Unfortunately, S Health has stopped

Huachipato

Member
Feb 11, 2014
43
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0
Richardson
So I had this lovely pop up on my phone last night. The message was "Unfortunately, S Health has stopped" along with the "OK" button. The kicker was that after clearing it, it would pop back up after a few seconds. I cleared the cache to no avail. I rebooted to just have it pop back up after it fully loaded all the apps. Battery pull rendered the same results.

My phone is all stock - with no crazy updates or recent app downloads that I could point to as potentially causing the issue.

I did find one resolution - I thought I'd mention it here in case others find themselves in this situation. Between clearing the pop up message - work your way to the Settings->Applications->Application Manager. From there - scroll down to S Health and once selected you can turn it off.

Now - I kind of liked having the pedometer - so I was trying to get it up and running again without doing a factor reset. I found that clearing the app data, deleting cache and uninstalling the update did the trick. I had to do it 2 times with reboots after clearing out all the data before it ultimately came back without issues. I had to recreate my profile again and historical data seems to have been lost.

I'm not sure if there might have been a better way to do it - but just thought I'd mention this issue here.