Unable to "Activate" Reactivation Lock

[sunster]

Hello,

So i'm trying to activate the reactivation lock via gear manager and every time i try, once i enter the Samsung account password, it eventually comes back with a popup as:
Reactivation lock failed. You can try again later by going to find my gear> Reactivation lock.
Samsung account info is verified and correct. Phone has been rebooted. Gear has been reset, rebooted and setup. Tried multiple times. I am using it with a non Samsung phone but i doubt that has anything to do with it. Am i the only one who's having the opposite problem of everyone else. Any search on the web just comes up with folks trying to disable it lol and i can't even activate it.

Any help would be appreciated.

 

[adfree]

No... you are not an Alien...

I can remember similar problems with Gear S2 and S3 users...
I can only not remember where I have read about it...
Nor solution... I mean the "allowed" way...

Maybe start at the beginning...
RL is ON or OFF in your device?
Btw... which Model name?
SM-R760 or SM-R765S or?

You can check this in ODIN Mode... look at Photo here:
https://forum.xda-developers.com/showpost.php?p=73607036&postcount=1

Best Regards

Edit 1.
Oh, I can see:

Gear S3 SM-R765T T-Mobile version (using in Canada)

So only Question if allready Tizen 3 Firmware or something else?
Maybe type *#1234# to compare if latest Firmware:

R765TUVU3CQL1/R765TTMB3CQL1/R765TUVU3CQL1

Edit 2.
IMHO RL is joke... Running Gag...

But after I saw this info with SM-R765T... used in Cannada...

Ehm.
SM-R765T is US T-Mobile device... IMHO

Maybe the joke is "country" lock... with your Samsung Account...
Sa.sung do funny things to prevent you can reach same destination from all countries in the world...

I mean MCC MNC crap...
Example...
Samsung prevent me to create US Account... because I am in Germany...

So your problem is IMHO not non Samsung fun Phone... Your Problem could be in Samsung Account crap Security...

Edit 4.
If you use Cannada SIM Card in Phone...
MCC and MNC is sent to Samsung... so they can see your are not in US country where SM-R765T is sold...

Similar crap why not everyone can use Samsun Pay... in all countries where Gear S2 or S3 is sold...

 

[sunster]

Wow i guess no one else has come across this issue. Interestingly i can't do any backups also. Manual button is grayed out and auto don't work. Wonder if it's related.

 

[adfree]

I am pretty sure you are not unique with your problem...
I can only not remember where I read about this """phenomenon""" with cripple RL...
Maybe here:
https://us.community.samsung.com/t5/Wearable-Tech/bd-p/wearabletech

Also no idea if Gear S2, S3 or maybe Gear Fit2...

Or maybe here on XDA...

As talking about RL is soooo mystique "illigeal".... huhuhhhhuu...

I would simple remove RL...
But in your case it is not simple... as SM-R765T as it seems...

So not all incredients available or free available...

Best Regards

Edit 1.
Search in this Us forum for:

reactivation lock

Then you can find "similar" RL crap:
https://us.community.samsung.com/t5...ivation-lock/m-p/257394/highlight/true#M21271

https://us.community.samsung.com/t5...k-and-do-any/m-p/285880/highlight/true#M23534
Harhar... okidoki... This could be you...

Again request...
You are able to check Odin screen... if RL is really OFF... and Warranty Void is still:
0 (0x0000)

Example:
https://forum.xda-developers.com/showpost.php?p=73607036&postcount=1

Are all infos Official or Custom?

Maybe something is wrong... but I have NO Crystal Ball to look or smell your device config...

 

[adfree]

Maybe you have old Samsung Phone or "Samsung Test Phone" in your family... or maybe friends can help you out...

If you really really "need" RL...

You could try by "elemination round"...

But I am pretty sure... it is your country mix related problem...
http://www.mcc-mnc.com/

Your Gear have MCC MNC for US... + CSC...
Your Phone is with Canada SIM imho... so MCC MNC for Canada
Your Samsung Account is locked for Canada SIM... MCC MNC...

So IMHO this is Security """""""""""""""""""""""""""""feature"""""""""""""""""""""""""" from Samsung...


I have no idea... if buggy ehm ugly ehm Samsung Gear Software do there own funny things...
As there are several funny Versions... with Plug in... blabla...

My first days with my SM-R732... I have used BETA Gear Manager Software on my Tizen SM-Z130H...
So I am pretty sure Gear APK and corresponding additional cr.p checks only RL...

This is not really good secured feature... it creates only funny sideeffects...

Samsung Account require also different Account apps... on Gear and Phone...

And we have on Tizen Z-series enough examples where they creates country specific problems... and fixed them only via Firmware update(s)...

So RL have many many co-working system apps on both... Phone + Gear...

Without trying second Phone... best try with Samsung brand...
It will be hard... hard adventure to find solution...

Good Luck.

Or you will wait for samsung help.
https://us.community.samsung.com/t5...quot-reactivation-lock-and-do-any/td-p/285880

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Reply  

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Best Regards

 

[Maksim_14122009]

Bypass reactivation lock

Hi
I have found a solution for problem with activation lock. I have instruction woith pictures but in Russian(((
I can translate it to you but for a little money

 

[Kiwironic]

Another easy solution can be found here:

[Guide] Unlock FRP / Deactivate Reactivation lock, Root and recovery for Samsung

 

[Duumon]

Same problem- can't activate reactivation lock. Pixel 2 android 9 and sm-r765a R765AUCU2CRH1. And can't make a backup in wear, can't download app from the watch. Hard reset didn't helped. Site account.samsung.com no agreement offered to confirm. No RL in download mode

 

[adfree]

@Duumon

No idea if this is limitation if no Samsung Phone with Samsung App is used...

The other idea I have is to check, if Warranty Void is still untouched... this Knox crap...
In Odin Mode... as example look at this Photo:
https://forum.xda-developers.com/showpost.php?p=73607036&postcount=1

Perfect untouched is:

WARRANTY VOID : 0 (0x0000)

Only idea... and easy to check.

Best Regards

 

[Duumon]

Perfect untouched is:

WARRANTY VOID : 0 (0x0000)

I have just like that

 

[pipaeja]

Same problem- can't activate reactivation lock. Pixel 2 android 9 and sm-r765a R765AUCU2CRH1. And can't make a backup in wear, can't download app from the watch. Hard reset didn't helped. Site account.samsung.com no agreement offered to confirm. No RL in download mode

Hi, did ypu solve the problem??? I'm having exactly the same problem, in a SM-R765A. Can't download apps from watch and can't activate RL.

---------- Post added at 03:31 PM ---------- Previous post was at 03:04 PM ----------

Hi guys! I found a solution for Duumon problem, exactly the same problem that i had, as adfree said is a country issue with samsung accounts terms. So the only thing you have to do is to enter to samsung account, and before you log in change country, for example i'm in Argentina, i bought my gear s3 frontier on ebay USA, so i changed to USA and then log in, when you log in you will see new terms and conditions, accept and everything is solved, reactivation lock, installing apps from watch, etc.
Hope it works, it worked for me.

 

[glenner05]

Hi, did ypu solve the problem??? I'm having exactly the same problem, in a SM-R765A. Can't download apps from watch and can't activate RL.

---------- Post added at 03:31 PM ---------- Previous post was at 03:04 PM ----------

Hi guys! I found a solution for Duumon problem, exactly the same problem that i had, as adfree said is a country issue with samsung accounts terms. So the only thing you have to do is to enter to samsung account, and before you log in change country, for example i'm in Argentina, i bought my gear s3 frontier on ebay USA, so i changed to USA and then log in, when you log in you will see new terms and conditions, accept and everything is solved, reactivation lock, installing apps from watch, etc.
Hope it works, it worked for me.

Hi, can you give more details about this procedure please? I'm having the same problem with reactivation lock, not able to make backups but more important I cannot remote connect my watch to the smartphone.
Changing the country, what do you mean? In the samsung account or on the smartphone itself? And after that, should I factory reset the smartwatch? Or is it just solved then...getting desperate, already send the watch for repairs for this issue but it seems a security problem like I always thought...

 

[pipaeja]

Hi, can you give more details about this procedure please? I'm having the same problem with reactivation lock, not able to make backups but more important I cannot remote connect my watch to the smartphone.
Changing the country, what do you mean? In the samsung account or on the smartphone itself? And after that, should I factory reset the smartwatch? Or is it just solved then...getting desperate, already send the watch for repairs for this issue but it seems a security problem like I always thought...

I solved similar problem...I don't know where are you from, but in my case i logged in to my samsung account in my samsung galaxy S8 and my laptop, then accept terms and conditions, and nothing happened. One day i tried to change the country flag to log in to my samsung account (below right corner), select the USA, logged in with same password and user, new terms and conditions show up, accept and every issue was soleved.
Also try to log in to findmymobile.samsung.com, also another terms and condition to accept, accept and check if you solve the problem.
Hope it helps!

 

[glenner05]

I solved similar problem...I don't know where are you from, but in my case i logged in to my samsung account in my samsung galaxy S8 and my laptop, then accept terms and conditions, and nothing happened. One day i tried to change the country flag to log in to my samsung account (below right corner), select the USA, logged in with same password and user, new terms and conditions show up, accept and every issue was soleved.
Also try to log in to findmymobile.samsung.com, also another terms and condition to accept, accept and check if you solve the problem.
Hope it helps!

Thanks, it worked after all... I always thought my watch was German, came from Amazon.de so i changed the country in Germany before logging in but didn't work.... turned out it is polish. Changed country to Poland and, agreed with terms and bingo! All my problems solved!

 

[pipaeja]

Thanks, it worked after all... I always thought my watch was German, came from Amazon.de so i changed the country in Germany before logging in but didn't work.... turned out it is polish. Changed country to Poland and, agreed with terms and bingo! All my problems solved!

Excellent dude!