• Introducing XDA Computing: Discussion zones for Hardware, Software, and more!    Check it out!

Question Understanding Notifications and Outer Display Orange Dot

Search This thread

canalrun

Member
Dec 17, 2010
11
2
On my Flip 3 the outer display orange dot does not show when I have a new phone call or text message notifications (when I open the phone badges show missed calls or messages). I do get the orange dot for missed Gmail mail and some other things.

Do I need to set some setting in order to enable the orange dot for missed calls or messages?

Thanks,
Barry.
 

canalrun

Member
Dec 17, 2010
11
2
Hi,

I did a test and everything working fine for me. Try checking the notification settings for you message and phone app. I guess the orange dot is only showing if notifications are turned on
Thanks. That's good to know.

On my phone notifications are turned on for both the default phone app and default messaging app.

For the default phone app, notifications appear to be turned on, but the slide switches are grayed out. I am not able to control those notifications by turning them off or on – the switch is to the right so they appear to be on, but the switch is gray not green.

For the default messaging app, the switch is to the right, it's green, and I can switch notifications off and on – they are currently on.

I have a feeling I might know why I'm not receiving that notification dot. I have that phone number forwarded to Google Voice. If I don't answer, Google Voice picks up and takes a message. Google Voice says something about also handling messages, although I don't know how that works. I receive messages on my phone. Once Google Voice told me I had a new message, but other times no. I don't remember seeing that orange dot when I receive a new message. I will have to test it some more.

Barry.
 
Phone app showing the same for me. I think these are the default settings.

Screenshot_20211106-091706_Settings.jpg

I tried to reproduce the behavior for the messages. Only way it does not show the orange dot is by turning off notifications at all or activating DND (without setting exception to show notification while DND mode).

Unfortunately Google voice is not available here, so I can't test it.

David
 

canalrun

Member
Dec 17, 2010
11
2
Phone app showing the same for me. I think these are the default settings.

View attachment 5450869

I tried to reproduce the behavior for the messages. Only way it does not show the orange dot is by turning off notifications at all or activating DND (without setting exception to show notification while DND mode).

Unfortunately Google voice is not available here, so I can't test it.

David

Thanks. That's how my phone app notifications look – buttons grayed out.

I will have to play with this some more.

Barry.
 

d0x360

Senior Member
Mar 11, 2009
84
8
Notifications on this phone are garbage. At least from the standpoint of knowing when you have one without manually turning the exterior screen on.

When you get a notification the exterior screen turns on for like a second and that's it.

They need options..like edge lighting or a simple blinking dot because unless you saw it turn on for that spit second then tough luck. If Someone sent you an important text or email and you didn't see the screen flash on then off you're out of luck.

It's ridiculous. It's lazy and I expect better from a company like Samsung...

I deeply regret buying this phone for just that reason alone..
 
Notifications on this phone are garbage. At least from the standpoint of knowing when you have one without manually turning the exterior screen on.

When you get a notification the exterior screen turns on for like a second and that's it.

They need options..like edge lighting or a simple blinking dot because unless you saw it turn on for that spit second then tough luck. If Someone sent you an important text or email and you didn't see the screen flash on then off you're out of luck.

It's ridiculous. It's lazy and I expect better from a company like Samsung...

I deeply regret buying this phone for just that reason alone..
I partially solved with vibration when i take the phone, if there is a notification not read the phone does a little vibration
 

d0x360

Senior Member
Mar 11, 2009
84
8
I partially solved with vibration when i take the phone, if there is a notification not read the phone does a little vibration

True but that's fundamentally the same as tapping the exterior screen twice to see if there's a notification dot.

Im hoping the developer of aodnotify @Jawomo can use the code in another thread (located here https://bit.ly/3n0VG5d) that allows you to do things with the exterior display like edge lighting or a blinking dot and plenty more but the first 2 would be helpful for notifications received when you weren't looking at the phone.

I just don't understand why Samsung limited the exterior screen options so much. It seems like such an obvious idea to be able to tweak notification settings for the exterior screen...but Samsung seems to always go half way on their software... Except for their extreme and broken battery saving methods. Like say you don't open your clock app for 3 days... Even if you have an alarm set for day 4 their over aggressive battery software will put the app to sleep and not allot it to run in the background..and your alarm won't go off on day 4. Even if you allow an app to run in the background and disable battery optimization for that app this still happens.

You can sort of disable it so it's less aggressive but looking at the settings you might not know 100% what it's actually doing and your average user probably won't change any of those settings.
 
  • Like
Reactions: mirkol78

doggydog2

Senior Member
Agree notification light is something extremely useful. Last time i 've had it on Mi 9 or Note 9 phone. Rest in piece! Only Xperia offers it nowadays.
Also think Z Flip notifications are great and bad at the same time. You have widgets, you can swipe notifications away, you can read long messages and people can see themselves on that screen. Now with AOD off, you have permanent charging notification which is wonderful. That exactly emulates a white (pulsing) notification light. But with AOD on, situation changes. Charging status is suddenly impossible to read. Oh, the microscopic battery icon, not again. Notifications pop up for a quick period of time. Orange dot sometimes disappears. There should be app icons instead like on normal AOD!
 

d0x360

Senior Member
Mar 11, 2009
84
8
Agree notification light is something extremely useful. Last time i 've had it on Mi 9 or Note 9 phone. Rest in piece! Only Xperia offers it nowadays.
Also think Z Flip notifications are great and bad at the same time. You have widgets, you can swipe notifications away, you can read long messages and people can see themselves on that screen. Now with AOD off, you have permanent charging notification which is wonderful. That exactly emulates a white (pulsing) notification light. But with AOD on, situation changes. Charging status is suddenly impossible to read. Oh, the microscopic battery icon, not again. Notifications pop up for a quick period of time. Orange dot sometimes disappears. There should be app icons instead like on normal AOD!

The only widget I find useful is the timer. Swiping notifications away is fine but doesn't really help let me know I have some unless I actively go looking.

Having the charge screen on all the time doesn't appeal to me either, if I want to see it I'll just tap the screen. Ive never liked things staying on all the time, not even the clock but I know plenty of people do so I understand why it's an option.

The orange dot is pretty useless. It disappears if you turn the exterior screen on even if it's just to see the time and you don't touch anything else.

That's why I wish someone would make edge lighting for the exterior screen. The code needed to make it work has been posted but who knows if someone will do it.

Like I said I use aodnotify to basically keep the exterior screen turned on for 2 min when I get any kind of notification. That way I can look over and know. I always have my phone on vibrate and vibration on Samsung phones is so weak. On ever phone I've owned that wasn't Samsung I could hear the vibration from across the room but with the note 9, 10+ and this I can't hear it vibrate when it's a couple feet away.

Samsung... Always going half way when it comes to their software. No idea how they became number 1.
 

doggydog2

Senior Member
Samsung... Always going half way when it comes to their software. No idea how they became number 1.
to be fair, no other brand is close to Samsung software like I moaned here. Several times i returned the phone like Sony, Alcatel because of dead blank OS. Quit OnePlus because of that too. Xiaomi has just a overmodified bloatware and spyware. There's no brand that can compete with Samsung regarding software.
Also it's Samsung that can notify you in a brutal way -- do the edge effect, blink with flash, repeat notifications until you notice.. This creates an explosive cocktail of effects you can't miss. I'd just prolong the notification time, it's really short. But it's the same with other brands!
Avoided 3rd party notif light apps, as they burn battery quick. But i tried aodnotify as it promises something different. It's highly configurable but can't modify the small screen. I have the phone closed 99% of time so it's useless for me:( But thanks for the tip, i will use in next time, if i ever will have a classic phone.
 

d0x360

Senior Member
Mar 11, 2009
84
8
to be fair, no other brand is close to Samsung software like I moaned here. Several times i returned the phone like Sony, Alcatel because of dead blank OS. Quit OnePlus because of that too. Xiaomi has just a overmodified bloatware and spyware. There's no brand that can compete with Samsung regarding software.
Also it's Samsung that can notify you in a brutal way -- do the edge effect, blink with flash, repeat notifications until you notice.. This creates an explosive cocktail of effects you can't miss. I'd just prolong the notification time, it's really short. But it's the same with other brands!
Avoided 3rd party notif light apps, as they burn battery quick. But i tried aodnotify as it promises something different. It's highly configurable but can't modify the small screen. I have the phone closed 99% of time so it's useless for me:( But thanks for the tip, i will use in next time, if i ever will have a classic phone.

Wait... First off there is no edge lighting on this phone. It's irrelevant if there is on other Samsung phones especially since you can get better edge lighting via aodnotify and it doesn't use much battery at all. Ive used it for years and it's very efficient. In fact I've used plenty of notification apps like one on the original Pixel to give me a blinking LED style notification light that changed color based on app and it barely used any battery either. Plus you can get edge lighting on any phone by using an app. Samsung's own edge lighting is horrible. It lacks granularity in it's settings and features. aodnotify fixes all of that as do tons of other notification apps but aod is the best for edge lighting and the z Flip3.

aodnotify does work with the z Flip3. First if the phone is open (screen on or off) it will provide edge lighting or other effects like fake LED, camera hole light etc. If the phone is closed aodnotify will let you make it so the exterior screen can be set to stay on as long as you want when you get a notification. So it is useful for the z Flip3. I don't know how you missed the settings for always on display but mines set to always off unless a notification is received. Then it's enabled, screen set to stay on for 2 min unless the notification is cleared. Very helpful, especially since Samsung basically has no notification options.

As for Samsung software being good... I completely disagree. Also other companies default software is irrelevant, Samsung makes massive profits every year on phones. They should be able to make decent apps. The majority of them are rated 3 stars or less on the Galaxy store.

It's buggy, it lacks options and features and not only is there a massive amount of bloat, some of it is basically spyware sending everything you do to Samsung. Thankfully I can block that with Adguard.

Googles apps are superior in every way despite the fact that GAPPS is just supposed to be the basic frame work for what these kinda of apps should be. Samsung SHOULD have far superior apps with way more options and better UI's than GAPPS but they don't. Their dialer is super basic, so is contacts. Their messaging app doesn't support RCS and it's ugly. The calendar, calculator...all of it worse then GAPPS.

Then there's their ridiculous changes to battery management. Instead of using what's built into Android they made a custom solution that's beyond overly aggressive.

Let's say you work mon-fri every week but you take Friday off so on Wednesday or Thursday you open the clock app and shut off the alarm for Friday. When Monday comes your alarm won't go off because their battery software has put it to deep sleep even though you set it up so it can run in the background AND you disabled battery optimization for the app. It's ridiculous and actually breaks some apps. It can also cause delays in getting text messages and emails. It can even cause wifi calling to break mid call.

I could go on with tons of in depth issues but I think that's enough for now. I expect better from the #1 mobile phone company. Much better. I've given them 5 chances if you count the galaxy nexus which felt cheaply made but thankfully didn't run Samsung software...

So once a year goes by and the next pixel comes out there's a 99% chance I'll buy it and sell this z Flip3. The only way I wouldn't get a pixel is if Microsoft makes a duo 3 and actually tries or another company makes a really good phone that can also be rooted. Regardless of what I buy there's one thing I know for sure...it won't be made by Samsung
 
Last edited:

doggydog2

Senior Member
Regardless of what I buy there's one thing I know for sure...it won't be made by Samsung

I'm back in the Samsung camp because of the software. Been there since SPlus phone (as the era of HTC was ending) with some interruption. I've listed dozens of reasons in the linked post. You want more from this company while you're getting nothing from the others. Samsung is not in the business of Gapps, so it's not fair to mention it, and you shouldn't use such spyware anyway (then why you care about adguard?). I've used Google "phone apps" (caller, calendar, photos) and it was too simple. Who still gives you rich LOCAL music player, who still gives you LOCAL video player (other brands cancelled both). Gallery with post edit, map, s-pen zoom and gestures (Note) is good, no need google Photos. Who gives you best calendar app with nice UI, weather, home timezone, spen preview? I've seen anything comparable to that other than ver geeky apps on the market. Caller which plays recorded calls directly from UI? Lovely. Love the call popup settings that others don't gives you. Who gives you OneUI, 10x richer than other layouts while fast. Onehand mode, or even scroll the screen down basic function of OneUI. The one and only legendary Edge panel that can't be replicated (tried ALL clones). The best AOD, best edge lightning + flash + screen effects (for large screen). Best accessibility options in market period. Best functional camera. You can still say cheeeese to shoot and no other brands can do. You can recognize objects, scan documents or get assistance in shooting situations. And so much more. I'd rate Samsung software ******** while OnePlus ** Sony ** Xiaomi ** LG ** etc. Don't know about Google but i assume it's the same mediocrity (again i don't count their non-phone apps). And i'm heavily debloated, work without Samsung account and still profit from this ecosystem heavily.

Yes they kill apps https://dontkillmyapp.com/ but is perfectly manageable. All you do is choose few core apps and prioritize them, while the most garbage gets killed. This approach is very helpful for battery and OnePlus invented it (that's why they always had nice scores on gsmarena). I moaned first, but now i agree.

Pixel 6 is a horrid phone based on people, and now heavy (that's why i chose ZFlip), let's see next year.

Samsung just pushed AOD app update for ZFlips. I tested the orange dot and it works for all messages and calls. It even blinks. Again, no other firmwares i know incl AOSP offers longer notifications than this. It's always displayed shortly or not at all. Samsung of course has the most configurable AOD and notifications with color highlighting, color match app, bubbles, smart popups. Split app from task manager or Edge panel. It's insane. You can even prolong the AOD notification timeout in the settings or even the toast messages! Here we found the glitch. This setting simply needs to apply on cover screen too and problem solved. Let's wait for another update, i'm sure it will come. It's not like in other brands where phone software stays the same for years.

There's no edge effect on the cover screen (yet!), but that flash makes me jump out of bed. Expecting a major company to produce geeky nice apps like aodnotify is very unrealistic. It won't happen. BTW I still can't make aodnotify work with cover screen. I went through all the settings and it has zero impact there.

I just played with Bixby settings.. you can set action when folded, half folded, unfolded. Stay unlocked when driving. Hundreds of settings. Talking about Samsung not having enough functionality or settings.. oh no, that's so wrong. ZFlip 4 is in my preorder basket.
 

d0x360

Senior Member
Mar 11, 2009
84
8
I'm back in the Samsung camp because of the software. Been there since SPlus phone (as the era of HTC was ending) with some interruption. I've listed dozens of reasons in the linked post. You want more from this company while you're getting nothing from the others. Samsung is not in the business of Gapps, so it's not fair to mention it, and you shouldn't use such spyware anyway (then why you care about adguard?). I've used Google "phone apps" (caller, calendar, photos) and it was too simple. Who still gives you rich LOCAL music player, who still gives you LOCAL video player (other brands cancelled both). Gallery with post edit, map, s-pen zoom and gestures (Note) is good, no need google Photos. Who gives you best calendar app with nice UI, weather, home timezone, spen preview? I've seen anything comparable to that other than ver geeky apps on the market. Caller which plays recorded calls directly from UI? Lovely. Love the call popup settings that others don't gives you. Who gives you OneUI, 10x richer than other layouts while fast. Onehand mode, or even scroll the screen down basic function of OneUI. The one and only legendary Edge panel that can't be replicated (tried ALL clones). The best AOD, best edge lightning + flash + screen effects (for large screen). Best accessibility options in market period. Best functional camera. You can still say cheeeese to shoot and no other brands can do. You can recognize objects, scan documents or get assistance in shooting situations. And so much more. I'd rate Samsung software ******** while OnePlus ** Sony ** Xiaomi ** LG ** etc. Don't know about Google but i assume it's the same mediocrity (again i don't count their non-phone apps). And i'm heavily debloated, work without Samsung account and still profit from this ecosystem heavily.

Yes they kill apps https://dontkillmyapp.com/ but is perfectly manageable. All you do is choose few core apps and prioritize them, while the most garbage gets killed. This approach is very helpful for battery and OnePlus invented it (that's why they always had nice scores on gsmarena). I moaned first, but now i agree.

Pixel 6 is a horrid phone based on people, and now heavy (that's why i chose ZFlip), let's see next year.

Samsung just pushed AOD app update for ZFlips. I tested the orange dot and it works for all messages and calls. It even blinks. Again, no other firmwares i know incl AOSP offers longer notifications than this. It's always displayed shortly or not at all. Samsung of course has the most configurable AOD and notifications with color highlighting, color match app, bubbles, smart popups. Split app from task manager or Edge panel. It's insane. You can even prolong the AOD notification timeout in the settings or even the toast messages! Here we found the glitch. This setting simply needs to apply on cover screen too and problem solved. Let's wait for another update, i'm sure it will come. It's not like in other brands where phone software stays the same for years.

There's no edge effect on the cover screen (yet!), but that flash makes me jump out of bed. Expecting a major company to produce geeky nice apps like aodnotify is very unrealistic. It won't happen. BTW I still can't make aodnotify work with cover screen. I went through all the settings and it has zero impact there.

I just played with Bixby settings.. you can set action when folded, half folded, unfolded. Stay unlocked when driving. Hundreds of settings. Talking about Samsung not having enough functionality or settings.. oh no, that's so wrong. ZFlip 4 is in my preorder basket.

It's perfectly fair to compare Samsung's version of GAPPS to Google's.. messaging app vs messaging app. Calendar vs Calendar.

The spyware is a HIDDEN service always running in the background and I care about Adguard because it blocks ads, trackers and analytics in ALL apps and it works as a firewall. Go to adguard.com and look. The play store version is NOT Adguard, it's an extension for 2 browsers.

I got the latest update and no...the exterior screen does not have a blinking dot. When you get a notification the exterior screen turns on for a couple seconds and then shuts off. You can see the dot if you double tap the screen but that's not helpful. I want something to blink when I get a notification without me needing to touch the phone.

I'm glad you like Samsung's apps but I can get better versions of everything they offer. I can use Google apps for my dialer, contacts, messages, calendar, calculator and clock. I use Nova as my launcher because OneUI is too basic. I use Google now via Nova and Google assistant instead of Bixby. Bixby is god awful and once again google does it better.

Yeah you can change some settings for battery management but then you have NO battery management. Also the average person isn't going to know any of this so they will fall victim to apps not working and alarms not going off. That's poor design.

So I can say I think Samsung's software is terrible and you can like it.


I'm too tired to read the rest so I'll do it tomorrow.
 

doggydog2

Senior Member
It's perfectly fair to compare Samsung's version of GAPPS to Google's.. messaging app vs messaging app. Calendar vs Calendar.

The spyware is a HIDDEN service always running in the background and I care about Adguard because it blocks ads, trackers and analytics in ALL apps and it works as a firewall. Go to adguard.com and look. The play store version is NOT Adguard, it's an extension for 2 browsers.

I got the latest update and no...the exterior screen does not have a blinking dot. When you get a notification the exterior screen turns on for a couple seconds and then shuts off. You can see the dot if you double tap the screen but that's not helpful. I want something to blink when I get a notification without me needing to touch the phone.

I'm glad you like Samsung's apps but I can get better versions of everything they offer. I can use Google apps for my dialer, contacts, messages, calendar, calculator and clock. I use Nova as my launcher because OneUI is too basic. I use Google now via Nova and Google assistant instead of Bixby. Bixby is god awful and once again google does it better.

Yeah you can change some settings for battery management but then you have NO battery management. Also the average person isn't going to know any of this so they will fall victim to apps not working and alarms not going off. That's poor design.

So I can say I think Samsung's software is terrible and you can like it.


I'm too tired to read the rest so I'll do it tomorrow.
perhaps i imagine Gapps as Maps etc or the office apps. But let's say it's all Google apps. I've had Pixel ROMs which were based on Google apps you mentioned and didn't notice anything special. Just pure basic. Or forcing to online services. Samsung wins for privacy, i don't like to be tracked so i run those local media players w/o access to internet. I like DLNA, screen mirror stuff. There are no players on other mobiles nowadays and often with DLNA turned off (to force you social networks). Clock - better too, with repetitions until you wake the f*** up. With weather time zones. Calculator - better because it's in Edge panel, super productive. Who else has it? Debloated Bixby - BixbyVision suits me better and I removed Google spyware app completely. Most of it can work offline. Bixby Voice - i don't use such technology until it will be OFFLINE. Bixby routines - fantastic. SmartThings + Audio + Devices on notifpanel - didn't see anything like that before. I can control home devices or cameras from lockscreen! File manager - better, and it connects to web folders and samba (oh my god, thanks). I'm sure Google will give you a chance to connect... to GDrive $$ LOL. Camera better than Gcam as noted. GCam ports = placebo. Camera "AR" very rich and more private than a typical ad-infested apps on market. Samsung Kids - what? Absolutely incredible. And with home screen lock for parents. There's even a general "Pin lock" i again didn't see on the other brands. Samsung Keyboard - very strong even vs GBoard and other brands which provide... nothing. Screen recorder, audio recorder, animation, capture scrolling screen, capture rectangle then extract text - wow. Where are these functions on other brands? I have 5 flagships yearly and I don't recall none of it, maybe i have a short memory:) And Note series add even more. Smart Stay - great (other brands? hello? Sony has one - kudos!). Edge compass, ruler, torch - so useful. Quick measure - thanks, another adware from appstore spared. Dual messenger - multiple accounts of one chat app? OK! Finder app? don't get my started. There's no competition, forget Sezame. I've spend years searching for an alternative. Is it available from task manager? Yes. Can you drag a window from task manager to a popup or split screen? Yes, and you don't need a stupid tap like on Sony. From Edge panel too. Emergency app on 4 power clicks - thanks (3 clicks = always a mistake). Samsung flow - display Android screen on PC + notifications? Great, no need to pay. Samsung Notes - lengedary. Samsung Pass. Secure folder. Samsung Swich. Samsung Health. Smart View. Tons of notification panel's actionable icons. It just keeps giving. It's insane how much MORE you get with Samsung.

And launcher? Of course I use Nova or similar. But does it mean anyone else got a better one than OneUI? Who?:) I know: absolutely noone, so why mention it? I don't get the hate. That's the industry standard for vendor launchers - be basic, not to scare the public with overwhelming functionality.

-> Overall, I rate Samsung firmware as 5-10x better than closest competitor. It's a knock out win. This is why I left Xiaomi, OnePlus, Sony, LG and Google, and returned back to the best brand. I was tired of vanilla OS and hated the low investments they make to it. It actually make Samsung cheap.

Re dot - it's there nonstop until you review notifications and it's blinking after an event like missed call. Perhaps you don't have AOD on. Phones w/o notif.light won't provide permanent notification with AOD off it seems. So far the only perma message text displayed on screen i saw was on Garmin watches. 10 letters of most recent notification. Yeah i keep them because of this. I wish it came to mobile phones too. For aesthetic reasons, i don't think it will. Imagine stuffing clock, date, battery, app icon, sender name, text into one small screen. At this point, i just want to prolong the timeout. It's too short.
Re alarms - they're triggered every day. Maybe you're using Naptime to kill it. Kudos to OnePlus to be a rare brand which can turn on the phone to raise alarm. I thought this died with HTC or simple phone era.
 

d0x360

Senior Member
Mar 11, 2009
84
8
Samsung is worse than Google for privacy. They send more data to themselves than Google does.

Thankfully Adguard blocks all that crap.

As for GAPPS v Samsung... They are just as simple ok the Samsung side by with worse UI's. Plus I prefer simple.

If I want something good I'll just get it from the store.

This is definitely my last Samsung phone. I'll probably go with a pixel next but as long as it's hardware is good and it can be rooted then brand isnt as important.

Then I can use whatever rom I want. Back to battery...if you disable Samsung battery functions then you basically cut battery life in half. They seem to have disabled the built in battery saving functions from AOSP so when you shut that insanely aggressive management off...you get nothing.
 

erericic

New member
Dec 30, 2021
1
0
I would prefer if it worked like my older note used to work. I had ability to just have orange dot notification. Also I was able to set a different color for notifications that came from the "secure folder" apps.
 

Top Liked Posts

  • There are no posts matching your filters.
  • 2
    I miss the good old time swhen you just had a simple LED Notification light 😭 Maybe to simple 😂
    1
    I partially solved with vibration when i take the phone, if there is a notification not read the phone does a little vibration

    True but that's fundamentally the same as tapping the exterior screen twice to see if there's a notification dot.

    Im hoping the developer of aodnotify @Jawomo can use the code in another thread (located here https://bit.ly/3n0VG5d) that allows you to do things with the exterior display like edge lighting or a blinking dot and plenty more but the first 2 would be helpful for notifications received when you weren't looking at the phone.

    I just don't understand why Samsung limited the exterior screen options so much. It seems like such an obvious idea to be able to tweak notification settings for the exterior screen...but Samsung seems to always go half way on their software... Except for their extreme and broken battery saving methods. Like say you don't open your clock app for 3 days... Even if you have an alarm set for day 4 their over aggressive battery software will put the app to sleep and not allot it to run in the background..and your alarm won't go off on day 4. Even if you allow an app to run in the background and disable battery optimization for that app this still happens.

    You can sort of disable it so it's less aggressive but looking at the settings you might not know 100% what it's actually doing and your average user probably won't change any of those settings.