UMI Super 3G instead of 4G

[zbysogi]

Hi,

did anyone using Umi Super have any problems with using 4G at 800MHz? Im on giffgaff and even though Umi Super is supposed to work at 4G under 800MHz (thats what the specification states) i cant manage to make it work. I have perfect 4G coverage, 4G sim, 4G tariff, even gave my sim to a friend with S7 edge and it worked on his phone. Maybe new update will fix that? I tried with different sim from different operator (LYCA) and it works but 4G in LYCA is at 2100MHz so I didnt really check the 800. I tried everything and still nothing. Did anyone have similar problem?

 

[zbysogi]

I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments

 

[zbysogi]

It is a software bug and I think I sort it out after flashing the phone. For now I sorted out the problem using Networks app by Philipp Mangalov and switching network to LTE/GSM auto

 

[Indopilot]

Well it seems the data part of the UMI SUPER is not so super, is it? I face a similar problem but worse. The 4G band of 800 doesn't work(despite being advertized by UMI as supported) but luckily the band of 2100 works without any issues. The problem comes when I'm out of 2100 band coverage and phone must switch to 3G - then I lose all data connectivity completely. So basically whenever I'm out of 4G 2100 coverage(which is often) I am without any connectivity! Anyone facing the same? Solution?

 

[Rometheus]

Well it seems the data part of the UMI SUPER is not so super, is it? I face a similar problem but worse. The 4G band of 800 doesn't work(despite being advertized by UMI as supported) but luckily the band of 2100 works without any issues. The problem comes when I'm out of 2100 band coverage and phone must switch to 3G - then I lose all data connectivity completely. So basically whenever I'm out of 4G 2100 coverage(which is often) I am without any connectivity! Anyone facing the same? Solution?

I only have 3G and the phone shows that I have internet, but when I try to actually use the data it just says no connection on apps.

 

[sachak]

Hi,

did anyone using Umi Super have any problems with using 4G at 800MHz? Im on giffgaff and even though Umi Super is supposed to work at 4G under 800MHz (thats what the specification states) i cant manage to make it work. I have perfect 4G coverage, 4G sim, 4G tariff, even gave my sim to a friend with S7 edge and it worked on his phone. Maybe new update will fix that? I tried with different sim from different operator (LYCA) and it works but 4G in LYCA is at 2100MHz so I didnt really check the 800. I tried everything and still nothing. Did anyone have similar problem?

I don't have this issue at all. My UMi Super connects perfectly to my 4g network under 800MHz without an issue here in Uganda. You can install the MTK Engineering app from the play store and check the band compatibility on ur device and you can also set the mode using the same app under android settings.

You could also try updating to the latest OTA which is 20160810 or the one before it by downloading the files from forum post here and saving them to ur phone and updating manually if you don't have the current OTA

 

[zbysogi]

I don't have this issue at all. My UMi Super connects perfectly to my 4g network under 800MHz without an issue here in Uganda. You can install the MTK Engineering app from the play store and check the band compatibility on ur device and you can also set the mode using the same app under android settings.

You could also try updating to the latest OTA which is 20160810 or the one before it by downloading the files from forum post here and saving them to ur phone and updating manually if you don't have the current OTA

GravityBox is a perfect solution for this problem. You can set up an icon in notification bar allowing You to toggle between 2G/3G/4G

 

[_AI_]

I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments

same problem

 

[GuestK00243]

This is indeed a software issue, one I have come accross many times - using an app to toggle between the service types is the best workaround!
There are many apps that work to resolve this, some great ones have already been mentioned.

 

[liuva]

This is indeed a software issue, one I have come accross many times - using an app to toggle between the service types is the best workaround!
There are many apps that work to resolve this, some great ones have already been mentioned.

Could you tell me some app that resolve this?
Thanks

 

[SimurghXDA]

I've got a UMI Super and had this issue as well:

try this app:

Network by Philipp Mangelow
https://play.google.com/store/apps/details?id=de.mangelow.network

 

[Maz Jones]

4g Umi Super on Giff Gaff

You need Giff Gaff settings in access point name. If you try and use O2 4g it doesn't work even though Giff Gaff uses O2 network. Settings are really easy to input but MUST be Giff Gaff not O2.

I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments

 

[zbysogi]

There is a fix on rooted phones by using GravityBox and switching between 2G/3G/4G
Thread can be closed.

 

[Maz Jones]

4G on a Umi Super on GiffGaff.

There is a fix on rooted phones by using GravityBox and switching between 2G/3G/4G
Thread can be closed.

All that's needed is GiffGaff settings inputing manually. Very easy to do. O2 settings that the phone recognises when a GiffGaff sim is used WILL NOT WORK. The Network is O2 but the APN settings for GiffGaff are totally different.
All you guys that think you know what you're doing obviously don't.
No need to Root or use GravityBox or any other App.

 

[Creedo4Life]

All that's needed is GiffGaff settings inputing manually. Very easy to do. O2 settings that the phone recognises when a GiffGaff sim is used WILL NOT WORK. The Network is O2 but the APN settings for GiffGaff are totally different.
All you guys that think you know what you're doing obviously don't.
No need to Root or use GravityBox or any other App.

Well said. I just shake my head in despair when I see how totally clueless people try to be teachers and Internet gurus with very limited knowledge about the task at hand. These comments should come with warning stickers.

 

[Creedo4Life]

For those who want to be able to switch between 3G/4G and LTE only, use this nifty little APK that I've attached below. It will allow you to enter engineer mode without using the dial code.

 

[JULDU]

Hi

This is a bug implemented in Android 7.0.

I had the same.

1 Just force in your parameters 2G/3G networks
2 wait for network authentification (no more excalamtion mark)
3 go back to 4G

Every thing will be OK to next switch off or plane mode.

Rgds,

 

[bemo00]

LTE band 7 (2600) not working

I recently received my new Umi Super and updated to the last firmware V7.01_20170413, everything works fine except for the 4G. I live in an area where band 7 (2600) is available but the phone can't connect to it. Of course, my preferred network type is set to 4G/3G/2G (auto).
I read a lot about the issue on the internet but I can't find a solution.
I checked the BandMode on the phone by dialing *#*#3646633#*#*, band 7 is included and checked. However, when I tried to remove the other LTE bands and keep only band 7, I got a message explaining that the list can't be empty ("Failed. The band is changed from not null to null, it is illegal"), though the list was not completely empty because band 7 was still selected.
Also, I tried to change the radio band by dialing *#*#4636#*#*, but process com.android.phone stopped working when I pressed "select radio band", even after I cleared cache in phone and sim apps.

Can anyone tell me how to fix the problem and get connected to 4G.
BTW, Network by Philipp Mangelow is not available anymore. Switching between 3G/2G and 4G/3G/2G settings doesn't fix the issue. I tried the giffgaff settings, but the APN gets deleted as soon as I try to save it.

Thanks

 

[SimurghXDA]

I recently received my new Umi Super and updated to the last firmware V7.01_20170413, everything works fine except for the 4G. I live in an area where band 7 (2600) is available but the phone can't connect to it. Of course, my preferred network type is set to 4G/3G/2G (auto).
I read a lot about the issue on the internet but I can't find a solution.
I checked the BandMode on the phone by dialing *#*#3646633#*#*, band 7 is included and checked. However, when I tried to remove the other LTE bands and keep only band 7, I got a message explaining that the list can't be empty ("Failed. The band is changed from not null to null, it is illegal"), though the list was not completely empty because band 7 was still selected.
Also, I tried to change the radio band by dialing *#*#4636#*#*, but process com.android.phone stopped working when I pressed "select radio band", even after I cleared cache in phone and sim apps.

Can anyone tell me how to fix the problem and get connected to 4G.
BTW, Network by Philipp Mangelow is not available anymore. Switching between 3G/2G and 4G/3G/2G settings doesn't fix the issue. I tried the giffgaff settings, but the APN gets deleted as soon as I try to save it.

Thanks

You may try to force 3G and then try to force 4G

You may try to user another IMEI number from a UMI device with 2600 support (of course backup/write down the original one before just in case)

http://www.ucc.co.ug/data/imei/2

After the update to Nougat 7.x how long does it take to do a full recharge?
Do you still have fast charge feature (< 1 hour) or do you lost it like all users reported so far?

What about your GPS? Do you have a fast fix after cleaning history and is it reliable (not losing signal often?).

 

[bemo00]

You may try to force 3G and then try to force 4G

You may try to user another IMEI number from a UMI device with 2600 support (of course backup/write down the original one before just in case)

http://www.ucc.co.ug/data/imei/2

After the update to Nougat 7.x how long does it take to do a full recharge?
Do you still have fast charge feature (< 1 hour) or do you lost it like all users reported so far?

What about your GPS? Do you have a fast fix after cleaning history and is it reliable (not losing signal often?).

Is it safe to change the IMEI number? and where can I find another number for a UMI device?

GPS is working fine, it fixes pretty fast, but I'm not sure about interruption in the signal because I haven't used it enough yet