louforgiveno]

Maybe someone can help. I have cc3 in a 13 FJ Cruiser. My phone is connected via Bluetooth and automatically answers after just a ring, or two. Is it possible to disable the automatic pickup? Sometimes I just can't answer the phone and want it to go to voicemail. I haven't found anything on the website. By the way the automatic pick on the phone is disabled and this does not happen with any of my other phone enabled Bluetooth devices.

Thanks for any help.

Open the bluetooth app....the auto answer option should be located on the same page that shows the pairing password and where you can assign ringtone....you should see the auto answer option toggled on, turn it off

 

[OldTacoman]

Open the bluetooth app....the auto answer option should be located on the same page that shows the pairing password and where you can assign ringtone....you should see the auto answer option toggled on, turn it off

I spent 1/2 and hour trying to find the toggle. Sometimes I just need to be spoon fed.
Thanks Lou

 

[maher72]

Hi there,
I purchased a Teyes DVR cam for another android headunit, so where to find the DVR apk so I can install and use?
Regards

 

[louforgiveno]

Hi there,
I purchased a Teyes DVR cam for another android headunit, so where to find the DVR apk so I can install and use?
Regards

If you find it please post it

 

[j0hn83]

Hi there,
I purchased a Teyes DVR cam for another android headunit, so where to find the DVR apk so I can install and use?
Regards

Many Teyes apps don't work on non Teyes head units.
It would not surprise me if some of their accessories only work with their own apps meaning they can't be used on other brand head units.

Some of their accessories are also just rebranded generic junk, but cost much more than the generic version because it says "Teyes" on it.

 

[Scoty42]

What should the menu option for screen resolution be saying for CC3 2K 360.
After firmware update mine says 1024 x 600 And resolution looks lower?

 

[pacs323]

I just installed a CC3 2k. I have noticed that there is a very noticeable white noise / hiss coming from the speakers when nothing is playing or unit has 0 volume, this begins at boot time. This makes it very annoying when listening to music at very low volume since it sounds distorted. I have rechecked wiring and everything is fine on my end.

I have also noticed that Settings --> Device --> Sound --> Keypad Tone (ON) --> Keypad Tone (OFF) (there is a beep) temporarily fixes this issue for some time. Which makes me believe that this is a possible software/firmware issue. I have a feeling that there is a built in app that is transmitting that noise. When keypad tone beeps it interrupts/pauses the noise, but then later on it restarts. I believe it might be the related to the music player or Bluetooth player.

(I will try to post a video later)

 

[toopy]

I bought the 360 version and I haven’t installed the 360 cameras. (Debating whether I want to cut holes in the mirrors as if the unit fails etc…) and it loads the 360 view when I put the vehicle in reverse.
As it should I guess but I just get a car with a black screen.
I have connected the OEM reverse cam input to the "F" Port via the harness.
Vehicle is a 2018 Toyota Prado

I was hoping to just use the Oem reverse camera until I decided, essentially use the cc3 2k 360 as a cc3 2k.
As the 360 version is hardware dependent I bough that unit.

Does anyone know a way to set the reverse camera choice on the 360 unit, or change the default software?

 

[bally12345]

My reverse camera has stopped working after 9 months... Connections are all OK but just get blank screen with guidelines when in reverse.

Any suggestions and is there any chance of replacement under warranty?

 

[ricanxd]

My reverse camera has stopped working after 9 months... Connections are all OK but just get blank screen with guidelines when in reverse.

Any suggestions and is there any chance of replacement under warranty?

I had the same issue. Were you using it in the home screen as a reverse view? Heard this burns it out. Coworker have me an extra one but still haven't installed.

 

[Scoty42]

I bought the 360 version and I haven’t installed the 360 cameras. (Debating whether I want to cut holes in the mirrors as if the unit fails etc…) and it loads the 360 view when I put the vehicle in reverse.
As it should I guess but I just get a car with a black screen.
I have connected the OEM reverse cam input to the "F" Port via the harness.
Vehicle is a 2018 Toyota Prado

I was hoping to just use the Oem reverse camera until I decided, essentially use the cc3 2k 360 as a cc3 2k.
As the 360 version is hardware dependent I bough that unit.

Does anyone know a way to set the reverse camera choice on the 360 unit, or change the default software?

Don’t use the OEM reverse if you have the 360. Use the 360 reverse camera and it will work as I did the same to start with

 

[toopy]

Don’t use the OEM reverse if you have the 360. Use the 360 reverse camera and it will work as I did the same to start with

Thanks for the reply.
Yep just been in touch with TEYES support and they said that the 360 software will only support the 360 cameras.
But they have said that its possible to flash the CC3 2K 360 with the ordinary CC3 2K software and it will function as a standard CC3 and the OEM camera will work via the F port.

Apparently It's possible to reverse flash the 360.

My concern is the longevity of the cameras/unit etc... Before I take a holesaw to my $70k vehicle. (I know I can just buy the mirror covers to fix it)