Trusted Voice MIA

[tsuttie99]

Hi all, hopefully this has not been discussed. I searched but from the xda app search isn't so great...

Anyway wondering if anyone is having issues with trusted voice. I noticed okay Google was only working when phone was authenticated. And not from secured lock screen. Figured trusted voice was disabled, so I checked and it's just not there. (See image). I'm on 4.5.8 stock not rooted. I have tried clearing data on Google app.

Any suggestions is appreciated.

Thanks!

 

[3DSammy]

I wanted to use Google Assistant so had to use the beta versions of Google app and services. My Smart Lock screen is showing Trusted Voice, Trusted Face, On body, Trusted places, Trusted devices. With that being stated Google Assistant has never worked from my the lock screen which requires Trusted Voice to be enabled. Of course it's enabled on my OP5 but still doesn't work, which is a real pain in the butt.
Current versions:
Google v7.9.18.21.amd64
Google Play Services v11.5.20

I running OOS v4.5.8 with an unlocked bootloader and rooted (SuperSU). Recently I changed from stock to the Franco Kernel but Trusted voice has been available on my OP5 since I first got this device. My replacement of the stock kernel made no difference in this case.

 

[tsuttie99]

I wanted to use Google Assistant so had to use the beta versions of Google app and services. My Smart Lock screen is showing Trusted Voice, Trusted Face, On body, Trusted places, Trusted devices. With that being stated Google Assistant has never worked from my the lock screen which requires Trusted Voice to be enabled. Of course it's enabled on my OP5 but still doesn't work, which is a real pain in the butt.
Current versions:
Google v7.9.18.21.amd64
Google Play Services v11.5.20

I running OOS v4.5.8 with an unlocked bootloader and rooted (SuperSU). Recently I changed from stock to the Franco Kernel but Trusted voice has been available on my OP5 since I first got this device. My replacement of the stock kernel made no difference in this case.

That's dumb! Have you tried toggling Smart lock in the trust agents of the security menu?

Also I noticed you're in Canada (eh?), mind if I ask which language you run as primary on your device? English US, Canada?

I started on English US as google assistant wouldnt fire up with Canada, but since then, I'm back to English Canada. Assistant still works, but as mentioned only when phone is unlocked.

 

[3DSammy]

That's dumb! Have you tried toggling Smart lock in the trust agents of the security menu?

Also I noticed you're in Canada (eh?), mind if I ask which language you run as primary on your device? English US, Canada?

I started on English US as google assistant wouldnt fire up with Canada, but since then, I'm back to English Canada. Assistant still works, but as mentioned only when phone is unlocked.

I'd read that others (UK) switched back to their native language after getting Google Assistant working and all was well. I've left it as US as primary with Canada as a second as it simply doesn't effect me. I like spelling colour as "color" which always made more sense to me.
My real reason for not switching back is that I've done a lot of home automation scripting with Google Assistant/Tasker's Voice Assist/Termux to automate my audio/video equipment and associated lighting. As far as I'm concerned Google Assistant may be in beta for built in functionality but is alpha for any third party integration. Every Google app update seems to break something while fixing other functionality (e.g. macros).
I like the automation I've created enough that I have little interest in rocking the boat at the moment. I had previously retested Trusted voice and the lock screen after updates and will again until it works. Right now I'm using a work around with an app called Caffeine (disables the lock screen timeout when charging) and Screen off (only turns the screen off but does not trigger the lock screen).
Also I may have tried toggling Trusted agents as I did so many tests and retests while working on Google Assistant functionality, I just can't remember.

 

[tsuttie99]

I think there is something very broken with Smart Lock on this phone's stock OS.... I set up my cars BT as trusted device.... still i need to Authenticate with finger/pattern. Coming from a 6P where this all worked seamlessly it's frustrating.

 

[ultramag69]

My assisstant works from lock screen with "OK Google".
Stock 4.5.8 with root.
I boot into TWRP instead of flashing the recovery. Still have stock recovery.
Use Magisk v13.3 with Magisk Manager 5.1.1.
Have English (US) as my primary language with English (Australia) as my 2nd.

 

[3DSammy]

My assisstant works from lock screen with "OK Google".
Stock 4.5.8 with root.
I boot into TWRP instead of flashing the recovery. Still have stock recovery.
Use Magisk v13.3 with Magisk Manager 5.1.1.
Have English (US) as my primary language with English (Australia) as my 2nd.

By the way how do you pull off the trick of "boot into TWRP"? I've never read about how to do that. Also what does it buy you other than maybe the GA working on the lock screen?

 

[tsuttie99]

By the way how do you pull off the trick of "boot into TWRP"? I've never read about how to do that. Also what does it buy you other than maybe the GA working on the lock screen?

Just get your phone plugged into your PC and from bootloader you type "fastboot boot recovery <twrp file name>.img

It will just boot from that image instead of writing it to flash

 

[3DSammy]

Just get your phone plugged into your PC and from bootloader you type "fastboot boot recovery <twrp file name>.img

It will just boot from that image instead of writing it to flash

Interesting trick, thanks for the info.
Unfortunately I could not use it as I had to borrow a relatives Win10 PC just to flash TWRP in the first place as I couldn't get around that fastboot file size error multiple people experienced no matter which USB ports (v2 or v3) or adb versions I tried. Going to another computer (same model of motherboard) and TWRP was flashed in a second.

 

[tsuttie99]

Interesting trick, thanks for the info.
Unfortunately I could not use it as I had to borrow a relatives Win10 PC just to flash TWRP in the first place as I couldn't get around that fastboot file size error multiple people experienced no matter which USB ports (v2 or v3) or adb versions I tried. Going to another computer (same model of motherboard) and TWRP was flashed in a second.

No worries, I've never actually used that trick as I can always think of a good reason to just have TWRP installed. But times are weird right now, I'm still 100% stock on this phone aside from oem unlock toggle being set. This is the longest I've gone on a fully stock setup. Aside from this Smart Lock/Trusted Voice issue everything is perfect on the OS.

 

[tsuttie99]

Okay so this is weird. I can't believe i didn't try this test. I can yell "okay google" until the cows come home while the screen is off. it wont light up or unlock. However if i wake the screen THEN say okay google, my phone unlocks and assistant begins working. Is this the same for others who claim "everything is working fine for me"?

 

[Rebel7022]

No worries, I've never actually used that trick as I can always think of a good reason to just have TWRP installed. But times are weird right now, I'm still 100% stock on this phone aside from oem unlock toggle being set. This is the longest I've gone on a fully stock setup. Aside from this Smart Lock/Trusted Voice issue everything is perfect on the OS.

I'm on stock oos & I'm using Blu kernel & Blu twrp. Blu kernel was so good on the op3T that OnePlus sent him a free op5 last week. I really like the Blu kernel, so much I switched from RR to oos for the first time. OK Google is working to unlock my phone btw.

 

[tsuttie99]

I'm on stock oos & I'm using Blu kernel & Blu twrp. Blu kernel was so good on the op3T that OnePlus sent him a free op5 last week. I really like the Blu kernel, so much I switched from RR to oos for the first time. OK Google is working to unlock my phone btw.

Thanks for the info. Can you share if you can unlock the phone with OK google with the screen off? Scenario: Your phone is on a nearby table and you are a few feet away from it, the screen is off, the phone is not charging. Can you OK google without touching the phone?

 

[Rebel7022]

Thanks for the info. Can you share if you can unlock the phone with OK google with the screen off? Scenario: Your phone is on a nearby table and you are a few feet away from it, the screen is off, the phone is not charging. Can you OK google without touching the phone?

There's a xda article on OK Google that has a hack to do that. I tried it it works.. But that was 3 months ago

 

[ultramag69]

Okay so this is weird. I can't believe i didn't try this test. I can yell "okay google" until the cows come home while the screen is off. it wont light up or unlock. However if i wake the screen THEN say okay google, my phone unlocks and assistant begins working. Is this the same for others who claim "everything is working fine for me"?

Yep, works from lock screen, not screen off...

 

[3DSammy]

Okay so this is weird. I can't believe i didn't try this test. I can yell "okay google" until the cows come home while the screen is off. it wont light up or unlock. However if i wake the screen THEN say okay google, my phone unlocks and assistant begins working. Is this the same for others who claim "everything is working fine for me"?

Well fancy that. I just did your test, locked screen with power button, with screen off there's no reaction to "OK Google". I then double tap the screen and the lock screen displays. Now "OK Google" unlocks the phone and Google Assistant is fully functional.
Kind of feels like a sprinter that falls inches before the finish line. What the heck Google or OnePlus? I wonder if custom ROMs have the same issue?
Thanks for noticing this phenomena and posting about it.