Touch screen no longer responsive

Feb 1, 2012
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10
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My wife had her portable for 13 months and the touchscreen decides to not work. I did a factory data reset and nothing. Everything else works fine. It's not ever been dropped. The screen just doesn't respond to touches. The thumbstick works though for the mouse and the trigger works for clicking. The device has never been rooted.

I was told by Nvidia to flash the recovery image. So I try this, and man it was a pain in the ass because I've never done this before and the bootloader screen had the white screen of death described in another thread. So for me to flash the recovery image, I had to watch a video of someone doing it and then blindly follow the inputs and mimic them on my blank white screen.


Well I finally got it flashed and still no dice. From what I have been reading the flex cable on the LCD screen is the issue. Because when I power it on, if I don't have it flipped all the way open, I will have the white screen of death.

Anyone know where I can have this repaired? I live in Cincinnati OH. Also I have another portable myself and I know this is going to eventually happen to it as well :-/
 
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