[Urgent] Not Allowing Me To BackUp, How Can I Get My Files Switched to My New S8+?

bitcoinLIFE

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Apr 22, 2017
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Solved/Fix: I was able to figure out that the issue was that there was necessary packages that were disabled upon having disabled auto updates. This is the fix, to everyone that is interested! I hope this saves you 6 Hours :eek:

Hey Guys,

I'm having a really big problem. Last week I was in LA for Some Music Business and I ended up meeting a lot of people in the Industry and getting their contact, exchanging messages, etc.. My Note 7 never got the 'Brick' update as I used package disabler to disable incoming updates so I've been using this exact phone for all my mobile contact needs.

Just Yesterday I received my Galaxy S8+ and All morning I've been attempting to backup my Note 7 and restore them on my new Galaxy S8+ and nothing is working. I've Tried Smart Switch (Multiple, multiple times), Smart Switch software via Mac, Backing up through Samsung Cloud, Backing Up through 3rd party 'Switch' apps, switching through Wifi, and nothing works.

The issues I have:
- Samsung Smart Switch: On my S8+ it opens and works fine. My Note 7 opens smart switch for 3 seconds and closes.
- Samsung Smart Switch Via Mac OS: It Stays stuck at the backup phase.
- Samsung Cloud Backup: It literally does nothing (as if I didn't even tap the screen)
- 3rd Party Switch Apps: Works on S8+ but Stays Stuck on Note 7 before even beginning the switch process.

I sincerely ask for some help. I've been sitting here in my home for the past 2 1/2 hours getting a headache from this and I want to get out and enjoy the day ( I live in Minnesota and its 70 Degrees today)
 
Last edited:

JazonX

Senior Member
Dec 16, 2009
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Hey Guys,

I'm having a really big problem. Last week I was in LA for Some Music Business and I ended up meeting a lot of people in the Industry and getting their contact, exchanging messages, etc.. My Note 7 never got the 'Brick' update as I used package disabler to disable incoming updates so I've been using this exact phone for all my mobile contact needs.

Just Yesterday I received my Galaxy S8+ and All morning I've been attempting to backup my Note 7 and restore them on my new Galaxy S8+ and nothing is working. I've Tried Smart Switch (Multiple, multiple times), Smart Switch software via Mac, Backing up through Samsung Cloud, Backing Up through 3rd party 'Switch' apps, switching through Wifi, and nothing works.

The issues I have:
- Samsung Smart Switch: On my S8+ it opens and works fine. My Note 7 opens smart switch for 3 seconds and closes.
- Samsung Smart Switch Via Mac OS: It Stays stuck at the backup phase.
- Samsung Cloud Backup: It literally does nothing (as if I didn't even tap the screen)
- 3rd Party Switch Apps: Works on S8+ but Stays Stuck on Note 7 before even beginning the switch process.

I sincerely ask for some help. I've been sitting here in my home for the past 2 1/2 hours getting a headache from this and I want to get out and enjoy the day ( I live in Minnesota and its 70 Degrees today)


Switch Off Wifi / Remove SIM
Uninstall Package Disabler
Go to Settings / and Clear Data for SmartSwitch App
Restart Device
Try Again directly via Wifi, If via Computer - Switch off Wifi in computer
 
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waterpass

Senior Member
Jan 18, 2012
56
20
0
Switch Off Wifi / Remove SIM
Uninstall Package Disabler
Go to Settings / and Clear Data for SmartSwitch App
Restart Device
Try Again directly via Wifi, If via Computer - Switch off Wifi in computer
I think it's a bad idea. Once you get rid of package disabler the OTA will push and brick it. I would say clear the cash for Switch app and try again.

Sent from my SM-N930T using Tapatalk

---------- Post added at 09:23 AM ---------- Previous post was at 09:21 AM ----------

Hey Guys,

I'm having a really big problem. Last week I was in LA for Some Music Business and I ended up meeting a lot of people in the Industry and getting their contact, exchanging messages, etc.. My Note 7 never got the 'Brick' update as I used package disabler to disable incoming updates so I've been using this exact phone for all my mobile contact needs.

Just Yesterday I received my Galaxy S8+ and All morning I've been attempting to backup my Note 7 and restore them on my new Galaxy S8+ and nothing is working. I've Tried Smart Switch (Multiple, multiple times), Smart Switch software via Mac, Backing up through Samsung Cloud, Backing Up through 3rd party 'Switch' apps, switching through Wifi, and nothing works.

The issues I have:
- Samsung Smart Switch: On my S8+ it opens and works fine. My Note 7 opens smart switch for 3 seconds and closes.
- Samsung Smart Switch Via Mac OS: It Stays stuck at the backup phase.
- Samsung Cloud Backup: It literally does nothing (as if I didn't even tap the screen)
- 3rd Party Switch Apps: Works on S8+ but Stays Stuck on Note 7 before even beginning the switch process.

I sincerely ask for some help. I've been sitting here in my home for the past 2 1/2 hours getting a headache from this and I want to get out and enjoy the day ( I live in Minnesota and its 70 Degrees today)
What's happening when you backup on Sam cloud? Export/save all your contacts and pics to Google and other files to Box or Drop Box.

Sent from my SM-N930T using Tapatalk
 
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bitcoinLIFE

Member
Apr 22, 2017
7
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I think it's a bad idea. Once you get rid of package disabler the OTA will push and brick it. I would say clear the cash for Switch app and try again.
Sent from my SM-N930T using Tapatalk
Switch Off Wifi / Remove SIM
Uninstall Package Disabler
Go to Settings / and Clear Data for SmartSwitch App
Restart Device
Try Again directly via Wifi, If via Computer - Switch off Wifi in computer
I just followed every instruction except the uninstall Package Disabler. It definitely changed things up. I can now open Smart Switch on my Note 7 and have it stay open. The issue now is it stays stuck at transferring. The transfer says it shouldn't be more than 9 minutes but 15 mins in it still shows that its at 0%. Could It be that I have an older version of Smart Switch?
 

bitcoinLIFE

Member
Apr 22, 2017
7
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That's an option too. Also tap update within the app.

Sent from my N7 using Tapatalk
I think it's a bad idea. Once you get rid of package disabler the OTA will push and brick it. I would say clear the cash for Switch app and try again.
Sent from my SM-N930T using Tapatalk
Switch Off Wifi / Remove SIM
Uninstall Package Disabler
Go to Settings / and Clear Data for SmartSwitch App
Restart Device
Try Again directly via Wifi, If via Computer - Switch off Wifi in computer
I was able to update Smart Switch to the latest version and It still doesn't work. I'm not sure what else I can do..

Does Smart Switch work for you guys? Do you guys have anything else in mind?
 

waterpass

Senior Member
Jan 18, 2012
56
20
0
I was able to update Smart Switch to the latest version and It still doesn't work. I'm not sure what else I can do..

Does Smart Switch work for you guys? Do you guys have anything else in mind?
Try to disable the app and it will return to pre-installed version and then updated it.

Sent from my N7 using Tapatalk

---------- Post added at 10:51 AM ---------- Previous post was at 10:49 AM ----------

I wonder why backuping on Google doesn't work for you?

Sent from my N7 using Tapatalk

---------- Post added at 10:57 AM ---------- Previous post was at 10:51 AM ----------

Connect N7 to S8 via provided usb cable and adapters and try it again.



Sent from my N7 using Tapatalk
 
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bitcoinLIFE

Member
Apr 22, 2017
7
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Try to disable the app and it will return to pre-installed version and then updated it.

Sent from my N7 using Tapatalk

---------- Post added at 10:51 AM ---------- Previous post was at 10:49 AM ----------

I wonder why backuping on Google doesn't work for you?

Sent from my N7 using Tapatalk

---------- Post added at 10:57 AM ---------- Previous post was at 10:51 AM ----------

Connect N7 to S8 via provided usb cable and adapters and try it again.



Sent from my N7 using Tapatalk
Thing is disabling apps on my Note 7 does not allow me to re-enable them. I've had it happen to Instagram and Facebook. I also have no idea. It for some odd reason is messing with me every way it can.

I been doing the Smart Switch via the USB, so should I try it over Wi-Fi? (I thought I wanted to have Wi-Fi disabled)
 

waterpass

Senior Member
Jan 18, 2012
56
20
0
Thing is disabling apps on my Note 7 does not allow me to re-enable them. I've had it happen to Instagram and Facebook. I also have no idea. It for some odd reason is messing with me every way it can.

I been doing the Smart Switch via the USB, so should I try it over Wi-Fi? (I thought I wanted to have Wi-Fi disabled)
If you were able to transfer files you can get rid of the package disabler you got and I'll hook you up with a disabler app that works on S8 and N7

https://www.note7alliance.com/app.php/page/where-to-start-checklist

Sent from my N7 using Tapatalk
 
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bitcoinLIFE

Member
Apr 22, 2017
7
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If you were able to transfer files you can get rid of the package disabler you got and I'll hook you up with a disabler app that works on S8 and N7

https://www.note7alliance.com/app.php/page/where-to-start-checklist

Sent from my N7 using Tapatalk
I actually think I realized what the issue is. When I blocked the OTA and UFW updates I also had Package Disabler Pro disable all Bloatware. I now see that it disabled some packages that are needed for the transfer (And it also resolves and gives me an answer to my Instagram, FaceBook issue). Thing is I've been trying for the past 20 minutes to enable them (It says they are enabled but when I check they still are disabled).

Is it safe for me to uninstall package disabler pro? Wouldn't it have Samsung Push me a force update right away?
 

waterpass

Senior Member
Jan 18, 2012
56
20
0
I actually think I realized what the issue is. When I blocked the OTA and UFW updates I also had Package Disabler Pro disable all Bloatware. I now see that it disabled some packages that are needed for the transfer (And it also resolves and gives me an answer to my Instagram, FaceBook issue). Thing is I've been trying for the past 20 minutes to enable them (It says they are enabled but when I check they still are disabled).

Is it safe for me to uninstall package disabler pro? Wouldn't it have Samsung Push me a force update right away?
The problem with any Package Disabler app out there Sumsung pulled licenses for N7 and for that reason they stoped working in full but they still block the packages. It will be safe to uninstall it unless you haven't have pending OTA update and your phone on WiFi or data.

Sent from my N7 using Tapatalk

---------- Post added at 12:18 PM ---------- Previous post was at 12:12 PM ----------

The problem with any Package Disabler app out there Sumsung pulled licenses for N7 and for that reason they stoped working in full but they still block the packages. It will be safe to uninstall it unless you haven't have pending OTA update and your phone on WiFi or data.

Sent from my N7 using Tapatalk
I'll bring a friend of mine he might help

Sent from my N7 using Tapatalk
 
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bitcoinLIFE

Member
Apr 22, 2017
7
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0
The problem with any Package Disabler app out there Sumsung pulled licenses for N7 and for that reason they stoped working in full but they still block the packages. It will be safe to uninstall it unless you haven't have pending OTA update and your phone on WiFi or data.

Sent from my N7 using Tapatalk

---------- Post added at 12:18 PM ---------- Previous post was at 12:12 PM ----------


I'll bring a friend of mine he might help

Sent from my N7 using Tapatalk
Thank you very much for your time and help WaterPass!!! And to all the others that commented!

I was able to figure out that the issue was that there was necessary packages that were disabled upon having disabled auto updates. This is the fix, to everyone that is interested! I hope this saves you 6 Hours :eek:
 

waterpass

Senior Member
Jan 18, 2012
56
20
0
Thank you very much for your time and help WaterPass!!! And to all the others that commented!

I was able to figure out that the issue was that there was necessary packages that were disabled upon having disabled auto updates. This is the fix, to everyone that is interested! I hope this saves you 6 Hours :eek:
Glad you figured [emoji106]

Sent from my N7 using Tapatalk
 
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