underperforming email application on Evo

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baiatul

Senior Member
Jun 12, 2010
130
1
Coming from BlackBerry, I have gotten worried several times already with my new Evo.

In my former Blackberry, also with Sprint, you sent me an email and before three seconds (specially on my Hotmail account) I would feel my Blackberry vibrating already. It was blazing amazing.

On my Evo, I have my email set to sync every 5 minutes, which is the max allowed by the settings. It's set for 5 minutes peak and not peak, and the 7 days of the week.

Last night at 11:30pm I received an email sent at 7pm. The time stamp on the email was 7pm, the email was received at 11:30pm. I saw it because I manually synchronized, otherwise..... This would have never happened with the BlackBerry (who own their own email servers, which have no equal, now I see).

4 hours 30 minutes is not acceptable. This is the worst example, but not the only one. Some of them took 2 hours, some 10 minutes, and about 75% are on time.

The sync is not working every 5 minutes as it should. It's like it just dies out. I have a strong 3G signal, so signal is not the issue.

My phone is still virgin (stock).


Exactly the same is going on with the Weather widget, it wasn't sync-ing, but now the sync settings grayed out on me. I can't even change the settings. The weather application works for me only when I manually sync, yesterday morning it was raining and there was a huge shining sun on my screen, so it's not accu---rate. This noon I still had a full moon on my screen.

I wonder what's going on.
 

parousia15

Senior Member
Mar 4, 2010
144
6
Any change you use a gmail account? The gmail app sends a notification as soon as the e-mail is received, just like the blackberry. If not, perhaps you should forward your e-mails (from hotmail) to a gmail account and bypass the 5 minute syncing issue.

Also, if you're using a task killer, be sure you have your e-mails apps listed as "ignore" otherwise you might kill the syncing and automatic updating.
 

rdude

Senior Member
Oct 24, 2006
95
42
Seattle
twitter.com
To summarize:

- If you use Gmail use the Gmail app.
- If you use Exchange use the Exchange option in the Email app.
- If you use IMAP use K9 Mail.

All of the above options will give you push email that is pretty much instant.
 
To summarize:

- If you use Gmail use the Gmail app.
- If you use Exchange use the Exchange option in the Email app.
- If you use IMAP use K9 Mail.

All of the above options will give you push email that is pretty much instant.

email app in andorid has to be refined more, especially push and sync.
I do get into some issues at times, but with froyo , hopefully its going to be solved.
( so far the best sync option for email for me has been my jaibrokeb iphone . no flames please. i am not an apple fanboy and i have never used blackberry )
 

baiatul

Senior Member
Jun 12, 2010
130
1
Any change you use a gmail account? The gmail app sends a notification as soon as the e-mail is received, just like the blackberry. If not, perhaps you should forward your e-mails (from hotmail) to a gmail account and bypass the 5 minute syncing issue.

Also, if you're using a task killer, be sure you have your e-mails apps listed as "ignore" otherwise you might kill the syncing and automatic updating.

Hi, thanks. Yes, I have a gmail account but that''s the one I just created for the market application. I have had that Hotmail account for about 10 years or more... That one worked perfectly with BBerry. I installed K-9 Mail, which looks great but keeps logging error messages "server allows to log in only once every 15 minutes." I configured this to sync every minute, so I get 15 error messages before it works (syncs). At least the HTC stock mail doesn't have that problem.

I may need to switch to gmail..at least some of the email traffic. I have a task killer but it doesn't kill the mail application or any other system appl. Just flickr, Facebook, Amazon MP3...
 
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baiatul

Senior Member
Jun 12, 2010
130
1
To summarize:

- If you use Gmail use the Gmail app.
- If you use Exchange use the Exchange option in the Email app.
- If you use IMAP use K9 Mail.

All of the above options will give you push email that is pretty much instant.

Thanks. With Exchange you guys mean an enterprise MS Exchange server, correct? which I don't have access to.

That's what I miss the most of my BlackBerry, the speed to get emails. I made tests with iPhones, Androids, and even Blackberry's on ATT and this Sprint BlackBerry was the best. Not even 3 seconds most of the time, using Hotmail.
 

baiatul

Senior Member
Jun 12, 2010
130
1
It keeps happening with this HTC stock email application. I have 3 different sorts of email accounts setup on it, and it seems that only the one on the foreground works, the other 2 in the background are asleep. If I get an email in one of those sleeping mailboxes, I don't even get a notification, led, nor sound, or anything. I just received an email from 7AM at this time, 1123AM, and just because I checked because I was curious, otherwise.... That prompted me to write this. Just out of frustration. One of those email accounts in the background is a Google account, and it didn't work. I will have to split them into different email applications according to the type of account, as suggested above. I have a strong 3G signal. It has to be something in the implementation. The task killer just kills those flickr, Amazon, Facebook, that's about it. It doesn't kill any system files. Not even google talk.

I'll keep investigating.
 

baiatul

Senior Member
Jun 12, 2010
130
1
Update

In case somebody has the same problem, I am tracking down what's going on here.

Definitely, the problem is caused by one process the Task Killer....is killing...

I'm very surprised. The tasks that are being killed are mostly HTC programs that apparently shouldn't affect the performance of MAIL and WEATHER, but it does. Probably, this is also affecting the other issue I have, the setting of location services being permanently turned off.

Now, which application is it, that is obviously being used by MAIL and WEATHER?

Could it be FOOTPRINTS? Could it be HTC Facebook? Could it be AMAZON MUSIC STORE? Could it be SPRINT NAVIGATION? Or Qik?

Basically, those are the processes being killed.

The way I found out was killing the killer, and restarting all these applications. All of a sudden MAIL and WEATHER started working as expected. Mail refreshes every 5 minutes.

Maybe by killing one of those "dummy" programs above, also kills a thread of hidden processes being used by Weather and Mail.

Interesting.


(maybe somebody knows about this already here or in another forum).
 
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