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Question Unable to unlock bootloader of motog60

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Xplo!t_A

Member
Jul 27, 2021
6
0
Moto G60
I am trying to unlock the bootloader of my device but it dosent work on the motorola website the steps to unlock bootloader are:
1) reboot to bootloader
2) connect your phone to pc
3) then in cmd type fasboot oem get_unlock_data

After this we should get a string that we have to copy and paste on the website but, every time i run the command in step 3 i get an error saying (bootloader) FAILED

I dont understand what am i doing wrong ? I have unlocked the oem from developer options too.

Please help!
 

sd_shadow

Recognized Contributor
Sep 21, 2011
18,206
2
8,752
South Dakota
goo.gl
Motorola Droid X
Moto X4
I am trying to unlock the bootloader of my device but it dosent work on the motorola website the steps to unlock bootloader are:
1) reboot to bootloader
2) connect your phone to pc
3) then in cmd type fasboot oem get_unlock_data

After this we should get a string that we have to copy and paste on the website but, every time i run the command in step 3 i get an error saying (bootloader) FAILED

I dont understand what am i doing wrong ? I have unlocked the oem from developer options too.

Please help!
Try a different usb port, cable and pc
These can all cause this error.
 

Xplo!t_A

Member
Jul 27, 2021
6
0
Moto G60
Here is the output of "fastboot get_var all" of my device if it helps.

C:\Users\awadh>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-hanoip_r
(bootloader) product: hanoip
(bootloader) board: hanoip
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: EUAPEM
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SKhynix H9HQ15AECMBDAR FV
(bootloader) ram: 6GB SKHYNIX LP4x DIE=16Gb M5-M8
(bootloader) cpu: SM7150 1.0
(bootloader) serialno: ZF6526V5GC
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 3B77226B
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 805306368
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 05-12-2021
(bootloader) sku: XT2135-2
(bootloader) carrier_sku: XT2135-2
(bootloader) battid: SB18D01687
(bootloader) battery-voltage: 3821
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: retin
(bootloader) ro.build.fingerprint[0]: motorola/ha
(bootloader) ro.build.fingerprint[1]: /RRI31.Q1-4
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) ro.build.version.qcom: LA.UM.9.1.r1-
(bootloader) version-baseband[0]: M7150_09.297.01
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 4.1
(bootloader) kernel.version[1]: roid-build) (clan
(bootloader) kernel.version[2]: droid NDK, GNU ld
(bootloader) kernel.version[3]: f) 2.27.0.2017031
(bootloader) kernel.version[4]: un 11 07:59:53 CD
(bootloader) git:xbl: MBM-3.0-hanoip_retail-e9068
(bootloader) git:xbl_config: MBM-3.0-hanoip_retai
(bootloader) git:aop: MBM-3.0-hanoip_retail-4bfd5
(bootloader) git:tz: MBM-3.0-hanoip_retail-994049
(bootloader) git:hyp: MBM-3.0-hanoip_retail-99404
(bootloader) git:devcfg: MBM-3.0-hanoip_retail-99
(bootloader) git:cmnlib: MBM-3.0-hanoip_retail-99
(bootloader) git:keymaster: MBM-3.0-hanoip_retail
(bootloader) git:storsec: MBM-3.0-hanoip_retail-9
(bootloader) git:prov: MBM-3.0-hanoip_retail-9940
(bootloader) git:abl: MBM-3.0-hanoip_retail-aea4f
(bootloader) git:qupfw: MBM-3.0-hanoip_retail-6ac
(bootloader) git:uefisecapp: MBM-3.0-hanoip_retai
(bootloader) frp-state: no protection (77)
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 3
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 6
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28D03162
(bootloader) primary-display: tm_ili7807s_fhd_vid
(bootloader) secondary-display:
all: listed above
finished. total time: 1.217s
 

sd_shadow

Recognized Contributor
Sep 21, 2011
18,206
2
8,752
South Dakota
goo.gl
Motorola Droid X
Moto X4
Here is the output of "fastboot get_var all" of my device if it helps.

C:\Users\awadh>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-hanoip_r
(bootloader) product: hanoip
(bootloader) board: hanoip
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: EUAPEM
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SKhynix H9HQ15AECMBDAR FV
(bootloader) ram: 6GB SKHYNIX LP4x DIE=16Gb M5-M8
(bootloader) cpu: SM7150 1.0
(bootloader) serialno: ZF6526V5GC
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 3B77226B
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 805306368
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 05-12-2021
(bootloader) sku: XT2135-2
(bootloader) carrier_sku: XT2135-2
(bootloader) battid: SB18D01687
(bootloader) battery-voltage: 3821
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: retin
(bootloader) ro.build.fingerprint[0]: motorola/ha
(bootloader) ro.build.fingerprint[1]: /RRI31.Q1-4
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) ro.build.version.qcom: LA.UM.9.1.r1-
(bootloader) version-baseband[0]: M7150_09.297.01
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 4.1
(bootloader) kernel.version[1]: roid-build) (clan
(bootloader) kernel.version[2]: droid NDK, GNU ld
(bootloader) kernel.version[3]: f) 2.27.0.2017031
(bootloader) kernel.version[4]: un 11 07:59:53 CD
(bootloader) git:xbl: MBM-3.0-hanoip_retail-e9068
(bootloader) git:xbl_config: MBM-3.0-hanoip_retai
(bootloader) git:aop: MBM-3.0-hanoip_retail-4bfd5
(bootloader) git:tz: MBM-3.0-hanoip_retail-994049
(bootloader) git:hyp: MBM-3.0-hanoip_retail-99404
(bootloader) git:devcfg: MBM-3.0-hanoip_retail-99
(bootloader) git:cmnlib: MBM-3.0-hanoip_retail-99
(bootloader) git:keymaster: MBM-3.0-hanoip_retail
(bootloader) git:storsec: MBM-3.0-hanoip_retail-9
(bootloader) git:prov: MBM-3.0-hanoip_retail-9940
(bootloader) git:abl: MBM-3.0-hanoip_retail-aea4f
(bootloader) git:qupfw: MBM-3.0-hanoip_retail-6ac
(bootloader) git:uefisecapp: MBM-3.0-hanoip_retai
(bootloader) frp-state: no protection (77)
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 3
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 6
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28D03162
(bootloader) primary-display: tm_ili7807s_fhd_vid
(bootloader) secondary-display:
all: listed above
finished. total time: 1.217s
CID should be good
Code:
(bootloader) cid: 0x0032
You're not using a VPN or something else that would alter your internet access?