Two issues after installing January 2019 update [Qualcomm][non-rooted]

mkhopper

Senior Member
Nov 20, 2009
179
14
0
Just curious if anyone else has seen anything like this.
Ever since installing the January 2019 update last week, I've been consistently experiencing two issues.

#1 - If I place a phone call, at some point within the first five minutes, the call will just drop. No errors, no clicks, no anything. The connection is just gone. Once I call the person back however, then it will stay connected for as long as the call goes. Doesn't matter if it's ten minutes or ten hours.

#2 - After being on a phone call, all volume values drop to zero and can't be turned up. According to the volume sliders though, all values are at max. Sliding the values has zero effect and the only way to reset the volume is to reboot the device. During the power down sequence, the icon for "vibrate only" will appear in the notification bar. Once the device has powered up, all volumes will be at zero and now can be turned up.

Both of these issues occur are not random. They happen consistently during and after every phone call and installing the Jan 2019 patch is the only change to the device that has occurred within the past week or so.
 

madbat99

Senior Member
Mar 1, 2014
5,538
3,285
113
Just curious if anyone else has seen anything like this.
Ever since installing the January 2019 update last week, I've been consistently experiencing two issues.

#1 - If I place a phone call, at some point within the first five minutes, the call will just drop. No errors, no clicks, no anything. The connection is just gone. Once I call the person back however, then it will stay connected for as long as the call goes. Doesn't matter if it's ten minutes or ten hours.

#2 - After being on a phone call, all volume values drop to zero and can't be turned up. According to the volume sliders though, all values are at max. Sliding the values has zero effect and the only way to reset the volume is to reboot the device. During the power down sequence, the icon for "vibrate only" will appear in the notification bar. Once the device has powered up, all volumes will be at zero and now can be turned up.

Both of these issues occur are not random. They happen consistently during and after every phone call and installing the Jan 2019 patch is the only change to the device that has occurred within the past week or so.
When you're on a call, the phone goes to "do not disturb" mode. All sounds except call volume are muted. Normal.
Call dropping, no idea. Maybe carrier related.
 

mkhopper

Senior Member
Nov 20, 2009
179
14
0
When you're on a call, the phone goes to "do not disturb" mode. All sounds except call volume are muted. Normal.
Call dropping, no idea. Maybe carrier related.
Thanks. I'll look out for the do not disturb to see if that is indeed what is happening, but this behavior didn't start until after the January 2019 patch and the do not disturb icon doesn't appear in the notification bar. Also, the volume issue only occurs if I make a call out. If I receive a call, the issue does not appear.
 

madbat99

Senior Member
Mar 1, 2014
5,538
3,285
113
Thanks. I'll look out for the do not disturb to see if that is indeed what is happening, but this behavior didn't start until after the January 2019 patch and the do not disturb icon doesn't appear in the notification bar. Also, the volume issue only occurs if I make a call out. If I receive a call, the issue does not appear.
Then I'm not really sure. The icon would show if it was do not disturb.
Sorry, I wasn't much help there