I received mine maybe a couple days after I got the phone (could have been the next day, don't remember exactly). From the time I sent the trade-in in to the time my account was refunded took about 4 days. I was one of the lucky ones, apparently.
General Trade-In Issues
- Thread starter RebDovid
- Start date
If you log into your Google store account the return box will be listed as a separate order with its own tracking info.
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I'm in the same boat. My Pixel 6 Pro has been in transit from the Nashville hub since the 21st as well. They offered me $600 trade in value. I did some searching and from what others have said Google will still give the trade in value they assesed as long as you have proof the phone was shipped. They will have to do a lost mail claim with USPS and that takes around 10 days. Reading that makes me fill a little better but I'm still nervous as hell.3My two Pixel 6 Pros were stuck "Moving through Network" since early morning Friday, October 21st. They still both show that status with USPS tracking, but yesterday I got an email that the one had arrived, and the Google Store does show that they are accessing it. The second one, as of this morning, still hadn't arrived.
I've noticed with trade-ins that it's similar to some (not all) Amazon returns I've made. They give me a "shipping label", and have me drop it off at the post office. Then the tracking shows them not really going anywhere but handed off (I forget the exact terminology they use). It's like the post office doesn't really ship (or in the case of our phone trade-ins, deliver) in a normal fashion despite them looking like they do. As if the post office is just some central drop-off point. In Amazon return cases, I typically get an acknowledgment of the return is complete within 24 hours, but these device trade-ins are harrowing.
I chose trade-in instead of selling on Swappa because I figured the selling price of them would go down tremendously with all the people upgrading - and I believe I've confirmed it did happen that way.2well then, got an email just now from Google. they have it but usps tracking still says in transit.
