touch screen not working but spen workS. help!

Nico231995 · Dec 15, 2014 at 9:59 AM

my note 3 not recognize my finger on touch screen but when i use spen to touch the screen it works. whats wrong?

:crying:

ShadowLea · Dec 15, 2014 at 10:46 AM

Have you rebooted?

Nico231995 · Dec 15, 2014 at 12:16 PM

ShadowLea said:
Have you rebooted?

yes and i try factory reset but no luck.

blogslogger · Dec 15, 2014 at 12:51 PM

Nico231995 said:
yes and i try factory reset but no luck.

Try toggling on/off ' Increase screen sensitivity' option

Nico231995 · Dec 15, 2014 at 3:00 PM

blogslogger said:
Try toggling on/off ' Increase screen sensitivity' option

no luck mate still not working.