Unlocking Bootloader - "Failed to get unlock data."

[LinearMotion]

Hey all,

I am trying to unlock my bootloader for my Motorola One 5g Ace using the instructions on Motoroala's website.

https://motorola-global-portal.custhelp.com/app/standalone%2Fbootloader%2Funlock-your-device-b

I am following all the instructions am getting the following error message "Failed to get unlock data." after running the terminal command "fastboot oem get_unlock_data". Is there anyway to solve this?

My phone data:

Model Number: XT2113-2

Hardware Version: pvt

Software Variant: t

Software Channel: T-Mobile

Quick Build Number QZKS30.Q4-40-95-4

I have done a fresh factory reset and both OEM unlocking and USB debugging are enabled.

 

[BTK19]

Hey all,

I am trying to unlock my bootloader for my Motorola One 5g Ace using the instructions on Motoroala's website.

https://motorola-global-portal.custhelp.com/app/standalone%2Fbootloader%2Funlock-your-device-b

I am following all the instructions am getting the following error message "Failed to get unlock data." after running the terminal command "fastboot oem get_unlock_data". Is there anyway to solve this?

My phone data:

Model Number: XT2113-2

Hardware Version: pvt

Software Variant: t

Software Channel: T-Mobile

Quick Build Number QZKS30.Q4-40-95-4

I have done a fresh factory reset and both OEM unlocking and USB debugging are enabled.

Have you enabled developer options and turned on allow bootloader to be unlocked and usb debugging in there

 

[BTK19]

Thread 'Rooting the Motorola one 5G ace' https://forum.xda-developers.com/t/rooting-the-motorola-one-5g-ace.4252313/ follow that guide it's for rooting but it has how to unlock the bootloader in there

 

[LinearMotion]

Yes I have allowed the bootloader to be unlocked by enabling OEM unlocking in the developer settings and I have also enabled usb debugging. I followed that guide and everything worked up until step 10: Run 'fastboot oem get_unlock_data' where I get the following:

c:\platform-tools>fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [ 0.008s]
Finished. Total time: 0.008s

 

[BTK19]

I don't know then maybe someone who use's windows can help you

 

[sd_shadow]

Yes I have allowed the bootloader to be unlocked by enabling OEM unlocking in the developer settings and I have also enabled usb debugging. I followed that guide and everything worked up until step 10: Run 'fastboot oem get_unlock_data' where I get the following:

c:\platform-tools>fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [ 0.008s]
Finished. Total time: 0.008s

Which cid does it have?

fastboot getvar cid

 

[LinearMotion]

Which cid does it have?

fastboot getvar cid

cid: 0x0000

 

[sd_shadow]

cid: 0x0000

It should be good
List of CIDs