[The Wait Is Over] T-Mobile Samsung Galaxy Note 7 is Dead

What Are You Doing With Your Note 7?

  • Return For Full Refund

    Votes: 13 6.4%
  • Return And Get A Different Device

    Votes: 19 9.4%
  • Exchange It When New Batch Arrives

    Votes: 162 79.8%
  • Keep Original (No Issues)

    Votes: 9 4.4%

  • Total voters
    203
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Does Best Buy do T Mobile plans because i think they pull the gifts from store stock

Sent from my SM-G935T using Tapatalk

Unfortunately, they don't. Although, my local Best Buy (in LA) via the Samsung Experience rep, said that they may bring T-Mobile back for offering at Best Buy. I'm not holding my breathe, but that's what the guy told me while I was talking to him about the Note 7 and messing around with the display model.

-EDIT- I should say that they don't do post paid T-Mobile. They do sell pre-paid T-mobile SIM cards and some unlocked phones to use on T-mobile (of course, those are usually mid-range devices).
 
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Chrisben155

Member
Jun 30, 2016
17
4
Wooo hoooo!!!!!!
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Erick1233

Member
Aug 11, 2016
28
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T-mobile does have the phones and have been scanned already guys, I checked my eip statement at work and have my imei. I just hope ups has them recieved and ready to be delivered to our homes.
 
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kendu2412

Member
Aug 25, 2013
33
16
Just called CS on UPS and with my tracking number, they said I will get my phone by tomorrow because UPS will start pick up today and mine is next day air saver and will be deliveried by tomorrow. I did mention my phone is Note 7 and alot of people in my forums have status of READY FOR UPS since last friday, and she said UPS will start pick up for large event on T Mobile start on tonight , and she suggest me check UPS status again around midnight and will see update.

Let see who will got N7 tomorrow ....
 
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  • 37
    10-12-2016: Samsung Makes The Call To Destroy The Galaxy Note Line

    http://www.sammobile.com/2016/10/12/samsung-is-going-to-dispose-of-all-galaxy-note-7-handsets/

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    10-11-2016: Samsung Reportedly Stops Production-Discontinues Note 7


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    10-10-2016: CPSC Issues 2nd Recall

    https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm

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    10-7-2016: T-Mobile Will Let You Exchange-Return Your Note 7 For Any Device/Refund-No Restocking Fee-No 14 Day Remorse Period

    https://twitter.com/TMobile/status/784528169885962241
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    https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm
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    10-3-2016: T-Mobile Announces That Sales Will Re-Open Wed October 5th

    https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm

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    9-20-2016: Walked Into T-Mobile & Purchased New Note 7 v2

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    9-15-2016: Replacement Note 7's Will Be In Stock No Later Than September 21st

    https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm

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    9-13-2016: Returned Device In Store For Full Refund (Just Phone-No Stylus, Box or Any Other Accessories)

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    9-10-2016: Samsung Urges Everyone To Power Off Device And Return It

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    9/3/2016: T-Mobile Sends Out Email

    Sign Up & Be Notified When Replacements Are Available
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    https://explore.t-mobile.com/samsung-galaxy-note7-recall?cmpid=CRM_EM_SMSNGGLXYN_BI0WY9IUAL19613

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    Confirmation After Choosing New Batch(Battery Fix) Replacement

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    UPDATE 9/2/2016:

    Samsung Issues Statement About Faulty Devices:
    https://news.samsung.com/global/statement-on-galaxy-note7

    Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

    To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

    For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

    We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.


    T-Mobile Acknowledges It & Issues Refunds-Future Exchange:
    https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm

    Earlier today, Samsung announced that it has stopped sales globally of the Galaxy Note7. T-Mobile has suspended sales of the device in all channels.

    We are working closely with Samsung as they are finalizing details of their exchange program for the Note7, and we want to make sure T-Mobile customers are taken care of as Samsung works to resolve this.

    Starting immediately, customers who are concerned about using the Note 7 can return the device to T-Mobile for a full, complete refund. They’ll get a full refund of anything paid for the device and any Note7 accessories. We’ll waive any restocking charges and shipping fees, and customers can keep the free Netflix subscription they received with purchase during pre-order.

    Customers can visit their local T-Mobile store where they bought the device or call 611 or 1-800-937-8997 to do this, and they can then use their refund to choose a similar device or any device in T-Moble’s stores, including a new Note7 replacement which we expect to be available in the next two weeks.

    We will update this statement as we have more information from Samsung regarding their exchange program for customers.


    ***********************************************************------------------------------------------------------------------------------


    8/3-Pre-Ordered As Soon As They Opened Over The Phone

    8/12-T-Mobile Charges Account & Sends Text About Packaging Phone

    8/13-T-Mobile Sends Out Tracking #s

    8/16-Tracking #s Say Unavailable From Originally Having A Delivery Date Of The 15th

    8/18-Phone Delivered
    *******************************************************

    PRE-ORDER

    https://explore.t-mobile.com/samsung-galaxy-note7#xvmtVHUr7zjcqwfM.97

    NEWSROOM


    https://newsroom.t-mobile.com/news-and-blogs/samsung-galaxy-note-7.htm


    Sales Dept:
    1-877-413-5903

    Check Order Status: (If it is a UPGRADE you have to log into My T-Mobile)
    https://secure-checkout.t-mobile.co...OrderStatusLookupForm?langId=-1&storeId=10551

    Choose between a year of Netflix, 256GB micro sd card or a Gear Fit 2. Device must be in hand since you will need IMEI, MAC Address & Receipt to complete order

    https://promos.samsungpromotions.com/galaxyoffer/

    Colors:
    Blue Coral
    Samsung-Galaxy-Note-7-renders.jpg

    Black Onyx
    Samsung-Galaxy-Note7-Black-Onyx.jpg

    Silver Titanium
    Samsung-Galaxy-Note-7-renders.jpg


    Let everyone know below what color your going with; What gift your going with.


    ***Overnight Shipping is included/free***

    After you receive your device..Head over to Samsung Promo site and claim your gift


    https://promos.samsungpromotions.com/galaxyoffer/

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    ********************************************

    Tracking Hacks: Track Your Package With No Tracking # (T-Mobile often does not update system but carriers have info on package)

    Track By Reference (UPS):

    https://www.ups.com/WebTracking/track?loc=en_us

    -Shipping Reference=Phone # no dashes
    -Leave Date Alone
    -Shipper Account Blank
    -Destination Country=USA
    -ZIP=Your Zip Code


    Track Without Tracking # (USPS):

    https://reg.usps.com/entreg/RegistrationAction_input

    -Make USPS Account
    -Once Account Is Created; Select My USPS
    -View Dashboard


    You will be able to view packages not yet scanned for departure but have a shipping label created.
    18
    Just got off the phone with AT&T and they said FedEx won't ship out the UPS package till Sprint gives T-Mobile the okay.
    15
    Exactly! That is part of my reason why I feel it's very risky for one to take action as if they(T-Mobile) "forgot"!
    Very risky, let alone immoral. I may be blasted for this, but IMO anybody who keeps a phone with the full knowledge that he/she didn't pay for it is stealing. I had something similar happen to me with a DSLR I bought from Costco. They sent me two but only charged me for one. I was really stretched financially to buy this camera, so it was tempting to keep and sell the second one, but in the end, I thought I'd feel better about myself if I kept my character in tact; I took the second camera back to the closest Costco.

    Anyway, I kind of feel like an idiot for posting this, and I know that many will disagree, but hey, thus concludes this week's sermon.
    15
    I am in hot pursuit I'll get some answers out of him!!!!

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    14