Touchscreen Problems [Google Update]

[bongostl]

Hey all---

I just got off the phone with a resolution specialist supervisor (whatever that means) for the N7 who is shipping me out a replacement for my n7 with the touchscreen dead spot / unresponsiveness issues.

Anyhow, he told me that this IS a hardware problem--Google is aware of it, and is sending out replacements for anyone with this problem.

If you bought yours from the play store, you should call in 855-83NEXUS, tell them you have the problem, and they will ship you a replacement.

Hope this is helpful to people!

 

[jaroslavj]

Please describe when does the dead spot occurs for you?

 

[bongostl]

Please describe when does the dead spot occurs for you?

It's the same problems found here:

http://www.zdnet.com/nexus-7-touchscreen-problem-caught-on-video-7000001325/
http://forum.xda-developers.com/showthread.php?t=1779652
http://forum.xda-developers.com/showthread.php?t=1783637
http://forum.xda-developers.com/showthread.php?t=1788868

 

[bongostl]

Sent from my Nexus 7 using Tapatalk 2

 

[Mrglass86]

HEY i just read 28 pages of partial crap and why this isnt an issue, BUT i would like to defend some of us nit pickers, I play the smule game and also a regular piano app, and i usually have my tablet in a case since i broke my first with a 2 foot drop and so i have a tablet, not grounded, and i want to play the piano, and since the keys are line up, and i like to press more than one note at a time they dont always hit, either making gameplay on smule unbearable or my songs suck, i admit it doesnt really bother anything else BUT it ruins my favorite game and i made a decision to buy a nexus and n7 vs the galaxy note 2, so im a little stuck because im sure i cant return both because i dont like one of the devices, so understand this problem can be serious to some.

 

[Her0o]

For me the touch unrespond when the temperature is high (outside the home in hot climate) around 40C
Anyone have this issue?
And should be return to warranty?
I need also the costumer service email please..

Sent from my Nexus 7 using Tapatalk 2

 

[ÜBER™]

I rarely see it and cant make it happen on command like some of the others like touching the screen prior to turning on the tablet and it not responding. Mine is sort of sporadic when it happens its definetly noticeable. So this is CONFIRMED a hardware issue huh? Looks like its going back to Office depot.. hope i can still return it. -_-

 

[dilldoe]

HEY i just read 28 pages of partial crap and why this isnt an issue, BUT i would like to defend some of us nit pickers, I play the smule game and also a regular piano app, and i usually have my tablet in a case since i broke my first with a 2 foot drop and so i have a tablet, not grounded, and i want to play the piano, and since the keys are line up, and i like to press more than one note at a time they dont always hit, either making gameplay on smule unbearable or my songs suck, i admit it doesnt really bother anything else BUT it ruins my favorite game and i made a decision to buy a nexus and n7 vs the galaxy note 2, so im a little stuck because im sure i cant return both because i dont like one of the devices, so understand this problem can be serious to some.

you can either plug in headphones or the charging cable. that will ground the n7 and eliminate the issue.

 

[Tomatoes8]

When I scroll up and down sometimes it registers swipes as a touch input. Is this the same problem? Sucks though cause this is a C90.

 

[rgunara]

When I scroll up and down sometimes it registers swipes as a touch input. Is this the same problem? Sucks though cause this is a C90.

what build number do you have on your C90

 

[Tomatoes8]

what build number do you have on your C90

I exchanged that one already so I don't know what number that was. This had it occasionally but very minor but the colors does not seem as saturated as the old one. This one is JRO03S.

 

[wynand32]

I have this on mine as well, but the screen is excellent with great colors, contrast, color temp, etc. After seeing a few with worse screens, I'll live with the occasional touchscreen glitch. If I were still within my return period, however, I'd bag the whole thing.

Sent from my SPH-D710 using Tapatalk 2