Has anyone had any luck getting Verizon to keep their grandfathered unlimited data plan with this phone? I'll be attempting a phone call later today.
Upgrading & Keeping Unlimited Data
- Thread starter pjd2011
- Start date
Viva Movil has the option to "keep your existing plans" AND they have a special going for $99
Yes. JLo's Viva Movil
Yes. JLo's Viva Movil
http://www.getviva.com/
Under HTC One it says new 2 year activation required in small gray words...sorry, its too good to be true
Another confirmation of new 2 year
http://www.droid-life.com/2013/08/2...tc-one-on-verizon-available-from-j-lo-for-99/
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Tried it, wouldn't work. Same with Verizon's main page.
I'll be calling them now. Looks like I'll be pulling the "I've been a customer since 1996" card.
I think if you go to best buy you will have better luck keeping your unlimited plan. I have heard of a lot of people having luck that way.
Sent from my SCH-I535 using Tapatalk 4
It LOOKS like you can order the phone month to month on Verizon's website and it will keep your unlimited data. It didn't try to change my plan when I went through checkout. I didn't finish it though since I'm not quite ready to buy. I'm very tempted to order through the website and pick up in store today, though.
if you have existing upgrades on a family plan that isn't the main line, you can upgrade one of the add on lines, and have the rep reactivate the original phone that was on it.
then you'll call customer service and have them activate your new phone on your main line.
that's how i just did it.
then you'll call customer service and have them activate your new phone on your main line.
that's how i just did it.
When I upgraded from my iphone to my DNA, I called in to do it (didn't go to the store) and actually ended up upgrading 20 days early with no fee and kept my unlimited. I'm sure it was a screw up on their end but I paid 200 to upgrade and still have my unlimited.
I tried every trick I know of and was unsuccessful in keeping my unlimited data
that 100% false. managed a BBY Mobile store for 6 years, they have even less control.
I was able to keep my grandfathered unlimited but I paid dearly for it,as in full retail price!! And it was worth evey penny
detachment haonvig
I paid full retail to keep my unlimited.. if you do the math it is actually cheaper than going with a 5GB data plan over the course of the full 2 years when you would be eligible to upgrade again.
I paid full retail to keep my unlimited.. if you do the math it is actually cheaper than going with a 5GB data plan over the course of the full 2 years when you would be eligible to upgrade again.
I ended up adding a line to my Family plan (both lines have unlimited data) and choosing the $30/2gb data package. Then I'll just put a dumb phone on the line, get rid of the 2gb data plan and pay the $10/month line fee for two years. Cheaper than paying full retail price.
I was successful in doing the Upgrade Shuffle.
Prereqs:
- At least two lines on a family plan.
- At least one line WITHOUT unlimited data.
- At least one line eligible for an upgrade (does not matter if it is the unlimited data line).
Process:
1) Log in to MyVerizon and go to "Upgrade Device".
2) If the device that is eligible for an upgrade is an Unlimited Data line, select "Transfer Upgrade" and transfer the upgrade to your line WITHOUT Unlimited Data. (If that device is already not Unlimited Data, skip this, and go to #3)
3) For the line WITHOUT Unlimited Data, choose "Upgrade Device".
4) Go through the store prompts, choosing your phone, any accessories, etc.
5) Optionally, choose "Ship to Store" (if you want your phone right now, rather than in a day or two), as well as entering the promo code "RMN30" (to save 30%, or ~$60 on the HTC One, from the phone price). I had a few issues doing both of these at once, but was eventually successful. If you can't choose "Ship to Store" after entering the coupon code, you may need log out and then start over from the beginning.
6) Activate the phone on the line WITHOUT Unlimited Data.
7) Go home, because a lot of Verizon employees seem to become *extremely* unhelpful after this step.
8) Log in to MyVerizon and select "Activate or Switch Device".
9) Choose the line that currently has your new phone (and no Unlimited Data)
10) Choose "Activate Device" and then "I am activating a device that I previously used with this account", and from the drop down menu, select the old phone that was previously on that line. Follow all of the transfer steps (for most phones, it is likely just "swap SIM cards").
11) Log in to MyVerizon and select "Activate or Switch Device".
12) Choose the line that DOES have Unlimited Data.
13) Choose "Activate Device" and then "I am activating a device that I previously used with this account", and from the drop down menu, select your brand new phone. Follow all of the transfer steps (for most phones, it is likely just "swap SIM cards").
14) Be happy that you now have a brand new phone, at a not-insanely-outrageous price, and still have Unlimited Data!
I did this earlier today without issue. I *attempted* to bypass half of these steps and have an employee do it, and they flipped their lid, so I did not buy from them. So buying the device online and doing the switches on your own seems to be your best bet.
Prereqs:
- At least two lines on a family plan.
- At least one line WITHOUT unlimited data.
- At least one line eligible for an upgrade (does not matter if it is the unlimited data line).
Process:
1) Log in to MyVerizon and go to "Upgrade Device".
2) If the device that is eligible for an upgrade is an Unlimited Data line, select "Transfer Upgrade" and transfer the upgrade to your line WITHOUT Unlimited Data. (If that device is already not Unlimited Data, skip this, and go to #3)
3) For the line WITHOUT Unlimited Data, choose "Upgrade Device".
4) Go through the store prompts, choosing your phone, any accessories, etc.
5) Optionally, choose "Ship to Store" (if you want your phone right now, rather than in a day or two), as well as entering the promo code "RMN30" (to save 30%, or ~$60 on the HTC One, from the phone price). I had a few issues doing both of these at once, but was eventually successful. If you can't choose "Ship to Store" after entering the coupon code, you may need log out and then start over from the beginning.
6) Activate the phone on the line WITHOUT Unlimited Data.
7) Go home, because a lot of Verizon employees seem to become *extremely* unhelpful after this step.
8) Log in to MyVerizon and select "Activate or Switch Device".
9) Choose the line that currently has your new phone (and no Unlimited Data)
10) Choose "Activate Device" and then "I am activating a device that I previously used with this account", and from the drop down menu, select the old phone that was previously on that line. Follow all of the transfer steps (for most phones, it is likely just "swap SIM cards").
11) Log in to MyVerizon and select "Activate or Switch Device".
12) Choose the line that DOES have Unlimited Data.
13) Choose "Activate Device" and then "I am activating a device that I previously used with this account", and from the drop down menu, select your brand new phone. Follow all of the transfer steps (for most phones, it is likely just "swap SIM cards").
14) Be happy that you now have a brand new phone, at a not-insanely-outrageous price, and still have Unlimited Data!
I did this earlier today without issue. I *attempted* to bypass half of these steps and have an employee do it, and they flipped their lid, so I did not buy from them. So buying the device online and doing the switches on your own seems to be your best bet.
I purchased this outright and had no troubles keeping my plan. The sales rep knew I wanted to keep my unlimited data and didn't bother me about signing a contract.
Sent from my HTC one on Verizon.
Sent from my HTC one on Verizon.
Lag Time After Phone Activation
EDIT: Called Customer Service and they sorted it out straight away.
Currently in the midst of doing this exact same thing. Once you had activated the phone on the non-unlimited line, how long did it take for the website to register that the phone had been activated? When I try to switch the non-unlimited line back to its original phone, I just get this message from Verizon: "Your request cannot be completed. Our records indicate you recently purchased a device for this MDN but have not activated it yet. You have the option to proceed after you have activated your new device, or you may contact Customer Service at (800) 922-0204 for further assistance." It's been about an hour since I activated the One.
EDIT: Called Customer Service and they sorted it out straight away.
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So does step 10 effectively cancel the data you added to the dumb line?
And what does the user of the dumb line have to do to get their phone to work again?
I'm going to use my mother's line; I'm 200 miles away and don't want her to be frustrated.
MY situation:
Line 1: Unlimited w/ eligible upgrade
Line 2: Dumb line no upgrade
I went to the VZW website, clicked transfer upgrade
Copped the one, requested it to be shipped to the store, they activated it
I had to call in because "swap device" wasn't working online...
put dummy phone back on dumb line and htc on line 1 w/ unlimited...
Line 1: Unlimited w/ eligible upgrade
Line 2: Dumb line no upgrade
I went to the VZW website, clicked transfer upgrade
Copped the one, requested it to be shipped to the store, they activated it
I had to call in because "swap device" wasn't working online...
put dummy phone back on dumb line and htc on line 1 w/ unlimited...
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