U11 - Unable to start camera

[Bastien_]

Hello,
i have a factory unlocked U11, US model running 8.0.0 security patch Dec 1st 2017
this patch was pushed to my device last week and since it installed the camera app is unable to start, nothing happens, i just get a msg: unable to start camera
using a 3rd party camera app produces the same result.

Has anyone encountered the same issue?
is there a way to resolve it? i wiped the cache by entering recovery mode, i would like to avoid doing a factory reset since i have a lot of data on the phone.
Does anyone have the apk for the HTC camera app for U11?

thank you

 

[shivadow]

Remove the external sdcard if you have one, see if that has anything to do with it. If not then the problem is going to be in internal memory, most likely the data partition. Specifically /data/data/ which you cannot touch without s-off and root. A factory reset or wipe /data from recovery will fix it but you lose your data.

Check that the camera app has the permissions granted that it needs granted.

Remove all third party camera apps. One might not be releasing the camera when it closes.

Remove all the junk apps that are not from a reputable developer.

A factory reset will most likely fix the problem so start moving everything to external sd so you don't lose your photos etc and manually sync and remove your Google profile before you reset. Manually removing the profile will prevent the FRP lockout bug.

If none of these work then it is very possible that hardware failure has occurred.

 

[[email protected]]

u11 camera not opening

same problem am suffering rear camera is unable to open after installing new version.
and even playstore is also not opening please suggest me to rectify the problem

 

[cammo6556]

HELP!

Hi,

I've recently come across this issue and haven't found a way around it. I've factory reset, removed SD, disabled updates... Has there been a fix or workaround discovered? Thanks!

 

[shearhead]

Same Problem here, the front camera works in the face book messenger app. the flash light also doesn't work. It says another app might be using it etc..

---------- Post added at 03:01 AM ---------- Previous post was at 02:58 AM ----------

Hello,
i have a factory unlocked U11, US model running 8.0.0 security patch Dec 1st 2017
this patch was pushed to my device last week and since it installed the camera app is unable to start, nothing happens, i just get a msg: unable to start camera
using a 3rd party camera app produces the same result.

Has anyone encountered the same issue?
is there a way to resolve it? i wiped the cache by entering recovery mode, i would like to avoid doing a factory reset since i have a lot of data on the phone.
Does anyone have the apk for the HTC camera app for U11?

thank you

I have the same problem. Were you able to find a solution to this?

 

[cammo6556]

Same Problem here, the front camera works in the face book messenger app. the flash light also doesn't work. It says another app might be using it etc..

---------- Post added at 03:01 AM ---------- Previous post was at 02:58 AM ----------



I have the same problem. Were you able to find a solution to this?

Exactly the same symptoms here... I was told to root the phone but Im too much of a simpleton to do it...

Has anyone got a simple way to achieve this? or another way of fixing this?

 

[Vitalkalel]

i have been looking at this issue as i have the same fault. it was a issue with the latest update and htc have said that the new update 9.0 due out soon will also fix the camera issue so hopefully this will sort out the problem i have not found any other way to fix this issue anywhere .. has any one else found any info on the thanks

 

[trantiendat3004]

i have been looking at this issue as i have the same fault. it was a issue with the latest update and htc have said that the new update 9.0 due out soon will also fix the camera issue so hopefully this will sort out the problem i have not found any other way to fix this issue anywhere .. has any one else found any info on the thanks

Your camera has been broken , the only solution is to replace, it has nothing to do with htc update

 

[francescoandrio]

My camera was broken but it is only rear camera. How can I change camera configuration(by USB debugging because it was not rooted) to open camera app only in selfie mode?

 

[JochenP]

My camera was broken but it is only rear camera. How can I change camera configuration(by USB debugging because it was not rooted) to open camera app only in selfie mode?

Edit camera app and try to patch it by yourself. None would try this for you. Sorry

Sent from HTC U11

 

[outrage_uk]

Does anyone have a solution for this, or is it a hardware fault?

 

[rahul434]

I have also same problem quite annoying.
I am unable to use camera and flash, only front cam is working( when i use open camera)
Also tried flashing new rom but it did not help.

 

[rahul434]

Did anyone found any solution to this problem ?
?

 

[outrage_uk]

Appears to be a hardware fault ?

 

[SGX6]

To HTC U11 Owners

Are you shown a "Unable to start camera" toast when you try to access your camera? You are not alone!

I've been having this issue since mid January 2019. I have been using my front camera on Snapchat as a make do.

Please go through this petition on change. org "/U11_unabletostartcamera" and sign it if you agree with my case, thank you.