Unable to connect via USB to computer?

darkcompgeek

Member
Jan 1, 2011
11
0
0
Okay, so I'm trying to plug my Verizon Note 3 into my laptop in order to transfer some photos and videos. However, there's no "USB Connected" notification that shows up on the phone, and the computer only recognizes "Samsung Android," and the drivers for it fail to install. The phone DOES charge, though.

My phone is rooted, so I unrooted by reinstalling the NC4 kitkat build via Odin. This didn't change anything. I've looked everywhere, and people keep saying "Go to storage settings and set to MTP only," but I don't see that setting...anywhere.

Since I rooted my phone, I have all the Samsung USB drivers, and I even have Kies installed. Turning off USB Debugging does nothing.

Is there any way to fix this?
 

laserbiz

Senior Member
Mar 23, 2011
200
25
0
I had the same problem with no solution, i ended up uninstalling Towel Root and then doing a factory restore to get back the USB connection capability on my phone.
 

rebdogg

Member
Mar 25, 2011
45
3
0
boston
Okay, so I'm trying to plug my Verizon Note 3 into my laptop in order to transfer some photos and videos. However, there's no "USB Connected" notification that shows up on the phone, and the computer only recognizes "Samsung Android," and the drivers for it fail to install. The phone DOES charge, though.

My phone is rooted, so I unrooted by reinstalling the NC4 kitkat build via Odin. This didn't change anything. I've looked everywhere, and people keep saying "Go to storage settings and set to MTP only," but I don't see that setting...anywhere.

Since I rooted my phone, I have all the Samsung USB drivers, and I even have Kies installed. Turning off USB Debugging does nothing.

Is there any way to fix this?
Did you get the latest drivers from the Samsung website? I only ask because when I went to install a rom for the first time Odin wouldn't recognize my phone in download mode but did while I was booted up normally. Come to find out the drivers I was using that was linked on the page where I got instructions how to root and rom were old. I went onto the Samsung website and downloaded the latest drivers and all was well. Give it a shot.
 

darkcompgeek

Member
Jan 1, 2011
11
0
0
Did you get the latest drivers from the Samsung website? I only ask because when I went to install a rom for the first time Odin wouldn't recognize my phone in download mode but did while I was booted up normally. Come to find out the drivers I was using that was linked on the page where I got instructions how to root and rom were old. I went onto the Samsung website and downloaded the latest drivers and all was well. Give it a shot.
Yeah, I've tried the USB drivers from Samsung's website. I also tried installing Kies. AFAIK, Kies automatically installs the latest drivers for Samsung devices, but when I plugged my phone into my computer, Kies wouldn't even recognize it. The new 4.4.4 update didn't fix the problem. Thanks for the suggestion though.
 

azteka88

Senior Member
Oct 18, 2012
55
2
0
same prob here, also my camera is not working :( did u fix the problem? i test 3 different usb cables whit no luck! heeeelp please!

---------- Post added at 01:56 PM ---------- Previous post was at 01:47 PM ----------

I had the same problem with no solution, i ended up uninstalling Towel Root and then doing a factory restore to get back the USB connection capability on my phone.
hello, did this work for you? also is your camera working? thanks! how did you unroot? my phone isnt working in download mode either no recognizing :(
 

laserbiz

Senior Member
Mar 23, 2011
200
25
0
same prob here, also my camera is not working :( did u fix the problem? i test 3 different usb cables whit no luck! heeeelp please!

---------- Post added at 01:56 PM ---------- Previous post was at 01:47 PM ----------



hello, did this work for you? also is your camera working? thanks! how did you unroot? my phone isnt working in download mode either no recognizing :(
yes this worked for me... no problems with my camera... works fine, even got updated to 4.4.4 by verizon