TWRP cannot access internal storage

[MadCow809]

I'm currently running the stock OOS 4.5.8 with the official TWRP v3.1.1.1 & magisk installed. Last night I received the latest OTA update notice on the phone, now since my phone has been rooted, I know that I needed to download the whole OS file. So I downloaded the full OOS 4.5.10 and copied the zip file to the root directory of the phone, but when I tried to flash the zip file via twrp, I noticed that I cannot locate the file with twrp's built-in file manager, nor could I gain any access to my phone's internal storage. Also, when I booted into TWRP, it asked for a password, I was able to get in by simply pressing cancel. I'm not sure if that action has contributed towards the actual issue.

I tried to use the USB OTG function by placing the OS file on an USB stick, but TWRP failed to detect that as well. So I'm running out of ideas here....

I believe that the culprit is the permission setting problem, and started googling around for a bit, that's when I found this string of codes (quoted below for reference), while the codes from the tutorial could potentially rectify the permission issue, I just want to make sure that the codes won't wipe all the data off from my phone. Can someone please confirm this? Alternatively, if there are other solutions, please let me know. Thanks in advance.

If you say you can't read/write your internal memory when your phone is booted, it seems to be a permissions problem: follow this tutorial in TWRP to get good permissions back.

 

[jhs39]

The problem is that the data on your phone is encrypted. If you set up a pin to unlock your phone when it boots up you enter the same pin into TWRP. Then it can decrypt your data. If you cancel out of the password screen then TWRP doesn't have access to your data which is why you can't find your folder.

 

[MadCow809]

The problem is that the data on your phone is encrypted. If you set up a pin to unlock your phone when it boots up you enter the same pin into TWRP. Then it can decrypt your data. If you cancel out of the password screen then TWRP doesn't have access to your data which is why you can't find your folder.

Thanks mate, that fixed everything. Much appreciated. :good: