General (U.S.) Galaxy S23 Ultra pre-order, offers etc. discussion thread.

[2015Ducatimulti]

I saw other people running into the same thing on Slickdeals. One dude actually said last year he ordered the day after the Samsung event from Fi and he didn't finally get his phone until April because they kept pushing it out. Ridiculous

Yeah it sucks, I ordered 30 mins right after the Samsung unpack event went live, so I'll see what happens another week with the dates for my order. Maybe just cancel and wait for Samsung to bring back better trade in deals in few months or so

 

[EtherealRemnant]

Yeah it sucks, I ordered 30 mins right after the Samsung unpack event went live, so I'll see what happens another week with the dates for my order. Maybe just cancel and wait for Samsung to bring back better trade in deals in few months or so

Yeah I just tried ordering directly from Samsung again and again they refunded and canceled the order. Apparently customer service's suggestion of waiting 72 hours after updating my Samsung profile was still not enough. They really don't want to sell me this phone I guess. *shrug*

I was in the process of ordering from Amazon after seeing that Fi was pushing shipping dates back but I think I'm just going to wait. I really wanted that 15% cash back from Rakuten and if I'm not going to get that, I'm going to wait until either my Pixel 7 Pro messes up again (I've had the screen replaced twice because the first one went defective and the second one they installed was defective right away -- doesn't inspire confidence long term) or a good sale comes. Added an alert for S23 on Slickdeals so I can find out about anything that pops up.

 

[evangelionpunk]

Is no one but Samsung.com and bestbuy selling the 1tb model?

Rakuten Cashback takes a while right? Like 3 months?

Anyone received theirs from Amazon?

 

[duckfart]

Thank god I can finally get rid of my IPhone, never should have switched from S22; got bored never again.

AT&T is giving me $1000 bill credit for my IPhone 14 Pro Max 256GB.
Also getting the $50 discount through Samsung along with 512 GB upgrade

Balance will be charged $5.05 a month for 36 months which I will pay in full after activation

 

[EtherealRemnant]

I decided that my 9th try ordering this phone should be without using my Samsung account. Used Amazon Pay with my Discover. It wasn't immediately canceled and refunded. Unfortunately, when I called Discover to make sure they approve the charge, they're down for maintenance.

If this attempt fails, I'm just going to take it as a sign from the universe that I shouldn't get it. This is my 9th attempt. It's the first time it wasn't immediately canceled and refunded so... fingers crossed... I want that 15% from Rakuten.

 

[netnerd]

fedex already showing my tracking number, expected ship day this Thursday, delivery next Monday the 13th.
or maybe it's just the phone case or the 15w wireless charger. but then again, why would they wait til Thursday to ship the phone case or 15w wireless charger.

 

[EtherealRemnant]

I decided that my 9th try ordering this phone should be without using my Samsung account. Used Amazon Pay with my Discover. It wasn't immediately canceled and refunded. Unfortunately, when I called Discover to make sure they approve the charge, they're down for maintenance.

If this attempt fails, I'm just going to take it as a sign from the universe that I shouldn't get it. This is my 9th attempt. It's the first time it wasn't immediately canceled and refunded so... fingers crossed... I want that 15% from Rakuten.

Ricockulous but I finally got an order confirmation instead of cancellation. Anyone else having this problem, don't log into your Samsung account. 11 times it took me but I now have an order confirmed for pickup at my local Best Buy on the 17th. Also have the $180 from Rakuten pending for my next big check (not to mention $1600 more that I surely won't get but if I do, won't gripe about).

 

[Paul_Deemer]

Ricockulous but I finally got an order confirmation instead of cancellation. Anyone else having this problem, don't log into your Samsung account. 11 times it took me but I now have an order confirmed for pickup at my local Best Buy on the 17th. Also have the $180 from Rakuten pending for my next big check (not to mention $1600 more that I surely won't get but if I do, won't gripe about).

Not sure why people have so many problems ordering. I do it every year and it works first time with same card every year. I always do a trade in and its always in pristine condition so I guess they know me well and hence I never have any issues. But I am sure there are a lot of security protocols that could complicate things. Like if your credit card doesn't match the address you want to ship to. They mostly want Fedex to deliver only to your house and the address on the credit card to avoid fraud. They also need a signature and are not going to deliver to any P.O. Boxes. Other things that might affect orders would be your credit history and scores. If you are trying to finance a phone and your credit history is showing a bunch of late payments that could affect things also. But mostly I think it's about identiy and location and confirming you are who you say you are. I have lived in the same address for 13 years so they definitely know I am legit.

 

[Paul_Deemer]

fedex already showing my tracking number, expected ship day this Thursday, delivery next Monday the 13th.
or maybe it's just the phone case or the 15w wireless charger. but then again, why would they wait til Thursday to ship the phone case or 15w wireless charger.

That sounds about right judging by my past few years ordering phones directly from Samsung. They always get pre-orders to people 3-4 days before they hit stores. But last year I think there was a slight 1 day delay because of the bad weather that happened in Texas which is where they will be shipping from. They usually ship them out in batches and some of the phones already in the Fedex system are on hold so they can all be sent out at the same time. Which would explain why you got a tracking number but they aint shipping it till Thursday.

 

[ekerbuddyeker]

My US order just became 'backordered' with no delivery date...

 

[Paul_Deemer]

I had to install the FedEx App and then login to my account to see that the shipping manager in Coppell, TX sent info to FedEx and also expecting delivery on Monday the 13th.

 

[Venom0642]

Got mines yesterday UPS, AT&T S23 Ultra 512GB in black , few others are getting deliveries early, i live in USA Wyoming.

 

[Paul_Deemer]

Got mines yesterday UPS, AT&T S23 Ultra 512GB in black , few others are getting deliveries early, i live in USA Wyoming.

Carriers customers always get priority and Unlocked versions get shipped last.

 

[netnerd]

this is how it supposed to work. if you have in stocks, ship it out ! why make your loyal customers wait !

 

[Paul_Deemer]

My US order just became 'backordered' with no delivery date...

When did you order and was it for one of the custom colors with limited runs?

 

[ekerbuddyeker]

When did you order and was it for one of the custom colors with limited runs?

2 days ago. Yes, graphite (the device is so similar looking to s22 ultra at least this was it will.feel 'new' in a different color!)

 

[Paul_Deemer]

2 days ago. Yes, graphite (the device is so similar looking to s22 ultra at least this was it will.feel 'new' in a different color!)

Yep that explains it. They only doing a limited run on custom colors and they probably ran out of stock and need to make more, hence the backorder.

 

[ekerbuddyeker]

Yep that explains it. They only doing a limited run on custom colors and they probably ran out of stock and need to make more, hence the backorder.

On the 'order' site all colors still sat Feb 17. I guess we shall see, and if I will buckle and go back to black, again or the green!

 

[Paul_Deemer]

On the 'order' site all colors still sat Feb 17. I guess we shall see, and if I will buckle and go back to black, again or the green!

Feb 17th is Store day they just throw that out there and it Doesn't mean Squat. I already see FedEx is Delivering Monday the 13th for most people. Probably the Unlocked models like mine because people are already getting the carrier models. If you want to check to see if more info is available login to your account on the FedEx App like I did and there you will see if you got a delivery pending. Thats how I found out. It's just saying Shipment Info sent to FedEx and expected delivery is Monday the 13th.

 

[EtherealRemnant]

Not sure why people have so many problems ordering. I do it every year and it works first time with same card every year. I always do a trade in and its always in pristine condition so I guess they know me well and hence I never have any issues. But I am sure there are a lot of security protocols that could complicate things. Like if your credit card doesn't match the address you want to ship to. They mostly want Fedex to deliver only to your house and the address on the credit card to avoid fraud. They also need a signature and are not going to deliver to any P.O. Boxes. Other things that might affect orders would be your credit history and scores. If you are trying to finance a phone and your credit history is showing a bunch of late payments that could affect things also. But mostly I think it's about identiy and location and confirming you are who you say you are. I have lived in the same address for 13 years so they definitely know I am legit.

Credit card matches the address for delivery and it was booting the order even when I chose pick up at Best Buy which is basically the safest way for them since the store will verify my ID in person.

I've got no late payments and a 13 year long credit history with FICO scores in the high 700s (one of my mortgage scores is 729 but the rest of my scores are between 750-829) so it's definitely not my credit report. Plus I was instantly approved for $4200 with Samsung Financing when I was placing the order the first time and Samsung still canceled the order.

I think it's just something with my Samsung account. I haven't had a Samsung product since the Note 5 in 2015 and my Samsung profile was showing numerous fields as null when I checked it. Unfortunately fixing it didn't fix the problem.

It's been hours now though and no cancelation notice so it seems the 11th time was the charm, as absurd it is to say that.

The Rakuten $180 is pending too and I still got my free year of Samsung Care+ with the $100 credit so all's well that ends well, I guess.