General UK Pre Orders - Galaxy S23 Ultra

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Joloxx9

Senior Member
Jul 6, 2011
1,368
444
UK
Samsung Galaxy S23 Ultra
I got an email that was a trade in confirmation a day or two after I received the phone and I followed the instructions and sent the phone back using the special delivery service at £7.25, but that was 4 days ago, I'm beginning to think something is wrong, the royal mail tracking number says it was delivered the next day before 1pm
In my case once they received my phone they sent me confirmation within hour or two, now I am waiting for them to confirm that they are happy with it.
 

cosimoss

Senior Member
Dec 25, 2010
503
105
London
I got an email that was a trade in confirmation a day or two after I received the phone and I followed the instructions and sent the phone back using the special delivery service at £7.25, but that was 4 days ago, I'm beginning to think something is wrong, the royal mail tracking number says it was delivered the next day before 1pm
 

cosimoss

Senior Member
Dec 25, 2010
503
105
London
Got confirmation very soon after arrival but then I did stick my customer reference from the bottom of the sticky 48 hr post label they provided on my return parcel.

They've probably not yet opened you parcel.
 

matty100147

Senior Member
Aug 7, 2016
84
28
Belfast
Got confirmation very soon after arrival but then I did stick my customer reference from the bottom of the sticky 48 hr post label they provided on my return parcel.

They've probably not yet opened you parcel.
i seen on the trade in FAQs it takes approximately 5 business days before they come to your order so hopefully will be some movement at the start of this week
 

nickbarbs

Senior Member
Jul 20, 2010
342
38
London
Sorry to rez this thread I'm hoping someone can help me :/

I got my S23 Ultra 1TB black snatched from my hand last night by a Deliveroo driver on a bike in London. Less than two months old, perfect shape

Obviously I can't get it now for the amazing 1300£ I paid for it from Samsung during pre order.

Does anyone have any member discounts they could help me with. Insurance were kid enough to pay out 1400£ and I'm hoping to find a 1TB Model with that.

Final question if I were to wait do you think samsung might run another promotion to get the 1tb for 1400£ again mid year?

Otherwise I guess I've got to wait for next year, gutted. Thanks
 

clemz91

Member
Apr 18, 2014
39
4
Sorry to rez this thread I'm hoping someone can help me :/

I got my S23 Ultra 1TB black snatched from my hand last night by a Deliveroo driver on a bike in London. Less than two months old, perfect shape

Obviously I can't get it now for the amazing 1300£ I paid for it from Samsung during pre order.

Does anyone have any member discounts they could help me with. Insurance were kid enough to pay out 1400£ and I'm hoping to find a 1TB Model with that.

Final question if I were to wait do you think samsung might run another promotion to get the 1tb for 1400£ again mid year?

Otherwise I guess I've got to wait for next year, gutted. Thanks
Damn happened to me last week bro, so painful. Same thing deliveroo driver from my hand while I was walking on the pavement and dashed away on his e-bike.
I might have a discount actually as I just got confirmation from insurance about reimbursement and bought it again just today. Received an email earlier about referral I think. Will take a look now. Dm me
 

alfred_mcskee

Senior Member
Nov 3, 2015
108
51
Did anyone else who ordered direct from Samsung complain about delayed delivery and receieve a goodwill gesture/voucher?
 

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  • 4
    Mine has arrived 😁☺️😁
    UK model
    3
    Well my fresh order has just gone straight to preparing for dispatch --- Samsung need to sort themselves out as it's making a mockery of the pre-order system
    How can someone ordering a week later get their device a week before --- not really right
    3
    Got the s23+ 512gb
    Used a referral code to get 10% off to bring it down to £944 and then some weird hack of adding a £34 USB flash drive brought the price down instead of up. Ended up coming to £850. Also went via topcashback and an extra £43 quid has tracked. All in all £807. Not bad!
    3
    hmm i ordered the 512gb in graphite on the 3rd and my earliest delivery date i could select was the 17th :( Order says preparing for despatch
    That 17th date is totally Bogus. It just something the Samsung website throws out there. No basis in fact or reality. Here is an example. The past 3 phones I have pre-ordered from the Samsung website arrived 3-4 days before they were available in stores even though the date said the day the stores got them. I am in the U.S. and mine says the same thing. Feb 17th. But after logging on to the FedEx website it already shows that Fedex has been notified by the shipping manager and the expected delivery date is Monday Feb 13th. So don't pay any attention to Samsung's Guesstimate BS Estimates. Logon to the Carrier in your country if they have a website and look for any info there. That is going to be way more accurate than anything Sammy is telling you.
    3
    Just got the last dpd tracking email! It can only be the phone now. Ordered on the 3rd