Hardware Development TEYES CC3

[Cryzzgrantham]

Hi guys I've had my unit for a while now and just have s few niggles...

Have a cc3 and the touch buttons on the left briefly light up upon boot, I cannot seem to get them to stay on.

I havent worked out how to connect the canbus box to my vehicle, its a transit custom and I understand how its connected head unit side but I'm completely lost with what happens on the other end.

Any help is greatly appreciated thanks

 

[leo06]

Hi guys I've had my unit for a while now and just have s few niggles...

Have a cc3 and the touch buttons on the left briefly light up upon boot, I cannot seem to get them to stay on.

I havent worked out how to connect the canbus box to my vehicle, its a transit custom and I understand how its connected head unit side but I'm completely lost with what happens on the other end.

Any help is greatly appreciated thanks

The buttons lights up when you turn on your headlights and also the screen will dim. For that to work you must connect the canbus box.

 

[Cryzzgrantham]

The buttons lights up when you turn on your headlights and also the screen will dim. For that to work you must connect the canbus box.

Ah so it roots back to the second problem, I have no clue what connects on the other side. Is there some cable that should be existing in the vehicle or something? I searched everywhere and can't see it.

 

[leo06]

Ah so it roots back to the second problem, I have no clue what connects on the other side. Is there some cable that should be existing in the vehicle or something? I searched everywhere and can't see it.

Canbus box has only one 16pin connection, that is connecting to the same cable that powers the headunit. After that you have to choose the correct canbus box and your specific car model in the factory settings on your headunit

 

[Scumi]

Hello everybody. I have had the cc3 for a few months and I always find the problem with the FM radio, the signal is very weak compared to the standard car radio, plus AF and LOC do not work perfectly in the sense that if you feel badly a frequency is not there. changes immediately or does not change it at all, has someone had the same problem as me and solved it? Thank you

 

[Cryzzgrantham]

Yeah I've done all that dude. Is it connecting wirelessly to then vehicle then? I see there is an option to update canbus but to only do it if youre having issues, If it connects wirelessly and I'm not missing a connection on the vehicle side I'll try the update? Honestly I'm clueless, no instructions at all so I'm amazed I've even made it this far.

 

[Cryzzgrantham]

Canbus box has only one 16pin connection, that is connecting to the same cable that powers the headunit. After that you have to choose the correct canbus box and your specific car model in the factory settings on your headunit

Yeah I've done all that dude. Is it connecting wirelessly to then vehicle then? I see there is an option to update canbus but to only do it if youre having issues, If it connects wirelessly and I'm not missing a connection on the vehicle side I'll try the update? Honestly I'm clueless, no instructions at all so I'm amazed I've even made it this far

 

[leo06]

Yeah I've done all that dude. Is it connecting wirelessly to then vehicle then? I see there is an option to update canbus but to only do it if youre having issues, If it connects wirelessly and I'm not missing a connection on the vehicle side I'll try the update? Honestly I'm clueless, no instructions at all so I'm amazed I've even made it this far

No, doesn’t connect wireless, if you already connected to 16pin it’s connected to the headunit and to car. Did you choose the right box and car model in the headunit settings? Do you have steering wheel buttons? Do steering wheel buttons working?
Do you have any photo with the box and the wiring?

 

[Cryzzgrantham]

No, doesn’t connect wireless, if you already connected to 16pin it’s connected to the headunit and to car. Did you choose the right box and car model in the headunit settings? Do you have steering wheel buttons? Do steering wheel buttons working?
Do you have any photo with the box and the wiring?

Oh I see that makes so much more sense haha. I saw the connector on the other side and assumed it needed a connection head unit side and also vehicle side, completely ignoring head unit side is fed from the vehicle already haha.

Yeah I have the correct one I think, I selected transit custom when I ordered anyway, can only assume this box is correct.

I dont have steering wheel buttons bud, would that be the variable that's missing here?

 

[leo06]

Oh I see that makes so much more sense haha. I saw the connector on the other side and assumed it needed a connection head unit side and also vehicle side, completely ignoring head unit side is fed from the vehicle already haha.

Yeah I have the correct one I think, I selected transit custom when I ordered anyway, can only assume this box is correct.

I dont have steering wheel buttons bud, would that be the variable that's missing here?

Did you go to factory settings and choose the right box? Yours it’s a raise box, you have to choose that and after car manufactor and car model

 

[Cryzzgrantham]

Did you go to factory settings and choose the right box? Yours it’s a raise box, you have to choose that and after car manufactor and car model

What's raise labeled as bud? I recieved literally a piece of paper for the instructions and all it said was to select these options in the photo.

 

[leo06]

What's raise labeled as bud? I recieved literally a piece of paper for the instructions and all it said was to select these options in the photo.

Yes, that’s correct. Doesn’t have transit model?

 

[Cryzzgrantham]

Yes, that’s correct. Doesn’t have transit model?

Oh okay thats a good start then I guess. We'll when I ordered they confirmed transit custom and tourneo where identical so using tourneo was correct. Maybe something on the loom is a miss?

 

[deadeye920]

Oh okay thats a good start then I guess. We'll when I ordered they confirmed transit custom and tourneo where identical so using tourneo was correct. Maybe something on the loom is a miss?

What is actually the issue you are trying to fix?

 

[Cryzzgrantham]

What is actually the issue you are trying to fix?

None of the can bus features are working mate. Just says no vehicle information on car info

 

[deadeye920]

None of the can bus features are working mate. Just says no vehicle information on car info

Judging by your username is the second part the area you live?

 

[mastrv]

None of the can bus features are working mate. Just says no vehicle information on car info

Please take a picture and post it. If it's the Car Info I'm thinking about, that is for OBDII. If you want to see Car Info with more/any info, you may need an OBDII module...but that's a whole other can of worms.

Canbus is a module used to communicate with various systems in the car. The Canbus module only interacts with systems that are available on your car. If the head unit doesn't need any of the items or your car doesn't provide them, then you won't see them. Is anything not working on your head unit? Typical things that the Canbus module might provide are:

- steering wheel buttons
- rear view camera
- backup camera tracking - lines that turn/bend based on steering wheel angle
- air conditioning/heater controls
- door open/close indicators
- audio/amplifier controls

Also, even if your vehicle has some of these features, they may or may not go through the Canbus. Some, none or all of the features may need the Canbus.

What year is your car? There are usually more features going through Canbus for newer cars. Mine is a Kia Sorento 2012 and while I was provided with a Canbus module, only the sound for the amplifier was going through the Canbus. Unfortunately the Canbus software still didn't work with it and I had to get another module. In any case, even if some of the above features goes through the Canbus, it doesn't mean it will work.

So, is there anything specific you're looking for?

 

[Cryzzgrantham]

Please take a picture and post it. If it's the Car Info I'm thinking about, that is for OBDII. If you want to see Car Info with more/any info, you may need an OBDII module...but that's a whole other can of worms.

Canbus is a module used to communicate with various systems in the car. The Canbus module only interacts with systems that are available on your car. If the head unit doesn't need any of the items or your car doesn't provide them, then you won't see them. Is anything not working on your head unit? Typical things that the Canbus module might provide are:

- steering wheel buttons
- rear view camera
- backup camera tracking - lines that turn/bend based on steering wheel angle
- air conditioning/heater controls
- door open/close indicators
- audio/amplifier controls

Also, even if your vehicle has some of these features, they may or may not go through the Canbus. Some, none or all of the features may need the Canbus.

What year is your car? There are usually more features going through Canbus for newer cars. Mine is a Kia Sorento 2012 and while I was provided with a Canbus module, only the sound for the amplifier was going through the Canbus. Unfortunately the Canbus software still didn't work with it and I had to get another module. In any case, even if some of the above features goes through the Canbus, it doesn't mean it will work.

So, is there anything specific you're looking for?

I've attached the screen it shows bud.

I did actually get mine with OBDII, are you saying that I will need to use that in conjunction with this somehow?

Yeah my head unit isn't working with any systems, camera works but only because I've installed that using the instructions provided with the kit. And tapped in to ACC for power.

I have a 2016 transit custom bud.

Well my main peeve was that the LED on the panel buttons don't work, another guy mentioned they are connected via canbus and when the headlights are on..

But mainly its the reverse lines, it's great having the read camera but I had a reverse camera when it was stock and having the tram lines makes all the difference..

In your case you needed an alternate module, is there anyway I could search for something like that on my vehicle bud?

 

[deadeye920]

I've attached the screen it shows bud.

I did actually get mine with OBDII, are you saying that I will need to use that in conjunction with this somehow?

Yeah my head unit isn't working with any systems, camera works but only because I've installed that using the instructions provided with the kit. And tapped in to ACC for power.

I have a 2016 transit custom bud.

Well my main peeve was that the LED on the panel buttons don't work, another guy mentioned they are connected via canbus and when the headlights are on..

But mainly its the reverse lines, it's great having the read camera but I had a reverse camera when it was stock and having the tram lines makes all the difference..

In your case you needed an alternate module, is there anyway I could search for something like that on my vehicle bud?

Do you have a factory reverse camera? The button lights will only turn when the screen dims. The screen dims by two options. Either a time setting which will turn them on at a certain time and off at another certain time or via the headlight switch. Most opt for the headlight switch. This dims the screen and turns on the button leds.

What area are you in?

 

[Elmer123456]

I've attached the screen it shows bud.

I did actually get mine with OBDII, are you saying that I will need to use that in conjunction with this somehow?

Yeah my head unit isn't working with any systems, camera works but only because I've installed that using the instructions provided with the kit. And tapped in to ACC for power.

I have a 2016 transit custom bud.

Well my main peeve was that the LED on the panel buttons don't work, another guy mentioned they are connected via canbus and when the headlights are on..

But mainly its the reverse lines, it's great having the read camera but I had a reverse camera when it was stock and having the tram lines makes all the difference..

In your case you needed an alternate module, is there anyway I could search for something like that on my vehicle bud?

I come back to your question about the lighting of the symbols on the left. This has little to do with Canbus, it's a setting....
go to Settings - General - Backlight Control -off
and now the backlight works when you turn on the light.
or
Settings - General - Backlight Control - on
now you can adjust the backlight according to the clock, e.g. 1900h - 0600h