Unable to Restore and Setup from a Google cloud backup

rootnooby

Senior Member
Apr 21, 2014
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Trying to setup my Mi A2 Lite. My android backup from my other phone is not listed as an option to restore. All backups are current on Google drive. The issue is that the option to select my current phone to restore to the Mi A2 Lite is not available during the initial setup process. I'm having the identical issue to a user who clearly described the problem in a Google drive support forum. No resolution noted from what I can tell. Has anyone run into issues trying to restore a backup but finding it is not listed as an option?

See the details in the attached link.
ZTE Axon 7 backup not showing up when trying to set up a different device.
https://productforums.google.com/forum/#!topicsearchin/drive/ZTE$20Axon$207$20backup$20not$20showing$20up$20when$20trying$20to$20set$20up$20a$20different$20device.