General UK Pre Orders - Galaxy S23 Ultra

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tim2london

Senior Member
Mar 12, 2013
455
140
You can just cut the label they gave you in half, so your reference is stuck to the parcel.
that too - but isnt the barcode the one that has the reference? not sure if that label means when they scan it at delivery automatically registers that you send it back or not - but either way if it arrives there and they have the box and you have the post office receipt - you will be fine
 

GeckoFire

Member
Aug 10, 2021
13
8
that too - but isnt the barcode the one that has the reference? not sure if that label means when they scan it at delivery automatically registers that you send it back or not - but either way if it arrives there and they have the box and you have the post office receipt - you will be fine
There were 2 barcodes, one for Royal Mail and a much smaller one for the trade in company.
 
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Delboy.

Member
Dec 14, 2020
21
10
Google Pixel 6 Pro
Got my DPD text this morning, delivery left with a neighbour. No problem i'll grab it when I get home from work.

Opened up the package it an S23+ was staring at me. Not a massive issue but still an issue. Checked the packing list, and it says "S23 Plus".

Checked my email confirmation, I definitely ordered an Ultra.

Phoned up EE and it will be handed over to a returns team to exchange it. They'll get back to me within 3 days.

I may have an S23U in about 2 weeks. Sigh.

How did my order go from an S23U to an S23+ on the packing list??? EE sending out cheaper phones on higher tarrifs?
 

DoobyDroid

Senior Member
Mar 17, 2013
1,845
443
tenbury wells
Google Pixel 7 Pro
Sounds like they totally fooked up and you got somebody's else order maybe 🤔 that sucks 😕 still lucky EE sending out early if stock in , orderd 8th from voda still no movement 😕 , Hope they exchange it swiftly but from previous dealings with EE can take 2 weeks to process return and exchange ,Good luck 😉
 

Delboy.

Member
Dec 14, 2020
21
10
Google Pixel 6 Pro
Sounds like they totally fooked up and you got somebody's else order maybe 🤔 that sucks 😕 still lucky EE sending out early if stock in , orderd 8th from voda still no movement 😕 , Hope they exchange it swiftly but from previous dealings with EE can take 2 weeks to process return and exchange ,Good luck 😉

I know, what a ballache eh.

I could understand if the packing list said S23U but it says Plus. How does this happen from such an established company.
 

robbo1947

Senior Member
Jun 2, 2007
444
286
Manchester
Sounds like they totally fooked up and you got somebody's else order maybe 🤔 that sucks 😕 still lucky EE sending out early if stock in , orderd 8th from voda still no movement 😕 , Hope they exchange it swiftly but from previous dealings with EE can take 2 weeks to process return and exchange ,Good luck 😉
I too ordered from Vodafone, but on the 7th. Zero movement since original order acknowledgement. 😩🥱
 

stierney

Senior Member
May 25, 2009
184
21
Mine was due 13th and I got an email last night late (12th) saying due to some bollox beyond everyones control my order had been delayed. I was pretty annoyed as the new ETA provided was 27th Feb!

Sky blue 512mb, and that still shows in stock on the Sammy page! I actually concidered pressing the big black cancel button....

However around 12 hrs after receiving the dreaded delayed email (today) I got another one saying it was being prepared for dispatch, followed by my dpd confirmation that it's arriving tomorrow so don't lose heart if you get same emails in the UK
 
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cosimoss

Senior Member
Dec 25, 2010
503
105
London
I cancelled my 1TB Green Ultra order yesterday as I got the delay email. I then ordered the 1TB Black Ultra and it is on my desk today being setup.
 

w4443n

New member
Feb 14, 2023
4
2
Norwich, Norfolk
O2 Preorder, no movement since order confirmed on the 3rd.
 

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  • 4
    Mine has arrived 😁☺️😁
    UK model
    3
    Well my fresh order has just gone straight to preparing for dispatch --- Samsung need to sort themselves out as it's making a mockery of the pre-order system
    How can someone ordering a week later get their device a week before --- not really right
    3
    Got the s23+ 512gb
    Used a referral code to get 10% off to bring it down to £944 and then some weird hack of adding a £34 USB flash drive brought the price down instead of up. Ended up coming to £850. Also went via topcashback and an extra £43 quid has tracked. All in all £807. Not bad!
    3
    hmm i ordered the 512gb in graphite on the 3rd and my earliest delivery date i could select was the 17th :( Order says preparing for despatch
    That 17th date is totally Bogus. It just something the Samsung website throws out there. No basis in fact or reality. Here is an example. The past 3 phones I have pre-ordered from the Samsung website arrived 3-4 days before they were available in stores even though the date said the day the stores got them. I am in the U.S. and mine says the same thing. Feb 17th. But after logging on to the FedEx website it already shows that Fedex has been notified by the shipping manager and the expected delivery date is Monday Feb 13th. So don't pay any attention to Samsung's Guesstimate BS Estimates. Logon to the Carrier in your country if they have a website and look for any info there. That is going to be way more accurate than anything Sammy is telling you.
    3
    Just got the last dpd tracking email! It can only be the phone now. Ordered on the 3rd