General (U.S.) Galaxy S23 Ultra pre-order, offers etc. discussion thread.

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Paul_Deemer

Senior Member
Sep 21, 2017
462
226
Greenville, SC
Heads Up Folks. Make sure you take pictures of your trade-in before shipping it off to Samsung. I shipped my S22U back Wednesday and they got the phone at 10:20am today in Texas. Then 4 hours later they send me an email saying that the phone passed most of the required conditions but the screen was cracked so they charging me $155.00 for the cracked screen. NO WAY! Phone was in mint condition when I sent it back. Not a scratch or ding on the phone and battery life was still at 97%. Unbelievable! Gonna call them now and have them ship it back to me or deduct the $155.00 and if they don't resolve this it will be my last Samsung phone!
Well apparently Samsung sent me an email that was intended for somebody else. I knew something was wrong because the phone arrived at the Warehouse and 4 hours later they saying they inspected it already. Then just 20 min ago i got a second email saying they recieved it and I would know the result in 3-7 days. Sigh. So all that stress for nothing probably.
 

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I know I was a little late to the game this year. I ordered on Thursday afternoon (2-16-23) and the package started its journey on Friday; was already in town by Sunday night, but they still won't deliver it until Tuesday afternoon. This seems to happen a lot. I wish they wouldn't tell me it's in town, if I'm not getting it right away. Maybe this is normal but its annoying.
 
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william58

Senior Member
Mar 31, 2011
300
37
70
Tacoma
www.moskovita-photography.com
Not sure if I got a good deal or not, but here it goes.
The total credits you have in your phone now is $1000 from T-Mobile promotion + $77 from system calculation. A total of $1,077 for overall phone credit value and switch to Magenta MAX. My monthly payments for the S3 Ultra is $12.36
+Galaxy_23_Ultra-deal.jpg

My S23 Ultra will be shipped Monday and I should get it by Wed.
 
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baophucdinh31

Senior Member
Nov 11, 2012
88
18
Paid a total of $893.48 (phone 783.74, buds 2 8.64, tax 110.04, i used $8.90 reward point). Trade in s22 plus.

Well apparently Samsung sent me an email that was intended for somebody else. I knew something was wrong because the phone arrived at the Warehouse and 4 hours later they saying they inspected it already. Then just 20 min ago i got a second email saying they recieved it and I would know the result in 3-7 days. Sigh. So all that stress for nothing probably.
Same thing happened to me, i complain to samsung. The rep removed the chargeback for me
Screenshot 2023-02-26 214256.png
Screenshot 2023-02-26 214214.png
 
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  • 5
    Well that's pretty awesome on Samsung's part. That is certainly far less hassle than I would have expected and I hope you left a compliment for the rep that did that because that's almost certainly them taking ownership and going above and beyond for you. Very nice.
    Happy happy day, I am in possession of my new device. It was left about five houses down from mine.
    3
    Rakuten is offering a whopping 15% on phones at Samsung.com. That's a whopping $180 back on a $1200 purchase.

    3
    PXL_20230216_192031530.jpg

    received at 2:15 pm today from samsung.com
    3
    I never used it before. Maybe I should cancel my order and use rakuten ( I bought from Samsung directly).
    The thing that bothers me is it says "up to 15%".
    Why not just say 15? Cause up to means it could be from one up to 15 so how is the actual amount determined?

    that cus samsung sell others stuffs too like TV, microwave, refrigerator, etc
    when you click on samsung, then it shows phone is 15%. TV is 3% refrigerator is 5%. something like that. i getting 105$ back. sure, cancel and reorder if you can wait. but i hate waiting, it's torture.
    3
    Just got it



    Mine will out for delivery Tomorrow also  I may need to take tomorrow off, lol.