Question Unlocking device

[pl1992aw]

So after logging in to https://i.mi.com/?_locale=en, I only had my redmi note 7, so I deleted it, and did as you said, I went to Setting>Accounts & Sync. But the only options I found there was Auto-sync data, which was off so I turned it on, and Sync now, which I did. But even after that, my Poco X3 Pro still doesn't show up in https://i.mi.com/?_locale=en

Not quite sure how to deal with this issue though. It can be server side issues.

Turn off Find my device and then turn it on again with internet connected, may also try turn on GPS accurate location.
If this makes device show up, then should be fine.

If this does not work, maybe turn off Find my device function and try unlock this way.

I'm not very sure if the Xiaomi account need to have a mobile number tied to it in their website for that account to be able to unlock bootloader. In the past maybe it's not required, but policies may change.

If still not work, maybe log out both Xiaomi account on PC and phone, try create a new Xiaomi account with mobile phone number, then use that new account to login on both PC and phone.

You might need to request unlock bootloader again, so another 7 days to wait.

 

[Ti64CLi++]

Not quite sure how to deal with this issue though. It can be server side issues.

Turn off Find my device and then turn it on again with internet connected, may also try turn on GPS accurate location.
If this makes device show up, then should be fine.

If this does not work, maybe turn off Find my device function and try unlock this way.

If still not work, maybe log out both Xiaomi account on PC and phone, try create a new Xiaomi account with mobile phone number, then use that new account to login on both PC and phone.

You might need to request unlock bootloader again, so another 7 days to wait.

I'll that, thanks.
But it's weird, if I go on my phone in Xiaomi Cloud>Manage Cloud Data, then View items in the cloud, then I go to Settings, my Poco X3 Pro appears, which is the same as the link you gave me, but if I follow the link with my computer, I can't see my phone...

Do you think that doing a factory reset then trying again might help ?

 

[pl1992aw]

I'll that, thanks.
But it's weird, if I go on my phone in Xiaomi Cloud>Manage Cloud Data, then View items in the cloud, then I go to Settings, my Poco X3 Pro appears, which is the same as the link you gave me, but if I follow the link with my computer, I can't see my phone...

Server side issue. They might not have data synced themselves. They have bugs in their server, but you can't do something with their server, so you can only try what is at your side.

 

[Ti64CLi++]

Server side issue. They might not have data synced themselves. They have bugs in their server, but you can't do something with their server, so you can only try what is at your side.

I'll try making a new account, and see if it fixes the issue

 

[Ti64CLi++]

@pl1992aw yeah you're right, there seems to be a server side issue as I can't even create a new account, it won't send the confirmation email...

 

[pl1992aw]

@pl1992aw yeah you're right, there seems to be a server side issue as I can't even create a new account, it won't send the confirmation email...

You can try the Chinese unlock tool from here: http://miuirom.xiaomi.com/rom/u1106245679/5.5.224.55/miflash_unlock-5.5.224.55.zip

The unlock tool is in Chinese, but the button should be same or similar order and location. You can use your other phone and translate with Google Translate using camera to read it.

The assumption is that they might have a different server in China which may be working, and the unlock key or something important to decode may be universal, so since you had already requested to unlock bootloader, there's chance it can work with China server.

If it does not work, back to the state you are already at: wait and hope the Global server of Xiaomi will be working.

Another thing to try is late at night when most users around your time zone is inactive, so the Global server might not be heavily traffic loaded.

 

[Ti64CLi++]

You can try the Chinese unlock tool from here: http://miuirom.xiaomi.com/rom/u1106245679/5.5.224.55/miflash_unlock-5.5.224.55.zip

The unlock tool is in Chinese, but the button should be same or similar order and location. You can use your other phone and translate with Google Translate using camera to read it.

The assumption is that they might have a different server at China which may be working, and the unlock key or something important to decode may be universal, so since you had already requested to unlock bootloader, there's chance it can work with China server.

I'll try that thanks

 

[biojo]

did you wait 7 days, the xiami unlock tool never gave me a message, but the unofficial using official method gave me count down in hours untill it could work

 

[Ti64CLi++]

did you wait 7 days, the xiami unlock tool never gave me a message, but the unofficial using official method gave me count down in hours untill it could work

No I didn't but each time I unlocked a bootloader both the official tool and the unofficial one gave me a countdown in hours to wait. This time the error is different

 

[Ti64CLi++]

You can try the Chinese unlock tool from here: http://miuirom.xiaomi.com/rom/u1106245679/5.5.224.55/miflash_unlock-5.5.224.55.zip

The unlock tool is in Chinese, but the button should be same or similar order and location. You can use your other phone and translate with Google Translate using camera to read it.

The assumption is that they might have a different server in China which may be working, and the unlock key or something important to decode may be universal, so since you had already requested to unlock bootloader, there's chance it can work with China server.

If it does not work, back to the state you are already at: wait and hope the Global server of Xiaomi will be working.

Another thing to try is late at night when most users around your time zone is inactive, so the Global server might not be heavily traffic loaded.

So I tried with the Chinese unlock tool, but I got the same error
And in my country it's currently 10PM so it should be late enough
I don't know what to do, I hope waiting will solve the problem.
Perhaps if I try to contact Xiaomi directly they could help me, or at least confirm that it's server side

 

[biojo]

have you enabled everything in guide like phone tracking and both phone and software have same log on?

 

[Ti64CLi++]

have you enabled everything in guide like phone tracking and both phone and software have same log on?

Yes and I did it again like five or six time through this thread, so I don't think the problem comes from that.
I may try again tomorrow to be sure, by doing every step even the register account which will cost me 7 days to be sure.
But I'm still wondering if a factory reset could solve the issue...

 

[pl1992aw]

But I'm still wondering if a factory reset could solve the issue...

Maybe, try and error.

Each attempt has a chance, more than nothing.

 

[Ti64CLi++]

Maybe, try and error.

Each attempt has a chance, more than nothing.

Thanks a lot for all your help. I did a factory reset, then followed your tuto once again, and this time it worked, I got the message telling me to wait 168h !

I don't know if it's because Xiaomi repaired their global servers or if it is really the factory reset that fixed it, but anyway, it worked !!
Once again, thanks a lot for taking the time to help me through this too long topic

 

[pl1992aw]

Thanks a lot for all your help. I did a factory reset, then followed your tuto once again, and this time it worked, I got the message telling me to wait 168h !
View attachment 5374215
I don't know if it's because Xiaomi repaired their global servers or if it is really the factory reset that fixed it, but anyway, it worked !!
Once again, thanks a lot for taking the time to help me through this too long topic

Glad it is working now.

The reason is unknown, maybe some of your apps or something you did interfere the unlock process without your intention, like adblockers or VPN or something else.

Personally will suggest to try not to use the phone until after unlocked. You can power off it and wait. Any adjustment to the phone may have chance interfering the unlock process.

 

[Ti64CLi++]

Glad it is working now.

The reason is unknown, maybe some of your apps or something you did interfere the unlock process without your intention, like adblockers or VPN or something else.

Personally will suggest to try not to use the phone until after unlocked. You can power off it and wait. Any adjustment to the phone may have chance interfering the unlock process.

Thanks for the suggestion, since I still have my old phone, I may do as you said.
I'll be back in a week

 

[Rhaegar85]

Thanks a lot for all your help. I did a factory reset, then followed your tuto once again, and this time it worked, I got the message telling me to wait 168h !
View attachment 5374215
I don't know if it's because Xiaomi repaired their global servers or if it is really the factory reset that fixed it, but anyway, it worked !!
Once again, thanks a lot for taking the time to help me through this too long topic

Just make sure three things : Don't sign out of MI account on the phone.
Don't again go to the developer settings/OEM unlock option, that will reset the timer.
And most important don't use auto optimize option of the Security app. It considers developer option enabled as a threat to the device, so you click optimize and it disables the developer settings causing reset to the OEM unlock option as well. Do you think that's what happened the first time?

 

[Ti64CLi++]

Just make sure three things : Don't sign out of MI account on the phone.
Don't again go to the developer settings/OEM unlock option, that will reset the timer.
And most important don't use auto optimize option of the Security app. It considers developer option enabled as a threat to the device, so you click optimize and it disables the developer settings causing reset to the OEM unlock option as well. Do you think that's what happened the first time?

I'm pretty sure any of that didn't happened. I'm well aware of the timer being reset by disabling/reenabling oem unlock, so I'm always careful not to reset that.
I didn't do any weird manipulation that could have triggered this behaviour, that's why I didn't want to do the factory reset before.
Anyway, now it's solved, I'll be very careful

 

[Rhaegar85]

I'm pretty sure any of that didn't happened. I'm well aware of the timer being reset by disabling/reenabling oem unlock, so I'm always careful not to reset that.
I didn't do any weird manipulation that could have triggered this behaviour, that's why I didn't want to do the factory reset before.
Anyway, now it's solved, I'll be very careful

All good mate and just a heads up, keep a microSD or USBotg handy, just in case.

 

[Ti64CLi++]

All good mate and just a heads up, keep a microSD or USBotg handy, just in case.

Thanks for the heads up, I will ^^