Question Unable to File Transfer from Windows to Phones Internal Storage?

[bupeapoop]

Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.

Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.

This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.

Any help would be much appreciated. Thank you.

 

[Lughnasadh]

Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.

Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.

This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.

Any help would be much appreciated. Thank you.

Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.

 

[tom1807]

Sometimes it helps enabling USB Debugging in the Developer options.

Cheers
Tom

 

[TNSMANI]

Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.

Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.

This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.

Any help would be much appreciated. Thank you.

Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.

Also in Developer Options, have you enabled the correct USB configuration?

 

[bupeapoop]

Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.

Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.

As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?

 

[bupeapoop]

Sometimes it helps enabling USB Debugging in the Developer options.

Cheers
Tom

USB Debugging is currently enabled and still no luck unfortunately.

 

[bupeapoop]

Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.

Also in Developer Options, have you enabled the correct USB configuration?

Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.

 

[TNSMANI]

Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.

I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.

Check with an Intel machine or one that has USB 2.0 ports.

 

[roshan2989]

are you using original cable type c cable? used to have that issue then I found out my current usb c (Xiaomi cable) is 5a,it will charge the device but very slow and wont show in device manager ..then i changed to 3a..the issue is solved..
and im using AMD Processor

 

[Lughnasadh]

Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.

As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?

Did you try an A to C cable? You can't downgrade USB ports.

 

[bupeapoop]

I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.

Check with an Intel machine or one that has USB 2.0 ports.

You could be onto something here. Like you've stated, my laptop is older than a couple of years old, and I've had ongoing issues with my Lenovo Laptop and it's USB ports for as long as I can remember. Do you think a BIOS update could possibly resolve this issue?

It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.

Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.

Thanks for the heads up though. This is good to know as it reaffirms my initial suspicion that it may be a USB related issue with regards to this laptop than anything to do with the phone itself.

 

[bupeapoop]

Did you try an A to C cable? You can't downgrade USB ports.

Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.

 

[Lughnasadh]

Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.

I don't know about that specific cable you linked. What I do know is that people seem to have more success with A to C cables in general. I'm using an Anker A to C cable, but I don't know what model it is.

 

[TNSMANI]

Do you think a BIOS update could possibly resolve this issue?

I don't think so. If my memory serves me right, people tried every possible solution without success at that time.

It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.

I remember reading that it was choosy in deciding which phones to work with and which phones not. In other words, it worked with some brands and did not work with others. I also remember it did not work with OnePlus.

Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.

You can try, you have nothing to lose.

 

[Nidstang]

Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.

Why not just plug the external drive directly into the phone? I do that all the time when moving .flac and .mp3 files around -- works fine.

(Though it might depend a bit on the file system the hard drive uses.)