Unable to Backup Messages: Backup corrupted, help required to transfer WhatsApp data to new phone

[Canny2010]

I have a 'Redmi Note 9 Pro max' phone. WhatsApp is fully functional, with a chat history of the last 5 years. I got a new Samsung S22 5g phone, and I want to move all my data to that phone. When I checked the WhatsApp chat backup, I saw that the last backup happened on February 7th to my Google Drive. I clicked 'Backup' button to manually take the backup. I got the error message 'Unable to back up messages' after 30 seconds. I tried rebooting the phone several times, changing networks, checking the permissions, etc., but I still got the same message. I verified the backup in my Google Drive, and I saw the backup happened last February 7. My database folder was empty since I cleared the msgstore.db files as part of saving storage space, which I used to do periodically since I know that WhatsApp will create daily local backups in that folder. I noticed that WhatsApp even stopped creating local backups daily, as it is supposed to.

After several attempts to create a new backup, I finally decided to restore the February 7 backup available in my Google Drive to my new phone. I added the Google Drive account to my new phone and installed WhatsApp there. Whatsapp correctly detected the backup in my Google account and began restoring the messages; however, at the end of the restore, it threw an error message saying "unable to restore your chats from this backup," and after that message, Whatsapp displayed a list of other Google accounts to check for other old backups, which I did not have. I skipped the restore and saw that it did not have any chat history. I immediately closed and uninstalled WhatsApp on the new phone, switched back to my old phone, verified the number again, and thankfully, I was able to keep WhatsApp on my old phone without losing any data.

Now all my applications have been migrated to my new phone, except WhatsApp. Ultimately, I see that the existing available backup is corrupted, and I don't have any other local backup files either. I took a copy of the msgstore.db.crypt14 file from the new phone while the restore happened from Google Drive. Keeping in mind that my WhatsApp is fully functional on my old phone, I would like to get help with any of the below solutions to migrate my WhatsApp data.

1. Fix the 'unable to backup messages' issue for creating a new backup to Google Drive or at least a local backup. As mentioned, WhatsApp stopped creating local offline backups.
2. Recover any of the recent msgstore.db.crypt14 files that I deleted to create free space.
3. Fix the corrupted crypt14 file, which I have taken a copy of.
4. Other than the built-in backup and restore method, is there another way to migrate WhatsApp?

 

[TheLostOne]

Same problem here!

I tried a lot of things and eventually I was successful to some degree.

Whatsapp restore from local backup : Working method April 2022

Hello everyone, This troubleshooting guide is related to the situation where you have a backed up .crypt14 fle (data base file) for Whatsapp and are unable to restore the local backup for Whatsapp using the .crypt14 file and you have no back up...

forum.xda-developers.com

These steps worked for me to force upload a .crypt14 backup file to Google Drive. I was able to restore the messages. I had to kill Whatsapp though because the restore process got stuck.
But the messages seem to be all back.
Another problem appeared though. I am unable to create new Backups due to an error.

I am now using Fouad Whatsapp Mod because it has its own backup and restore function which works.

My phone is not rooted so I extracted the Whatsapp key and unencrypted database with WhatsApp Key/Database Extractor.
I have installed the Android Emulator Nox Player, activated Root und installed the Foud Mod. I was able to replace the msgstore.db in /data/data/com.whatsapp/databases/ with my unencrypted backup as descirbed here.
Then I was able to backup everything and copy the backup back to my phone and restore it there whith the Fouad Whatsapp Mod
The backup is located unter Documents/FMBackups/com.whasapp.zip

Thanks also to this post which helped me a lot.

I hope you'll be succesful, too!

 

[dcsilva]

Same problem here!

I tried a lot of things and eventually I was successful to some degree.

Whatsapp restore from local backup : Working method April 2022

Hello everyone, This troubleshooting guide is related to the situation where you have a backed up .crypt14 fle (data base file) for Whatsapp and are unable to restore the local backup for Whatsapp using the .crypt14 file and you have no back up...

forum.xda-developers.com

These steps worked for me to force upload a .crypt14 backup file to Google Drive. I was able to restore the messages. I had to kill Whatsapp though because the restore process got stuck.
But the messages seem to be all back.
Another problem appeared though. I am unable to create new Backups due to an error.

I am now using Fouad Whatsapp Mod because it has its own backup and restore function which works.

My phone is not rooted so I extracted the Whatsapp key and unencrypted database with WhatsApp Key/Database Extractor.
I have installed the Android Emulator Nox Player, activated Root und installed the Foud Mod. I was able to replace the msgstore.db in /data/data/com.whatsapp/databases/ with my unencrypted backup as descirbed here.
Then I was able to backup everything and copy the backup back to my phone and restore it there whith the Fouad Whatsapp Mod
The backup is located unter Documents/FMBackups/com.whasapp.zip

Thanks also to this post which helped me a lot.

I hope you'll be succesful, too!

Hi.
I also have the same problem, and i was hoping you or someone else could help me. Whatsapp got stuck on restoring the backup, so i had to kill it mid restore. The messages are back but now it can't create another backup.

My question is: how do I transfer my messages to Fouad Whatsapp Mod if I can't back them up? Both local and gDrive backups fail. It seems like it doesn't even create the .crypt14 file. Any tips? Thanks in advance

 

[TheLostOne]

Hi,
I would suggest that you backup your messages with WhatsApp Key/Database Extractor. You can additionally copy your whole Whatsapp folder to your computer to have also a backup of your media.

Here you have a tutorial on how to install Fouad Mod keeping your messages.

Good luck!

 

[HiJustin]

Hi @Canny2010,

Do you able to resolve the issue?

Im havin the same issue, already researched for few but still have no resolution.

thanks

Justin

 

[WoKoschekk]

Hi @Canny2010,

Do you able to resolve the issue?

Im havin the same issue, already researched for few but still have no resolution.

thanks

Justin

Just to be clear: You can't upload a backup on Google Drive?

 

[HiJustin]

Just to be clear: You can't upload a backup on Google Drive?

Keep showing 'unable to backup messages' issue for creating a new backup to Google Drive or local backup. WhatsApp stopped creating local offline backups, no files in folder databases.

Thanks

 

[WoKoschekk]

Keep showing 'unable to backup messages' issue for creating a new backup to Google Drive or local backup. WhatsApp stopped creating local offline backups, no files in folder databases.

Thanks

Which version is installed?

 

[HiJustin]

latest 2.23.7.80

 

[WoKoschekk]

That's also my installed version but I haven't any problems with it. My suggestions:
- try a higher version or beta

You searched for whatsapp - APKMirror

You searched for whatsapp - APKMirror Free and safe Android APK downloads

www.apkmirror.com

- rename the Whatsapp folder in your internal storage (/internal storage/Android/media/com.whatsapp/WhatsApp/) to force the app to create a new one (maybe there is sth messed up with the path/permissions?)
- in case there is still a valid backup on Drive I would also try an older version (s. apkmirror.com)

 

[HiJustin]

- rename the Whatsapp folder in your internal storage (/internal storage/Android/media/com.whatsapp/WhatsApp/) to force the app to create a new one (maybe there is sth messed up with the path/permissions?)

> above approach would caused me lost all the data?

 

[WoKoschekk]

- rename the Whatsapp folder in your internal storage (/internal storage/Android/media/com.whatsapp/WhatsApp/) to force the app to create a new one (maybe there is sth messed up with the path/permissions?)

> above approach would caused me lost all the data?

You should rename it and not delete it. The folder is still there but WhatsApp won't find it. If it works just copy the files from the old to the new created folder.

 

[HiJustin]

Tried, same. Any tools can recommend? Pay version also OK.

 

[gio999999]

I have the same problem. did you find a solution? Thank you

ps: without using root