Unlocking Bootloader - "Failed to get unlock data."

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LinearMotion

New member
Jan 22, 2022
3
0
Hey all,

I am trying to unlock my bootloader for my Motorola One 5g Ace using the instructions on Motoroala's website.


I am following all the instructions am getting the following error message "Failed to get unlock data." after running the terminal command "fastboot oem get_unlock_data". Is there anyway to solve this?

My phone data:

Model Number: XT2113-2

Hardware Version: pvt

Software Variant: t

Software Channel: T-Mobile

Quick Build Number QZKS30.Q4-40-95-4

I have done a fresh factory reset and both OEM unlocking and USB debugging are enabled.
 

BTK19

Senior Member
Hey all,

I am trying to unlock my bootloader for my Motorola One 5g Ace using the instructions on Motoroala's website.


I am following all the instructions am getting the following error message "Failed to get unlock data." after running the terminal command "fastboot oem get_unlock_data". Is there anyway to solve this?

My phone data:

Model Number: XT2113-2

Hardware Version: pvt

Software Variant: t

Software Channel: T-Mobile

Quick Build Number QZKS30.Q4-40-95-4

I have done a fresh factory reset and both OEM unlocking and USB debugging are enabled.
Have you enabled developer options and turned on allow bootloader to be unlocked and usb debugging in there
 

LinearMotion

New member
Jan 22, 2022
3
0
Yes I have allowed the bootloader to be unlocked by enabling OEM unlocking in the developer settings and I have also enabled usb debugging. I followed that guide and everything worked up until step 10: Run 'fastboot oem get_unlock_data' where I get the following:

c:\platform-tools>fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [ 0.008s]
Finished. Total time: 0.008s
 

sd_shadow

Recognized Contributor / XDA Welcome Team
Sep 21, 2011
18,645
2
9,284
South Dakota
goo.gl
Motorola Droid X
Amazon Fire
Yes I have allowed the bootloader to be unlocked by enabling OEM unlocking in the developer settings and I have also enabled usb debugging. I followed that guide and everything worked up until step 10: Run 'fastboot oem get_unlock_data' where I get the following:

c:\platform-tools>fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [ 0.008s]
Finished. Total time: 0.008s
Which cid does it have?
Code:
fastboot getvar cid
 

RETIEF

Senior Member
Sep 28, 2007
324
73
68
Moto G 5G
Some one sold you a phone that had a relocked bootloader. As far as I know, this cannot make fixed outside of a Motorola service center (if even then). The CID should not be 0.
 
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sd_shadow

Recognized Contributor / XDA Welcome Team
Sep 21, 2011
18,645
2
9,284
South Dakota
goo.gl
Motorola Droid X
Amazon Fire
Some one sold you a phone that had a relocked bootloader. As far as I know, this cannot make fixed outside of a Motorola service center (if even then). The CID should not be 0.
Screenshot 2022-10-01 112022.jpg


https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/3222809
 
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MrZaku086

Member
Apr 8, 2021
47
9
i have a moto g9 plus with (bootloader) cid: 0x0000 and the same error i cant get oem data
 

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