urgent help required.(phone goes silent automaticaly on incoming call)

[amol8356]

I am facing a strange issue on my galaxy grand updated to 4.2.2.
When I received incoming call then a silent profile icon appears on status bar for a second and my phone doesnt ring or vibrate at all.
But messages works. This is happening occasionaly not everytime but I am falling into lots of trouble.
Every friend of mine is sayng that I m not receiving their calls even my gf fights with me.
Plz help.

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[neon933]

Dis is a vry weird problem..if u on the latest firmware u need to flash it again...or contact to ur service center. ..

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[sharingan]

I am facing a strange issue on my galaxy grand updated to 4.2.2.
When I received incoming call then a silent profile icon appears on status bar for a second and my phone doesnt ring or vibrate at all.
But messages works. This is happening occasionaly not everytime but I am falling into lots of trouble.
Every friend of mine is sayng that I m not receiving their calls even my gf fights with me.
Plz help.

Sent from my GT-I9082 using xda premium

wipe cache and dalvik cache in recovery and try wiping cache of phone app also it might help
good luck :good::good:

 

[amol8356]

Will try to wipe cache and dalvic cache. and post the results after testing. Thanks for the help.
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[amol8356]

Wiping cache as well as dalvik cache not working.
Somewhere I read that some apps interfere with the sounds and notifications such as tweeter.
But I m unable to figure out which app is interefering in my case. Plz help me

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[Sulaimanshariff]

Better format everything and flash the firmware once again,,,if tht doesn't help only service center can

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[iceyhotguy]

Wiping cache as well as dalvik cache not working.
Somewhere I read that some apps interfere with the sounds and notifications such as tweeter.
But I m unable to figure out which app is interefering in my case. Plz help me

Sent from my GT-I9082 using xda premium

You read right, if your messages' sound is working and you are sure your speakers are alright then it is probably some application you installed, not like tweeter but an application that is setting your phone to silent.
1. Check if you have any apps that configure settings for you like Tasker or any other third party application that you installed
2. Check "quiet hours" settings which sets your phone to be silent for specific time

You definitely don't need to flash the entire firmware just because of this, at best you'll have to clear data/factory reset through recovery (stock or custom, doesnt matter). This will wipe your messages/contacts/apps so make sure you take backup before doing this.

 

[Alldroidrider]

uninstall antivirus

I had this issue and it was due to antivirus...

Try unistalling ur antivirus and reboot
see if it works.....

 

[amol8356]

Ok will try to uninstall antivirus.

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[amol8356]

No use ...uninstalling antivirus , wiping dalvik cache noyhing works.
Plz someone find the app which is interfering.


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[Aditya_001]

this might happen if u r using "Smart Call Accept" app. cos it has a option that puts your mobile to mute mode. same thing has been happening to me also.
if u r using try uninstalling it.

 

[amol8356]

Sory for late rply...busy in exams.
Nothing helps. Tried everything.
Like wipe data, clearing cache and dalvik cache, nothing seems to work.
What should I do?
Plz help

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[amol8356]

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[iceyhotguy]

Sory for late rply...busy in exams.
Nothing helps. Tried everything.
Like wipe data, clearing cache and dalvik cache, nothing seems to work.
What should I do?
Plz help

Sent from my GT-I9082 using XDA Premium 4 mobile app

If you're speakers are working fine, and you can actually hear the call ringing before the phone goes silent then your phone is fine.
It's one of the apps you are using to alter functions of your phone or one of the settings you tampered with that is creating this problem.

If you can't figure out what you have messed up, simply reflash your ROM/firmware and check if the problem is still there without any of your apps installed.

 

[amol8356]

this might happen if u r using "Smart Call Accept" app. cos it has a option that puts your mobile to mute mode. same thing has been happening to me also.
if u r using try uninstalling it.

Tried ..but useless.
I observed that when call comes there is silent profile icon appears on notification bar for less than a second. This happens each time.
Plz help me someone.

 

[Ashish924]

Tried ..but useless.
I observed that when call comes there is silent profile icon appears on notification bar for less than a second. This happens each time.
Plz help me someone.

Bub...il advice u to be lil brave and re flash the rom... hope u know what is re flashing :angel:
and do make a backup of ur contacts and other stuff...and then observe calls without installin any app :laugh:

 

[amol8356]

Bro...I knw wht is reflashing and even done it lots of time. But using phone without installing any app is somewhat odd.
Cz that issue is occuring occasionally so that for how much time I have to use my phone without apps?

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[Ashish924]

Bro...I knw wht is reflashing and even done it lots of time. But using phone without installing any app is somewhat odd.
Cz that issue is occuring occasionally so that for how much time I have to use my phone without apps?

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um askin u to use ur fone without any app for 1 day and observe if such problem sustains....

 

[amol8356]

Ok bro...I'll try it

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