Hardware Development TEYES CC3

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dvaitman

Member
May 31, 2010
25
1
Melbourne
Hi,
quick question re. bluetooth. I paired my phone once just to test how it works. I then removed the HU from my phone (forget device) however the HU still tries to connect to my phone everytime I turn on the car. This didn't happen before doing that first pairing. Any way to make the HU completely forget my phone?
 

Slice235

Member
Nov 28, 2021
27
2
A bit late on this post but thought I would confirm specific install tips before installing the CC3 Unit. I am going to install the Teyes CC3 6+128G unit in my 2018 Toyota Highlander LTD in the next day or 2. Looking to connect to my existing backup camera but adding the Teyes front DVR camera. Also have the Axxess - AX-TOYCAM3-6V harness to adapt to the existing backup camera. Is there a specific task order I should follow to ensure the unit connects properly and to eliminate any issues as noted in this forum, ie. software update first, contact upload next, software upload next, ie. Netflix, other tasks..... Probably doesn't matter but any specific guidance would be appreciated.
 

giallorosso84

New member
Jan 17, 2022
4
1
if u have unlocked sim card and no problem with sim slot on your unit (sim card recognized) maybe u need to manualy input a APN settings on your unit for that sim card and your carrier and dont forget to reboot
I confirm the sim card is activated but when I want to configure the apn this is what I get. I tried several manipulation with wifi, putting back in factory configuration etc. But I still do not have access...
It’s starting to be a lot of trouble. Already I don’t have a return of the original camera, I don’t have a popup when I use the air conditioning buttons, I had to configure myself the keys of the steering wheel I have no possibilities to have 4G network.
All these problems I did not have on a CC2PLUS with the cruze but the CC3 disappoints me and the engineers do not really answer.
 

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JMM44700

Senior Member
Jun 17, 2018
72
20
Orvault
Rooted unit? If so unroot it.
Otherwise check if your nav app uses "bluetooth" to speak or "local speaker", or whatever the app calls it. That sometimes also makes a difference.
Thank you for your quick response, The CC3 is not rooted. If I root it? What more should I do? The sound is coming from the local speakers.
 

oldbarba

Member
Jan 16, 2022
9
2
I confirm the sim card is activated but when I want to configure the apn this is what I get. I tried several manipulation with wifi, putting back in factory configuration etc. But I still do not have access...
It’s starting to be a lot of trouble. Already I don’t have a return of the original camera, I don’t have a popup when I use the air conditioning buttons, I had to configure myself the keys of the steering wheel I have no possibilities to have 4G network.
All these problems I did not have on a CC2PLUS with the cruze but the CC3 disappoints me and the engineers do not really answer.
sorry man but that's was "only how to" I know, on my joying device i can add and configure settings for APN even without sim card inside
 

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surfer63

Senior Member
May 4, 2010
4,115
1,667
Zwolle
hvdwolf.github.io
Thank you for your quick response, The CC3 is not rooted. If I root it? What more should I do? The sound is coming from the local speakers.
No, don't root it. Rooting will break the tts voice feedback via media channel 4.
But if it isn't rooted, there is another issue.

I don't mean the local speakers in the car.
I mean the setting inside the Nav app: Is it configured for output via bluetooth (sometimes multiple options) or via local speaker, as in local speaker from the phone itself.
Or do you have options in your Nav app to select which audio channel should be used?
 

JMM44700

Senior Member
Jun 17, 2018
72
20
Orvault
No, don't root it. Rooting will break the tts voice feedback via media channel 4.
But if it isn't rooted, there is another issue.

I don't mean the local speakers in the car.
I mean the setting inside the Nav app: Is it configured for output via bluetooth (sometimes multiple options) or via local speaker, as in local speaker from the phone itself.
Or do you have options in your Nav app to select which audio channel should be used?
 

JMM44700

Senior Member
Jun 17, 2018
72
20
Orvault
A Ok, my app is IGO, installed on the CC3. I will test with Sygic, and google maps. Before the January update, I didn't have this problem! Operation is normal with spotif, web radios, music player, DAB+
 

surfer63

Senior Member
May 4, 2010
4,115
1,667
Zwolle
hvdwolf.github.io
A Ok, my app is IGO, installed on the CC3. I will test with Sygic, and google maps. Before the January update, I didn't have this problem! Operation is normal with spotif, web radios, music player, DAB+
When you ran the update, did you still have iGo afterwards or did you have ot reinstall it?
iGo needs some specific config files that might have been wiped after the upgrade.
Don't aks me for specifics as I don't know iGo.
 

Bridgerock

Member
Dec 7, 2009
10
2
I confirm the sim card is activated but when I want to configure the apn this is what I get. I tried several manipulation with wifi, putting back in factory configuration etc. But I still do not have access...
It’s starting to be a lot of trouble. Already I don’t have a return of the original camera, I don’t have a popup when I use the air conditioning buttons, I had to configure myself the keys of the steering wheel I have no possibilities to have 4G network.
All these problems I did not have on a CC2PLUS with the cruze but the CC3 disappoints me and the engineers do not really answer.
Have you tried reset the unit? I do understand from my workshop some sim cards which requires manual entry of the APN, will need to do a reset (pressing the rst which is located at the top left corner) will solve the issue. Maybe you want to try that?
 

Slice235

Member
Nov 28, 2021
27
2
I have CC3 installed in 2019 Highlander. Finally finished it last weekend. My biggest problem was internal mic. It collected so much interference that I had to install external one that was not included for some reason. As for the gps accuracy there are two modes in the settings. One is for Russians satellites the other for rest of the World. I found out that Google maps works well with either but for example Waze had a problem with Russian mode. For some reason after I fully restart unit it goes back to Russian mode. Just curious if anyone have any experience with making permanent changes in the image file before flashing it?
I am going to install the CC3 in my 2018 Toyota Highlander LTD this week. I purchased the front DVR camera as well. I also bought the Axxess AX-TOYCAM3-6V harness to adapt to my existing back-up camera. Does Teyes include all the other wiring harnesses required for a plug-and-play installation? Specifically is it a straightforward harness connection for the steering wheel controls. If you have any specific information which would assist in my installation it would be appreciated. Thank you Rob S.
 

borutapl

Member
Jan 4, 2021
13
1
I am going to install the CC3 in my 2018 Toyota Highlander LTD this week. I purchased the front DVR camera as well. I also bought the Axxess AX-TOYCAM3-6V harness to adapt to my existing back-up camera. Does Teyes include all the other wiring harnesses required for a plug-and-play installation? Specifically is it a straightforward harness connection for the steering wheel controls. If you have any specific information which would assist in my installation it would be appreciated. Thank you Rob S.
There is one more cable you should get, gps antenna adapter. External microphone can be routed to the OEM location.
 

Slice235

Member
Nov 28, 2021
27
2
There is one more cable you should get, gps antenna adapter. External microphone can be routed to the OEM location.
Thanks Borutapl. I understand you bought your CC3 some time ago. The CC3 package I received included a GPS antenna (see attached pic) which should connect directly to the CC3 HU. Am I missing something? Also did Teyes include the harness to connect to the steering wheel wiring without splicing? Any other advice before I start the installation? Thanks again for responding.
 

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Slice235

Member
Nov 28, 2021
27
2
Thanks Borutapl. I understand you bought your CC3 some time ago. The CC3 package I received included a GPS antenna (see attached pic) which should connect directly to the CC3 HU. Am I missing something? Also did Teyes include the harness to connect to the steering wheel wiring without splicing? Any other advice before I start the installation? Thanks again for responding.
Hi me again. I plan to install the GPS antenna and both WiFi anntena's directly behind the radio under the dash. Is this the location where you installed them as well and is the reception clear and consistent. Also planning to install the external microphone on the left end of the shelf right below the radio. Where did you install your external microphone. Tks
 

Slice235

Member
Nov 28, 2021
27
2
I understand the CC3 unit does not provide AM radio. Is there a software work around to solve this? Yes I could play some AM through IHeart Radio or other similar radio apps but would prefer a straightforward AM interface.
 

borutapl

Member
Jan 4, 2021
13
1
I used this https://www.idatalinkmaestro.com/en/accessory/490/ACC-SAT-TO2 instead of gps antenna they provided. I routed mic to the OEM location. It's not the best solution because OEM mic is amplified and aftermarket one is not. I would suggest you place it on the top of a driver side A pillar or somewhere in the middle roof console. Wifi antenna in A pillar. Never had a need for AM, I always used Spotify or FM. For steering wheel controls you don't need to splice anything. It is done trough canbus so the only thing you have to do is pick right vehicle in the canbus settings.
 

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  • 5
    Check if the OBD has good connection with the car socket. Pull it out and put it in again. Scan for Bluetooth devices and you must find it there. Also check the pins on the OBD adapter and the car socket, to see if there are any bent pins that don't connect properly. Also I think I heard somewhere that it's good to connect the OBD before you start the engine.
    Thank you for the advice. I did all of the above, but unfortunately with the same result as before.
    The CC3 sees the OBD2 adapter in the Bluetooth menu, but after some time attempting to connect I get a "Connected Unsuccessfully" message ( or at least that is what I believe it says, because the message is cut off )
    OBD2.jpg


    Also I would like to do a follow up regarding the new firmware. I can confirm that with it the device remains in sleep while the ignition of the car is off, even after 1h and 45min once the ignition was turned on the device woke up instantly. Where as before with the original firmware, after about 5min the device would do a clean / full boot.

    And for those looking to get Google assistant working a possible workaround would be to trigger the assistant via one of your steering wheel buttons.
    #1 go to Settings / General
    #2 Set the Google Assistant as the Navi App option
    #3 Go to Settings / Device / Steering Wheel Setting
    #4 Map one of your steering wheel buttons to launch the Navi app.

    Now just before anyone get way too excited, this is not a perfect solution.
    While I'm able to do things like opening apps ( YouTube, waze, 360 panorama app ) asking for direction via google maps, playing specific Playlist via Spotify. I discovered that it's not possible to make or receive phone calls via the assistant, and most likely there are other things that I did not test or discovered.
    3
    The yellow on my car is 12v continuous supply and it's the same on the cc3 schematics. The g3 on cc3 is red wire and says it should go to ACC and i have connected it that way itself. The yellow g2 says B+ and thats how it is connected.
    I will try to reverse the connection and see once
    I concur - I always thought red is BAT, yellow is ACC - makes sense just by the color -, but I've met at least five Chinese head units and cameras where BAT was yellow and RED was ACC, from the factory, labeling, cable thickness. They could also mix them up, so better test it.
    3
    Be very careful about adjusting the backlight settings.

    I don't know if they've improved the UI experience from before, but if they haven't you can get yourself into a situation where you may need to do a factory reset or maybe that won't even help.

    On older models, I've read about people adjusting the settings so that the screen is unreadable and then, because the screen is unreadable, they can't revert the settings as they can't figure out where controls are.

    And, write down the settings that work before you change them so that you can set them back, if needed.
    3
    hi,

    it looks like your Wiring is mixed up, as the red should be constant 12V (battery) and yelllow should be ACC.

    try to reconnect them and check again. is should solve your problem.

    Eli.
    That's not necessarily the case. In the normal world, red is usually 12v constant from battery. However, in Chinese android head unit land, I've seen yellow be 12v constant.

    Best advice is to check schematics for your car and the schematics for the CC3. Not a bad idea to check source voltage with a multimeter as well.

    CC3 diagram can be found here:


    The G plug has B+ for 12v constant and ACC pins.
    2
    Maybe the protective foil is still on the screen?

    Factory settings?

    If no electronic or software solution works, you could make (buy?) a sun shade for the screen, out of a wide strip of abs/pc plastic, or thin metal (needs to resist the heat in the closed car).

    Look what I found, seems adjustable and collapsible: https://a.aliexpress.com/_mtslhYw
    It's not the prettiest, but will do. I hope the adhesive stays put in the heat.
    Another seller: https://a.aliexpress.com/_mKLufcS

    This one is more elegant, but too small: https://a.aliexpress.com/_mMa9FgS
    Maybe they have a bigger version.

    Glue-less, with clips (?), still too small: https://a.aliexpress.com/_m07CGX4

    Fancier looking and leaves more space for button pushing, knob twisting: https://a.aliexpress.com/_mrCbnv4
    Depending on your car, it may be insufficient shading.

    3D printable version: https://www.thingiverse.com/thing:4505028
    There are several, I searched for "sun visor". I don't recommend this, however, unless you have polycarbonate filament and a printer capable to melt it. Only a few filaments resist the heat inside a summer-sun-exposed, closed car. I digress.

    By the way, if your screen is *too bright* at night, I strongly recommend the Twilight app. It doesn't always start automatically for me, but it works surprisingly well. "Casts" a red overlay on the screen and makes it much easier on the eyes. Has a free version, as well, with negligible limitations. Before using it, my screen would burn my retina at night, no matter the lowest setting or where I was looking.
    Thank you for those useful links

    I was able to find the backlight setting under factory setting.
  • 7
    Teyes announced another CC3 update for April 2021, here is the translated changelog.



    The following important updates are expected to be released for the CC3 software at the end of April.
    The new version will add the following features:

    1.Added Cam REC software. With this application, you can record from a rear view camera. The recording files are saved to a flash card.

    2.Added TEYES YAHU, the world's first 3D music player for the automotive industry (due to technical complexity, work may not be completed in April).

    3.In the device settings, a function has been added to change the screen brightness depending on the time of sunrise and sunset.

    4.The system version has been updated. Fixed the issue of crashing the Google Play app in some areas.

    5.Added setting for the sensitivity level of voice commands. If you feel that certain keywords easily trigger voice commands, you can lower the sensitivity level. In addition to Russian and English, a voice control function has been added for 7 countries.

    6.Added CAR LINK software which supports Android Auto via wired connection and Car Play via wired and wireless connection. Please note that CARPLAY only supports this feature on CC3 devices released in 2021. Android Auto has no limits. For CARPLAY wired connection, you must use the original iPhone USB cable. When using CARPLAY wirelessly, make sure the mobile phone is connected via Bluetooth.

    7.Updated EQ software and added a phase switch. The volume and sound effects of the subwoofer change according to the volume of the head unit.

    8.Added a new layout for the main screen, as well as automatic switching between day and night modes. From the home screen, you can directly speed dial, view driving data, compass and GPS information. The 4 main music players can be switched with one key. Redesigned and increased image size when viewed in picture-in-picture mode.

    9Optimized software for making Bluetooth phone calls. Added a choice of avatars in favorite contacts. Opened data synchronization with the main interface.

    10.Added TEYES RADIO and private internet station. Musical compositions can be downloaded and shared through the site mp3.teyes.ru

    11.Steering Wheel Key Customization Tutorial has been added for multiple languages.

    12.Added automatic OTA update function. In the future, we will provide 2 update methods: manual download update and automatic update.

    13.Added multi-finger touch control function. To find out how to use this feature, please see the personal settings section.

    14.Added the ability to slide the application menu to the right side of the screen. Swiping from below returns to the previous level. The function is supported no matter which interface you are in!
    5
    Hi. earlier you said taht you dont't recommend buying Teyes for people outside Russia and now, that Teyes focuses on European region. What about other countries from Europe other than Russia? I'm from Poland and I own Ford Focus mk 3 (2011-1015)
    I am in France, and my CC3 gives me complete satisfaction on my Ford Focus 2. I do not see what the restrictions would be due to the development by the Russians
    5
    Check if the OBD has good connection with the car socket. Pull it out and put it in again. Scan for Bluetooth devices and you must find it there. Also check the pins on the OBD adapter and the car socket, to see if there are any bent pins that don't connect properly. Also I think I heard somewhere that it's good to connect the OBD before you start the engine.
    Thank you for the advice. I did all of the above, but unfortunately with the same result as before.
    The CC3 sees the OBD2 adapter in the Bluetooth menu, but after some time attempting to connect I get a "Connected Unsuccessfully" message ( or at least that is what I believe it says, because the message is cut off )
    OBD2.jpg


    Also I would like to do a follow up regarding the new firmware. I can confirm that with it the device remains in sleep while the ignition of the car is off, even after 1h and 45min once the ignition was turned on the device woke up instantly. Where as before with the original firmware, after about 5min the device would do a clean / full boot.

    And for those looking to get Google assistant working a possible workaround would be to trigger the assistant via one of your steering wheel buttons.
    #1 go to Settings / General
    #2 Set the Google Assistant as the Navi App option
    #3 Go to Settings / Device / Steering Wheel Setting
    #4 Map one of your steering wheel buttons to launch the Navi app.

    Now just before anyone get way too excited, this is not a perfect solution.
    While I'm able to do things like opening apps ( YouTube, waze, 360 panorama app ) asking for direction via google maps, playing specific Playlist via Spotify. I discovered that it's not possible to make or receive phone calls via the assistant, and most likely there are other things that I did not test or discovered.
    5
    Upcomming CC3 update screenshots:

    cc3_may2021_1.jpg


    cc3_may2021_2.jpg
    4
    I want wipe dalvik cache.but I dont know how
    unpack this to usb stick and plug into HU usb port, just like usual firmware update. it will clear cache