I purchased mine second hand. Got a response from Sean Archer asking for the Samsung Order Reference. Is this something everyone who got this resolved were also asked to provide?
Yep. Your order ref...your IMEI and serial number.I purchased mine second hand. Got a response from Sean Archer asking for the Samsung Order Reference. Is this something everyone who got this resolved were also asked to provide?
I will check if it was originally purchased from Samsung or elsewhere. If purchased from elsewhere (like Amazon etc) can they not action my request?
I'm not sure about this. I would imagine that they could...but I would guess that they would need to see some proof of purchase.I will check if it was originally purchased from Samsung or elsewhere. If purchased from elsewhere (like Amazon etc) can they not action my request?
Good for you mate. Glad it went well.Just my heads up, today in the afternoon I've received reply from Samsung to reboot my device and got the toggle appear in dev. options. Hopefully software updates don't make it disappear or Samsung themselves decide to disable it.
And saying so having had to deal with product after-sale support, especially IT quite a while, this to a certain extent restores my faith in humanity and corporations in particular. It on their side may be just deleting an entry or changing a line but they still do it as they simply may decide not to. Like, everyone's raising their prices, each new generation is x2 the previous one, we'll remove everything they (customers for decades) took for granted (full flat rectangular uncut/unrestricted screen where you can fit icons including at each single edge, SD card, audio jack, IR, charger..., even cables) and they will still buy from us because HTC, LG, Nokia, Motorola and Sony are gone/on the way, and it's the perfect oligopoly where if you want the latest generation there are just a few and becoming even less.
Hopefully they keep going and unlock this for everyone affected. Please contact them.
You don't need root to disable or remove these apps. Use System Debloater paired with Shizuku....or just use ADB.Most likely I won't be rooting it too, however have concerns about dozens of coming with the phone and unwanted Samsung apps and third party plugins that are inaccessible, settings cannot be changed, cannot be disabled or uninstalled (including with App Ops). For example a Facebook plugin which has root access to anything above it, i.e. can track secondary apps installed at OS level. I don't even have a Facebook account (deleted it years ago), but this is not about Facebook, it's about full tracking/spying control over your phone, i.e. whatever they cannot grab out via the Google framework will be taken via other system-level plugins or services in a simultaneous manner all at once. They apparently know many consumers use firewalls disabling internet connectivity including of system apps so let all tracking enabled by default (for your own protection, haha); and many people don't care so they are geofenced 100% of the time, profiled, recorded, even electronically jammed and funneled as far it concerns accessed content.
This is why I need OEM unlocking as I am sure Google (and partners) will go more agressive and disable existing ways for interfering with default settings along with the OEMs with future Android versions. By the way, you can block ads on apps over the Google framework via certain system services, have used this since Android 7 sucessfully without DNS change. The DNS change is for something else, unblocking the Internet and keeping others apart from the ISP away. This is why I always went for providers claiming no logs and DNSSEC (how true this actually is is another question). Because if we ourselves do not care about our rights to be FREE people, no one will.
Im with you.... I see no benefits really... the ONLY thing I miss is being able to theme the apps the way I like but Im nearly happy with Samsungs theming.Nice one. It took a while...and because I have settled into the phone without root...I realised that I don't even need to root.
I can debloat using Shizuku and Package Manager.
I have system wide adblocking using NextDNS in my Private DNS setting.
I have Ad free YouTube using NewPipe.
The only real losses are....
full app and data backing up with Swift backup. (Before the keyboard warriors start....Swift Backup can also be used with Shizuku....but it doesn't work with app data. That is a root only thing.)
And no more Pixelifying Google Photos for free photo backups.
Meh....
Me too. 9bly free Google photos storage is missing for me...and that is theft anyway.Im with you.... I see no benefits really... the ONLY thing I miss is being able to theme the apps the way I like but Im nearly happy with Samsungs theming.
No issues for me, magisk, Google photos unlimited, ACC for battery charge controlNot sure if anyone experienced something similar since OEM unlocking but I must check anyway. I've been having some weird battery drain since around the time they unlocked it and so far I haven't fixed it. The stand-by time is horrendous, like the phone is losing about 1% every few minutes. Last night (10PM) it was at about 30% and in the morning (about 7AM) I found it at 14. Rebooted the phone multiple times, turned it off, uninstalled/reinstalled apps with more than 2% battery usage - now these are gone with percentage near zero and only the ones that I actually used when the screen is on appear, however background usage keeps eating the battery.
Previously and what I consider normal is 4-5% loss overnight. The phone was easily holding about 3 days if not heavily used. The only thing that I believe may be consuming more battery overnight is Google Play app updates notification however the phone still keeps losing battery during the day. Today I will go through every single app that is not used daily and put in deep sleep. Anyone experienced something similar? Could it be some system service like WiFi (almost always on but previously it didn't matter as the phone was not getting drained even though it was on)?
Phone bought through Samsung and I live in the UK. I used the email link provided in this thread.About 24 hours, sometimes even less in subsequent e-mails with clarifying details or feedback.
This is a holiday period so if they are short on staff, including in S. Korea or wherever their technical teams are, there may be delays. Hopefully they didn't stop doing this for customers. Also, phone MUST have been purchased directly from Samsung and not via retailers or mobile carriers (at least in my case and from what I read above) and you must reside and use it in the UK as they will check.
does this mean that if i bought it on finance i can't unlock it?It has been written here a few times.
Email to [email protected]
Give all the details of your phone...like serial...IMEI...and as them to remove KnoxGuard OEM unlock restriction.
If you have bought it outright...or part exchanged it...they will remove the restriction...but only when the part ex completes.
Does your wife want to swap?Not sure if it count! But my wife's S23 got that toggle, both phones arrived two days ago.
Its a £1000 phone, it should just work out of the box, Its your hardware, you should be able to do what you wantY'all is funny! It almost sounds like waiting 7 days for the phone to unlock is the end of humanity.
Which day of the month does the Knox team work - just the 29th this month???Again...only guessing...but I would say...per device. The IMEI of both devices are linked during the transaction. When the trade-in phone gets there...they check that it is in the state that you claimed....and log it as received. They then send a request to the Knox team to remove the lock.
This is me just bashing a guess.....