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The Oneplus 5 is not charging while it is on.. Help

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Hasancaktar

Member
Dec 13, 2017
30
0
Have a nice day. My Oneplus 5 does not charge when it is on. But it's charging when it's off. It appears when I plug it into the computer. It also appears when I wear a type c headset. But when your power is on, it's not charging. How can I solve this? Please help.
 

strongst

Senior Moderator / Developer Committee
Staff member
Sep 18, 2007
12,449
11,858
thank's
HTC Desire
Smart Watches
Have a nice day. My Oneplus 5 does not charge when it is on. But it's charging when it's off. It appears when I plug it into the computer. It also appears when I wear a type c headset. But when your power is on, it's not charging. How can I solve this? Please help.
Please download Ampere app from play store and post a screenshot when you plugged in into the dash charger with original cable.
 

Hasancaktar

Member
Dec 13, 2017
30
0
Please download Ampere app from play store and post a screenshot when you plugged in into the dash charger with original cable.

Screenshot_20191201-093306.jpg

It looks like this.
It's plugged in.
 
Last edited:

strongst

Senior Moderator / Developer Committee
Staff member
Sep 18, 2007
12,449
11,858
thank's
HTC Desire
Smart Watches
Sure, you can install stock rom again(I assume you want to make a factory reset).
Depending on which rom you are you can either make a factory reset from Android settings, msm Tool, fastboot or twrp.

But I don't know the following:
What is you current twrp recovery (file name)?
What is your current Rom(file name)?
which firmware has your custom rom(e.g. 5.1.4)?
What is your magisk version?
Is your storage encryped or decrypted?