Question Touch screen problems help!

[Saffy79]

Hi guys,

Apologies if i have posted on the wrong thread but i have a big problem and i’v been tearing my hair out.. i have posted before on here with few other problems few have been sorted but this ones just cropped up few weeks ago and iv messed with settings and still but getting no where so i am here for help..

I have a Chinese android headunit uis7862 6+128.. its a dual system with android 10 and switch back to original car operating system.. problem i have is the touch function on the cars operating system is not working at all.. but on the android system its working fine? Its not like there is a fault with the original operating system as i can change thru dab aux etc with steering controls and it shows on unit its changing also sat nav works as street names change as im driving and all seat functions i change on my heater control show on screen as its been changed..

So far i have changed the ribbon from android board to original multimedia unit board which is attached to back of system… i have done a reset with button under mic.. i done a firmware update with files off here 3 weeks ago abut this problem started before that..

Any one shed any light on this please as i cant set my clock without going through original system software and few other things

Its a android system uis7862 fitted to a Jaguar XJ X351

Any tips? Advice please

 

[Saffy79]

Anyone help?

 

[surfer63]

It's not that we don't want to help you, but I guess nobody has seen or used a system like yours before.
The only thing I can advise is to have a look at the Jaguar UK forum.

Edit: and take a look at this post. The topic is different but is it a likewise configuration like you have?

 

[Saffy79]

It's not that we don't want to help you, but I guess nobody has seen or used a system like yours before.
The only thing I can advise is to have a look at the Jaguar UK forum.

Edit: and take a look at this post. The topic is different but is it a likewise configuration like you have?

Thank you and sorry i dont mean to offend anyone, i was frustrated and annoyed as there is no support of the buyer and to top things up i done a factory reset on the unit to see if it would sort the problem out! But it did not but has bought me more problems The fyt centre does not delete and on top of that no matter what i have tried no launcher is working on the unit, when i try to select a launcher which has installed it comes up with a error saying it has stopped working!
This android business is new to me and im not very savvy with im happy to pay someone to sort the problems out as time is very short due to work etc.. may be if i upload a video of what the problmes are? Do yo think that would help?

Thank you and sorry again

 

[surfer63]

maybe if i upload a video of what the problmes are? Do yo think that would help?

Maybe. If there is a user who recognises your problem and knows a solution, he/she might help you.
For me personally, and I think most others: We have never seen such a combination and don't know anything about it. In that case a video won't help as we have no knowledge of your unit combination and how it is supposed to work.

 

[Saffy79]

Maybe. If there is a user who recognises your problem and knows a solution, he/she might help you.
For me personally, and I think most others: We have never seen such a combination and don't know anything about it. In that case a video won't help as we have no knowledge of your unit combination and how it is supposed to work.

I understand don't worry thank you.. i installed the fyt management app i want to remove it and reset the whole unit back to stock just incase thats the cause of it stopping working.. i have already done a factory reset and delete but that app stays on.. anyways i can delete it now or am i stuck with it? Thanks again