Unsupported Audio Codec?

[thatpimp007]

Anyone having issues playing movies where there's no sound? Every time I open a movie that's on my SDCard, I get an error message saying "Unsupported Audio Codec." However, the video plays fine.

Not sure if it's a Note 3 issue or not but when I had the Galaxy S4, the movies played fine.

Any help would be appreciated. Thanks!

 

[Bladerunner1825us]

Anyone having issues playing movies where there's no sound? Every time I open a movie that's on my SDCard, I get an error message saying "Unsupported Audio Codec." However, the video plays fine.

Not sure if it's a Note 3 issue or not but when I had the Galaxy S4, the movies played fine.

Any help would be appreciated. Thanks!

Are you using the stock program to play it? Are you open to use a third party player? I found mx player to be the best one out there or ive heard vlc is good too

Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

 

[thatpimp007]

Stock. I've never had a problem with the stock player but worst case scenario I can give MX a try.

 

[TJCacher]

Definitely seems to be a difference from the stock video player on the Note 2. My pirated mkv files with dolby 5.1 tracks indicate "unsupported audio codec" on my new Note 3 but played fine on my Note 2.

Fortunately, the files can still be served to my Sammy TV from the Note 3 and my surround receiver still gets the Dolby bits to decode.

Guess I'll use a different player for playing them on-device.

Sent from my SAMSUNG-SM-N900A using Tapatalk 2

 

[Bladerunner1825us]

Definitely seems to be a difference from the stock video player on the Note 2. My pirated mkv files with dolby 5.1 tracks indicate "unsupported audio codec" on my new Note 3 but played fine on my Note 2.

Fortunately, the files can still be served to my Sammy TV from the Note 3 and my surround receiver still gets the Dolby bits to decode.

Guess I'll use a different player for playing them on-device.

Sent from my SAMSUNG-SM-N900A using Tapatalk 2

Could be related to new security features implemented on this

Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

 

[TJCacher]

Not really sure what security features you're referring to as I am just getting caught up on all this for the first time in about six months.

Do you have a link where I could learn more about the security features you referred to?

Sent from my SAMSUNG-SM-N900A using Tapatalk 2

 

[Bladerunner1825us]

Its all the new knox stuff which goes with the locked bootloader. There are a few threads here that talk about it.

Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

 

[Archon810]

Was shocked to find that audio in regular Divx and mkv files don't even play on the Note 3, while they played fine on the Note 2. That was one of the most important features for me, god damnit.

The reason most, if not all, aftermarket players suck is they have BT audio lag. Only the stock apps have ever worked flawlessly for me. The video app on the Note 2 was fantastic.

---------- Post added at 04:00 PM ---------- Previous post was at 03:44 PM ----------

Here's the problem:

Note 3: MP3, AAC/AAC+/eAAC+, WMA, AMR-NB/WB, FLAC, WAV, Vorbis
Note 2: MP3, AAC/AAC+/eAAC+, WMA, AMR-NB/WB, FLAC, WAV, MIDI, OGG, AC-3

See AC3 support in the Note 3? Neither do I. It's a very popular audio codec, and Samsung (or Qualcomm) decided we didn't need it. Even the Nexus 4 supports AC3. This is god damn infuriating.

---------- Post added at 04:25 PM ---------- Previous post was at 04:00 PM ----------

AT&T is even falsely advertising it with AC3 support: http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html.

 

[skyline23]

Same problem here. Very disappointed. Coming from the N2, and the Optimus G pro, both stock players played all my files with no issues.

The N3 player seems very stripped. I also have Mx player, but that does not support DLNA, which is very important to me.

 

[Archon810]

Same problem here. Very disappointed. Coming from the N2, and the Optimus G pro, both stock players played all my files with no issues.

The N3 player seems very stripped. I also have Mx player, but that does not support DLNA, which is very important to me.

Good point. Unfortunately, it doesn't seem like there are any updates about DLNA: https://groups.google.com/forum/#!s.../dlna/mx-videoplayer/3UJsfnRnoYU/3Iw7UUarkUsJ.

 

[skyline23]

Good point. Unfortunately, it doesn't seem like there are any updates about DLNA: https://groups.google.com/forum/#!s.../dlna/mx-videoplayer/3UJsfnRnoYU/3Iw7UUarkUsJ.

Thanks!

sucks that the onboard player is so stripped down compared to the N2.

 

[TJCacher]

I am also disappointed in the stock player's lack of support for ac3, but I've discovered it can still be used as a source server to play mkv files on my phone to my Samsung TV and surround sound receiver.

While the audio track cannot be rendered by the player on-device, the Dolby bits are correctly sent to and seen by the Samsung TV via the wireless connection to my phone and then passed to the receiver by the TV.

This was my primary use case for the player software on my N2, so I'm not as bummed by this loss as some others may be.

I feel sure that somewhere some Samsung engineer will read this post and add "Break Dolby pass-through" to the to-do list for the next N3 software update.

Sent from my SAMSUNG-SM-N900A using Tapatalk 2

 

[know50]

Work around for now...
Download mx player from play store. Open mx player and go to settings/ decoder and scroll to the bottom and download custom codec that is recommended. Use a file manager like root explorer and extract the custom codec. Then go back to mx player settings/ decoder scroll to the bottom and install the custom codec then set mx player to use s/w decoder (local) and s/w audio then start the movie over and there ya go. Took me a minute to figure out but at least I can watch my movies with sound again. Good luck

 

[Archon810]

Work around for now...
Download mx player from play store. Open mx player and go to settings/ decoder and scroll to the bottom and download custom codec that is recommended. Use a file manager like root explorer and extract the custom codec. Then go back to mx player settings/ decoder scroll to the bottom and install the custom codec then set mx player to use s/w decoder (local) and s/w audio then start the movie over and there ya go. Took me a minute to figure out but at least I can watch my movies with sound again. Good luck

I didn't need to do any such things with MX Player - just install the base app, switch it to either S/W or H/W+ mode, and it worked fine.

 

[know50]

I didn't need to do any such things with MX Player - just install the base app, switch it to either S/W or H/W+ mode, and it worked fine.

Cool. Yeah that was my first go at it and I just posted what worked for me

 

[Lizardwithhat]

I can confirm this is a Note 3 issue, downloaded some MKV videos and it said unsupported audio video, video plays fine same with MX player. Plays fine on my older HTC Sensation.

 

[kursk]

here's the solution

http://forum.xda-developers.com/galaxy-note-3/general/gn3-ac3-support-mod-pako777-t2867140

 

[mikep90]

here's the solution

http://forum.xda-developers.com/galaxy-note-3/general/gn3-ac3-support-mod-pako777-t2867140

How are you spose to do that.

 

[kursk]

How are you spose to do that.

With a root access and a file explore / editor such as fix

 

[mikep90]

With a root access and a file explore / editor such as fix

What you just copy those tags and that's it and put those files under libs