I'm sorry for my english
Even though the Galaxy S9 and the Galaxy S9 are considered to be one of the best smartphones on the market, it does not mean they have no problems. In the last few weeks, users have begun to complain about phone call problems. Indicates that sound is lost during the phone call, or the call is completely dropped. Since calling is one of the basic features of a smartphone, it is understandable that users are upset.
The petitioner found that sound was lost for a few seconds during a call. At the same time, the bugs appeared with a fragmentary sound that does not allow talking to the other party and requires the call to end and call again. Additionally, the user complains that the South Korean giant has removed the ability to record calls through third party software. The applicant claims that Samsung did not inform the aforementioned facts and thus deceived its customers.
The operator told the user that the problem is not related to the network but to the device software, and assured the user that Samsung is working on updating the software to solve the problem. The complainant also turned to Samsung itself, who admitted the problem and stated that two updates had been issued to correct the bugs. according to the plaintiff, none of the updates completely solved the problems.
The complainant concluded that the call problems were not due to the software, but due to the incompatibility of the processors used in the facilities and networks in Israel. However, the action does not state how the applicant reached that view.
https://samsungmagazine.eu/2018/04/25/samsung-galaxy-s9-problem-s-hovory-zaloba/
Even though the Galaxy S9 and the Galaxy S9 are considered to be one of the best smartphones on the market, it does not mean they have no problems. In the last few weeks, users have begun to complain about phone call problems. Indicates that sound is lost during the phone call, or the call is completely dropped. Since calling is one of the basic features of a smartphone, it is understandable that users are upset.
The petitioner found that sound was lost for a few seconds during a call. At the same time, the bugs appeared with a fragmentary sound that does not allow talking to the other party and requires the call to end and call again. Additionally, the user complains that the South Korean giant has removed the ability to record calls through third party software. The applicant claims that Samsung did not inform the aforementioned facts and thus deceived its customers.
The operator told the user that the problem is not related to the network but to the device software, and assured the user that Samsung is working on updating the software to solve the problem. The complainant also turned to Samsung itself, who admitted the problem and stated that two updates had been issued to correct the bugs. according to the plaintiff, none of the updates completely solved the problems.
The complainant concluded that the call problems were not due to the software, but due to the incompatibility of the processors used in the facilities and networks in Israel. However, the action does not state how the applicant reached that view.
https://samsungmagazine.eu/2018/04/25/samsung-galaxy-s9-problem-s-hovory-zaloba/
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