To those that recently bought the unlocked BuySpry eBay H83020i_un G5's

Thaifight-R

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Dec 6, 2011
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Have any of you been able to successfully flash a new rom onto your phones without losing your carrier unlock?

I've been reading around, and so far, it seems like a few people somehow lost their carrier unlocks after downgrading.

I'd like to flash the Fulmics rom, but I don't want to lose my carrier unlock in the process.
If anyone has any input or suggestions for downgrade/root tutorials, it would be much appreciated.

Thanks!
 

Skipjacks

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Nov 1, 2011
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It's easy to flash a stock ROM and turn it back into a fully stock phone where everything works right.

This thread will bring you up to a stock 20I
https://forum.xda-developers.com/tm...ock-h830-20i-rom-flashable-zips-imgs-t3609735

If you want to root it / install TWRP, etc etc...you want 20a. So use this thread
https://forum.xda-developers.com/tm...ock-h830-20a-rom-flashable-zips-imgs-t3511294

You will lose the SIM unlock because the SIM unlock was achieved using that bogus 20i_un ROM (old school way to do that and not preferred because it's temporary)

Everything works fine once you do that. But I don't know if it can be 're-unlocked'. I'm on T Mobile so I don't care. The t mobile unlock app MIGHT still work after 40 days like it's supposed to, but I haven't had it for 40 days so I don't know.
 

chaihg

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Nov 15, 2010
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In the same context, can anyone comment on phones being bought from BuySpry on eBay? Have they all been brand new, unmodified ones or will we face any problem down the line like locked bootloaders, sim locks and that sort of thing. I just bought one and its on its way
 

Azul Baseem

Senior Member
Apr 7, 2016
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Just to put it out there I brought this device on JET.com and I have the same April security H83020i_un. The order was fulfilled by Wireless Boss meaning that's who shipped it so watch out for them as well.
 

Charkatak

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Aug 11, 2012
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In the same context, can anyone comment on phones being bought from BuySpry on eBay? Have they all been brand new, unmodified ones or will we face any problem down the line like locked bootloaders, sim locks and that sort of thing. I just bought one and its on its way
I think they are all like that. I purchased one for my neighbor and one for myself(to use as second device). I flashed it with 20i version and it is the same, but sim unlock went away and phone is locked. I am with T-Mobile and didn't mind it at all.
 

fabiansc

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Nov 25, 2012
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Just FYI, to all who bought his or her phone from eBay, I just talked to LG today, we have no warranty on our devices. They don't provide warranty to devices that were purchased from eBay.
FML :(
 

harrychang

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Mar 18, 2010
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Just FYI, to all who bought his or her phone from eBay, I just talked to LG today, we have no warranty on our devices. They don't provide warranty to devices that were purchased from eBay.
FML :(
I think you can still get warranty you just need to flash the stock rom. You can use the imei number to check the production date. Lg gives 15 months warranty from the production date. I got warranty service a couple months back from a defective g5 i bought from ebay. I just used the imei number and the customer rep checked if it was still under warranty
 

Skipjacks

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Can anyone tell me if H830T bought from BuySrpy on eBay will update (to nougat and get patches) on Metro PCS network?
If you leave it like it is out of the box, no. It will definitely not. It has a custom ROM on there so no OTA update will work.

If you flash an official ROM using the LG UP tool (which is INSANELY EASY) then it will get the updates on the T Mobile network. I suspect it will get updates if you're on the Metro PCS network too as it's really just looking for a web connection, not service network. But I can't 100% confirm that as I haven't tried it.

I personally flashed my BuySpry phone to official ROM 20a and immediately got the notifications to update the phone via OTA to official T Mobile releases.

So once you flash the official ROM it's like you've undone whatever BuySpry did to the phone and it's essentially brand new again.
 

Rohden111

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Jul 25, 2017
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If you leave it like it is out of the box, no. It will definitely not. It has a custom ROM on there so no OTA update will work.

If you flash an official ROM using the LG UP tool (which is INSANELY EASY) then it will get the updates on the T Mobile network. I suspect it will get updates if you're on the Metro PCS network too as it's really just looking for a web connection, not service network. But I can't 100% confirm that as I haven't tried it.

I personally flashed my BuySpry phone to official ROM 20a and immediately got the notifications to update the phone via OTA to official T Mobile releases.

So once you flash the official ROM it's like you've undone whatever BuySpry did to the phone and it's essentially brand new again.
Thank you Skipjacks.

I looked up your link (on how to flash official ROM) from above post and indeed it looks easy.

I guess only question I still have would be if sim-locked T Mobile LG G5 will work on Metro PCS... :D
 

Skipjacks

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Thank you Skipjacks.

I looked up your link (on how to flash official ROM) from above post and indeed it looks easy.

I guess only question I still have would be if sim-locked T Mobile LG G5 will work on Metro PCS... :D
I don't know. But call T Mobile. They'll know about the T Mobile phone on Metro PCS thing.
 

fabiansc

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Nov 25, 2012
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I think you can still get warranty you just need to flash the stock rom. You can use the imei number to check the production date. Lg gives 15 months warranty from the production date. I got warranty service a couple months back from a defective g5 i bought from ebay. I just used the imei number and the customer rep checked if it was still under warranty
Thanks for your response!
When I try to use their mobile repair service, they want to see the receipt.
Did it work out for you with a receipt form eBay or did you found a way to circumvent it? :)

I'm not sure they're going to give me service on it, but I just noticed yesterday that my camera rear glass is broken.
I don't know how since I didn't drop the phone or anything.

Regardless, knowing the warranty works is important for me :)
 

chaihg

Senior Member
Nov 15, 2010
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OK i spoke to LG and they said warranty is available if 1) Its 15 months from date of manufacture for which they check IMEI 2) 1 year from date of purchase for which they need proof with receipt. So when I gave my IMEI they said it is under warranty. Hopefully I wont need it. But if it comes to that, I will attach their repair slips that came in the box and give eBay receipts. Have also mailed the seller to ask for proof of purchase lets see.
 
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harrychang

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Mar 18, 2010
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Thanks for your response!
When I try to use their mobile repair service, they want to see the receipt.
Did it work out for you with a receipt form eBay or did you found a way to circumvent it? :)

I'm not sure they're going to give me service on it, but I just noticed yesterday that my camera rear glass is broken.
I don't know how since I didn't drop the phone or anything.

Regardless, knowing the warranty works is important for me :)
Use the live chat. You just have to give the csr the imei. They did not ask me for the receipt. If they ask Just say you lost the receipt then they will go off the imei to check the production date. I tried doing it on the website but it wouldnt let me continue without uploading a receipt. I did the live chat and the csr was able to generate an rma and email me a return label
 
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Charkatak

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Aug 11, 2012
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If you leave it like it is out of the box, no. It will definitely not. It has a custom ROM on there so no OTA update will work.

If you flash an official ROM using the LG UP tool (which is INSANELY EASY) then it will get the updates on the T Mobile network. I suspect it will get updates if you're on the Metro PCS network too as it's really just looking for a web connection, not service network. But I can't 100% confirm that as I haven't tried it.

I personally flashed my BuySpry phone to official ROM 20a and immediately got the notifications to update the phone via OTA to official T Mobile releases.

So once you flash the official ROM it's like you've undone whatever BuySpry did to the phone and it's essentially brand new again.
Any ideas if we can flash a generic US unlocked firmware onto H830 device? I would like to see if it will unlocked the phone as after flashing T-Mobile's firmware it got sim locked.
 

454

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Nov 18, 2014
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Just FYI, to all who bought his or her phone from eBay, I just talked to LG today, we have no warranty on our devices. They don't provide warranty to devices that were purchased from eBay.
FML :(
When dealing with LG for warranty work never mention it's an ebay purchase. Without a receipt the LG warranty period is 15 months from the date of manufacture. Also ensure the OEM ROM is loaded.
 
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jm98

Senior Member
Jul 8, 2016
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I just purchased one. I'll get it on August 6th
I'm from El Salvador, so you are telling me that if I try to downgrade my phone to root it, I'll be T-mobile only? :confused: :(
and if I do root it, can it be unlocked again with one of those unlocking boxes?
 
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LittleKing7

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Aug 3, 2017
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I ordered this phone and downgraded to 20a, so I could root it and flash a custom rom.

When doing the downgrade/rooting it locked the carrier lock to T-Mobile USA.

I wiped everything and reinstalled 20i, but it was still locked to T-Mobile USA.

Since I am in Canada this is a huge problem for me.

I ended up disputing it at paypal due to not selling a genuine unlocked device.

I will keep you updated, let me know if you figure out how to unlock the carrier lock.
 

Skipjacks

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Nov 1, 2011
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I ordered this phone and downgraded to 20a, so I could root it and flash a custom rom.

When doing the downgrade/rooting it locked the carrier lock to T-Mobile USA.

I wiped everything and reinstalled 20i, but it was still locked to T-Mobile USA.

Since I am in Canada this is a huge problem for me.

I ended up disputing it at paypal due to not selling a genuine unlocked device.

I will keep you updated, let me know if you figure out how to unlock the carrier lock.
Don't forget to dispute with your credit card company too. They likely have better protections than PayPal.

And don't forget to leave negative feedback for the dishonest seller on ebay