Unable to send SMS

ckupsco

Senior Member
Aug 10, 2010
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I am on Verizon and haven't had any issues in months but I started receiving this error earlier tonight. I can receive a message just fine. I have rebooted twice. Anyone else seeing anything? Stock unrooted with latest OTA. It happens with any SMS app.


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LibertyMonger

Senior Member
Mar 13, 2011
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Cincinnati
I am on Verizon and haven't had any issues in months but I started receiving this error earlier tonight. I can receive a message just fine. I have rebooted twice. Anyone else seeing anything? Stock unrooted with latest OTA. It happens with any SMS app.


Sent from my HTC U11 using Tapatalk
We have had a lot of issues on Verizon but have not heard much from enough people, especially from the ones running pure stock. We have been having a lost signal issue where we get a slash through our network bars after a reboot, mostly rooted users after flashing something. I am hoping your issue is just a bad SIM card. But there are known issues with Verizon on this phone, I been waiting for more stock users to report anything. I don't have much advice except I would stay stock if this is the worst of your issues and maybe try getting a new SIM. I had this issue on my HTC 10 and a new SIM fixed it. Good luck buddy.
 

jbooker82

New member
Oct 17, 2017
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I registered just so I could say that I too have this same problem. I did the update and now I cant send text messages. I still receive them though.
 

meadowscurse

Member
Jul 6, 2017
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I registered just so I could say that I too have this same problem. I did the update and now I cant send text messages. I still receive them though.
I've been pure stock since June 9th. Had quite a few little issues to work through to get SMS MMS data and calling to work throughout the first month or so after launch.

May I ask what your Network mode and APN settings are?

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ckupsco

Senior Member
Aug 10, 2010
141
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I am stock and have had no issues since that first update that fixed MMS. All settings are default . It worked early yesterday and then just stopped for no reason. This is the first time i have seen any errors, even before when there were issues, there were no errors. My network mode is GSM/WCDMA/LTE Auto, APN is vzwinternet with default settings.
 

LibertyMonger

Senior Member
Mar 13, 2011
6,280
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Cincinnati
I am stock and have had no issues since that first update that fixed MMS. All settings are default . It worked early yesterday and then just stopped for no reason. This is the first time i have seen any errors, even before when there were issues, there were no errors. My network mode is GSM/WCDMA/LTE Auto, APN is vzwinternet with default settings.
Please keep us updated on your experience as we don't have many stock users report here. If any other stock users have had issues or have not had issues we would like to hear from them as well. This Verizon issue has been a mess.
 

ckupsco

Senior Member
Aug 10, 2010
141
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Please keep us updated on your experience as we don't have many stock users report here. If any other stock users have had issues or have not had issues we would like to hear from them as well. This Verizon issue has been a mess.
Went to a store. Got a new SIM, still no luck. Going to reset next.

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jbooker82

New member
Oct 17, 2017
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I am all stock as well, and have the unlocked version on Verizon. I have had this phone since it was released with no issues. There was an update install that happened a few days ago and that is when all the problems seem to have happened.

I get that same error screen.

My network mode is GSM/WCDMA/LTE Auto, APN is vzwinternet as well.
 
Last edited:

ckupsco

Senior Member
Aug 10, 2010
141
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0
I am all stock as well, and have the unlocked version on Verizon. I have had this phone since it was released with no issues. There was an update install that happened a few days ago and that is when all the problems seem to have happened.

I get that same error screen.
Try a factory reset. It fixed it for me.

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jbooker82

New member
Oct 17, 2017
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Same here. Only LTE band 13 and middle of Nebraska. I have an hr commute to work through rural Nebraska and stay connected to LTE about 85% of the time according to the Open Signal app. The places I loose service is where my old original HTC One would drop down to 1X service. I have 4G LTE in places where my old phone would only have 3G, but the 4G isn't as strong of a signal as the 3G was. There is still enough to make a phone call though.
 
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LibertyMonger

Senior Member
Mar 13, 2011
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Cincinnati
Same here. Only LTE band 13 and middle of Nebraska. I have an hr commute to work through rural Nebraska and stay connected to LTE about 85% of the time according to the Open Signal app. The places I loose service is where my old original HTC One would drop down to 1X service. I have 4G LTE in places where my old phone would only have 3G, but the 4G isn't as strong of a signal as the 3G was. There is still enough to make a phone call though.
Yes only band 13. No issues but sometimes it can get slow in congested areas. I live outside of Charlotte and work in uptown.
Thanks a lot guy's, I was having a great experience with only band 13 on stock I had no complaints. But your input kinda confirms what I have suspected, it's probably best to stay on stock with this phone on Verizon. It is very finnicky with Verizon, Verizon does not play nice with unlocked phones outside of their network unless you are Google or Apple with an agreement with Verizon. I had to send mine in for warranty repair, I hope I get it fixed with Verizon signal working.
 

ricochet1490

New member
Oct 20, 2017
1
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I'm running pure stock and have had two major issues with this phone on vsw, 1st was about on October 3rd where after losing service in the plant I work in, service never came back unless I put in an att sim card or factory reset the phone. The factory reset worked then but took 2 days to get everything dialed back in.

Now I have this EXACT issue. I can receive sms, I can receive mms, I can send mms, but I cannot send sms.
are there some settings we can change inside the apn to make this work?
This issue again cropped up after losing service inside the plant and when I tried to go outside to get it back, this happens.
 

ckupsco

Senior Member
Aug 10, 2010
141
30
0
I'm running pure stock and have had two major issues with this phone on vsw, 1st was about on October 3rd where after losing service in the plant I work in, service never came back unless I put in an att sim card or factory reset the phone. The factory reset worked then but took 2 days to get everything dialed back in.

Now I have this EXACT issue. I can receive sms, I can receive mms, I can send mms, but I cannot send sms.
are there some settings we can change inside the apn to make this work?
This issue again cropped up after losing service inside the plant and when I tried to go outside to get it back, this happens.
Factory reset fixed it.

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