Tmobile LG G5 promotion

[li326]

Have anyone got respond from LG's redeem system for the battery bundle and the LG 360 cam?

 

[vansmack]

Have anyone got respond from LG's redeem system for the battery bundle and the LG 360 cam?

Yes on the camera (April 6, submitted April 1), no on the battery (submitted April 1).

 

[li326]

Yes on the camera (April 6, submitted April 1), no on the battery (submitted April 1).

i submitted on 4/4 and still no respond. have they tell u the shipping time yet?

Sent from my LG-H830 using XDA-Developers mobile app

 

[vansmack]

"Please allow up to 6 weeks for fulfillment."

 

[ofsinreno]

I originally received a response for the 360 cam saying it was refused because I didn't sign the receipt. I printed another copy, signed it, and submitted it again. That was about 7 days ago. Today I received an email saying my entry was accepted for the camera. I have still not received anything regarding the extra battery.

Sent from my LG-H830 using Tapatalk

 

[li326]

I originally received a response for the 360 cam saying it was refused because I didn't sign the receipt. I printed another copy, signed it, and submitted it again. That was about 7 days ago. Today I received an email saying my entry was accepted for the camera. I have still not received anything regarding the extra battery.

Sent from my LG-H830 using Tapatalk

same i just got the rejected email and have to re- submit

Sent from my LG-H830 using XDA-Developers mobile app

 

[gemineye716]

I received the 360 cam with my phone, I also got an email about the battery bundle still waiting for a confirmation on it

 

[ofsinreno]

You can check the progress on your battery promotion by going back to the site where you filled out the form in the first place. I checked and it says still processing.

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[turbodroid]

Like others, I've heard back on the 360 cam, but nothing on the battery. The whole reason I buy a phone with a removable battery is so I can swap and right now if it were available, I would buy a spare battery and charger but LG says they are not available for purchase yet. I cannot stand having to plug in and charge so hopefully we get our freebies soon or the option to buy.

 

[turbodroid]

Well I spoke too soon, just got the confirmation email on the battery promotion. Says 4-6 weeks for delivery.

 

[ofsinreno]

Just got mine this morning too. The battery and cradle are on their way!

Sent from my LG-H830 using Tapatalk

 

[li326]

for those who havent get respond, sent an email to them. they'r likely to respond faster.

 

[monte666]

Got the OK for both

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[chocobomoshpit]

Quick question: I've already received my battery from the promotion, but it seemed like the camera/battery thing was an either/or situation so I thought I had to pick between the two and decided on the battery. It looks like some of you are getting both! That's awesome!

My main question is, when I go to the promotion site and click on the camera, it asks about "participating retailers". Did any of you go to a store that was explicitly promoting this? Because I don't think mine was, and kinda don't want to go through the effort... unless this is your situation too, in which case, I totally will.

 

[QUIETLYloud]

The terms and conditions says something to the effect that if phone was sold at official store or authorized seller your eligible it looks like best buy purchased g5 ineligible

So it's worth the try... It's only 5 minutes out of your life

Sent from my LG-H830 using XDA-Developers mobile app

 

[NeoGearX]

Quick question: I've already received my battery from the promotion, but it seemed like the camera/battery thing was an either/or situation so I thought I had to pick between the two and decided on the battery. It looks like some of you are getting both! That's awesome!

My main question is, when I go to the promotion site and click on the camera, it asks about "participating retailers". Did any of you go to a store that was explicitly promoting this? Because I don't think mine was, and kinda don't want to go through the effort... unless this is your situation too, in which case, I totally will.

The participating retailers quote raised an eyebrow for me too and technically I had to order by phone through T-Mobile's site since they didn't have it at the physical store but I was told by both T-Mobile customer support and the store employee that I was eligible for the camera. I already received my battery (took ~3 weeks) but the camera has been under "status: Verifying Claim" for about a week and a half.

 

[monte666]

Got my battery today still waiting for the camera

Sent from my LG-H830 using XDA-Developers mobile app

 

[chocobomoshpit]

The participating retailers quote raised an eyebrow for me too and technically I had to order by phone through T-Mobile's site since they didn't have it at the physical store but I was told by both T-Mobile customer support and the store employee that I was eligible for the camera. I already received my battery (took ~3 weeks) but the camera has been under "status: Verifying Claim" for about a week and a half.

Thank you both, I've submitted the information- I was mistaken the when I first looked... I thought I was going to have to physically mail them the UPC code from the box and immediately didn't want to deal with the hassle. This is obviously not the case. I'll report back if there's any movement!

 

[chocobomoshpit]

Well, I submitted for the camera and it was approved too! Again, this wasn't advertised in the store and I literally wouldn't have know about this promotion had I not clicked on a banner ad advertising it.

I also submitted for the battery for my wife's G5 and that's on the way, and I just submitted again for the camera- and I should point out, today (the 24th) is the last day to do so, so if you're gonna at least try, get on it!

 

[vansmack]

I received my shipping notification for the 360 Cam this morning.

Shipped today via UPS, scheduled arrival not until May 18.