Urgent: Xoom stuck on boot screen

oli3107

Senior Member
Dec 8, 2011
154
2
0
Dartford
Hey guys.
Basically:
My brother has a Motorola Xoom 32GB MZ604. He tried to root it but it was unsuccessful. After reboot of the failed root, it will now get stuck on the M boot screen and not move, there's no loop as such, it will literally stay on until it runs out of battery or is turned off by pressing buttons.
Any ideas what's happened and how we can fix it?
He took it back and they want £46 to put new software on.
Thanks
Oli
 

wesamothman

Recognized Contributor
Apr 5, 2012
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I had the same issue when I first tried to root my xoom. Here is what you do:
1) take out the external sd card. And thru pc , put on it the new recovery image and put it back into xoom.
2) search my posts on how to root mz601. I know yours is mz604. But it is the same procedure. I will post steps for you soon.

Sent from my MZ601 using Tapatalk 2
 

wesamothman

Recognized Contributor
Apr 5, 2012
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There you go. Step by step.

First, download the below and put them onto your xoom internal and external SD card. Put them under /mnt/sdcard for internal sd, and under the root of your external sd card.

To download:

• Get the Motorola USB drivers to your laptop: http://developer.motorola.com/docstools/USB_Drivers/
• Get the Android SDK to your laptop: http://developer.android.com/sdk/index.html
• Recovery Image: http://goo.im/devs/teameos/recoverie...ecovery-r6.img
• GAPPS: http://goo.im/gapps, your GAPPs would be: gapps-ics-20120429-signed.zip
• ROM: get the latest release for mz604 from here. http://goo.im/devs/teameos/roms/nightlies/wingray/

Steps:

1. Power off your XOOM device.
2. Press and hold the volume down button while pressing the power button at the same time. Note: Even if your xoom starts again, just keep the button pressed until you see "Starting fastboot protocol" on the screen.
3. Connect Xoom to your computer via USB.
4. Open a ‘Command Prompt’ or ‘Terminal’ window on your computer in your sdk/tools folder. This is the sdk you downloaded above.
5. unlock your xoom and flash the recovery image. The recovery image should be in your current working directory where you have command line navigated to: Type:
adb reboot bootloader
fastboot oem unlock
fastboot flash recovery eos-recovery-r6.img
fastboot reboot adb
reboot recovery

Now, you have your device unlocked and recovery installed.

Reboot your xoom by selecting the option "reboot system now" from recovery. you can navigate up and down using the volume buttons. Once an option is highlighted, press the power button to select, you will still have your old ROM.

To flash the other ROM downloaded above,

1. Boot into recovery by:
i. As soon as you hit the reboot command above, you should see a Motorola logo appear. Wait 3 seconds and tap the Volume down button and the words Android Recovery should appear on the screen. When you see that, tap the Volume up button and you’ll boot into recovery.
2. From within Recovery, perform wipe data, wipe cache, and go to advanced, wipe dalvik cache and battery stats. Don't worry, if the ROM and GAPPs are deleted, which should not be the case, you will have them on your external sd card
Note: wipe data will delete your stuff on the xoom. It would be great if you backup your files that you need to your external sd card before you start any of this procedure.
3. In recovery, navigate to install zip from sdcard > choose zip from sd card and select the EOS ROM you copied to the root of the SD card. Once the files are flashed, DO NOT reboot afterwards. Hold on.
4. Again, from Recovery, choose install zip from sdcard > choose zip from sd card and select the GAPPs you copied to the root of the SD card.

Then hit reboot system now. It will take 2 - 3 minutes for the first reboot. Setup your google account. and you are good to go.

Later reboots will be much faster (around 40 - 50 seconds).



Sent from my MZ601 using Tapatalk 2
 

matt4321

Retired Senior Moderator - When red-headed people
Dec 20, 2011
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if it's getting to the splash screen then just as you turn it on, whack it into fastboot then you'll be able to flash new recovery or flash back to stock.
 

yosterwp

Senior Member
May 29, 2012
406
166
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/mnt/sdcard
if it's getting to the splash screen then just as you turn it on, whack it into fastboot then you'll be able to flash new recovery or flash back to stock.
Go here: http://developer.motorola.com/products/software/ to get the stock images to flash in fastboot to get the xoom back to factory conditions. It's normally the last resort, but the most successful. You may need to sign up for an account, but it is free.
 

dan1396

New member
Jan 9, 2011
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Right guys basically i want my xoom to be complete stock what is the best way to do this. can i still use the above steps but by using the default motorola software.. it looked like it was using differnt firmware, and one of the links didnt work. sorry i really dont have a clue what to do and need my xoom back its been away for 3 weeks now
 

dan1396

New member
Jan 9, 2011
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0
and whats the best way to do this. sorry im not too sure about rooting on the xooms etc i used that poxy one click root which by the looks of things lots of people have had problems with it.
 

wesamothman

Recognized Contributor
Apr 5, 2012
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Dallas - TX
Rooting is pretty straight forward steps. Use the steps I provided you above if you want. If you are looking to flash stock rom, you still need recovery and stock rom to be flashed.

Sent from my MZ601 using Tapatalk 2
 

HuckFinn

Senior Member
Jul 22, 2008
372
83
0
Chicago
My steps to a factory reset Xoom Wingray

My Xoom Wingray also crashed and was stuck in the boot animation. I still use my Xoom as my alarm clock and music player with multimedia dock. I had to put the Xoom in the drawer as there was no way to turn it off, it would just reboot back to the flashing animation. I was surprised that it wasn't dead by morning and it was still in the boot loop. So I wanted to revert back to the stock ROMs so this is what I just did. This is assuming you have nothing installed on your PC so from scratch. I actually just went through this a hour ago so I am still in the very last step.

First download and install the following:

-Minimal Android SDK from http://forum.xda-developers.com/showthread.php?t=2317790

-Motorola drivers from http://www.motorola.com/Support/US-...tware_and_Drivers/USB-and-PC-Charging-Drivers

Now you need the original images:

You can try to get it from the source here, https://motorola-global-portal.custhelp.com/app/standalone/rom-images , but I had to request access to the files and was impatient.

I found the original images here instead, http://forum.xda-developers.com/showpost.php?p=64412362&postcount=10

You will need to find the original images for your device, the source in the first link should be able to help you.

Flashing Instructions

I would recommend having the power cord attached throughout this, but if your Xoom is fully charged it should be ok.

Assuming you installed the minimal SDK in the default folder, C:\Program Files (x86)\ Minimal ADB and Fastboot, unzip the individual images (boot.img, recovery.img, system.img and userdata.img) into this folder. If you installed into some other folder unzip there instead.

Now you need to put the Xoom into fastboot mode. Press the VOL-UP and Power to reboot, but then keep holding the VOL-UP. You should end up in fastboot mode.

Plug the Xoom into your PC.

Open a CMD window into the fastboot directory. If you installed the Minimal Fastboot from above you can simply go Start>Minimal ADB and Fastboot>Minimal ADB and Fastboot.

Type "fastboot devices"

Type "fastboot flash boot boot.img"

Type "fastboot flash system system.img"

Type "fastboot flash recovery recovery.img"

Type "fastboot flash userdata userdata.img"

Type "fastboot erase cache"

Type "fastboot oem lock"

You can see the responses I got in the attached image. Once complete the Xoom rebooted with the original Honeycomb OS and then I had to wait for all of the OTA updates to be pushed. This has taken several hours and now it is updating all of the stock Google apps.
 

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Last edited:

oyeniyib

Member
Feb 19, 2012
11
0
0
Springfield
Help with my MZ601

Please, I need help with my MZ601.

A friend who recently passed willed his MZ601 GSM/Wifi to me. I do not know a thing about it; however, I have read a couple of posts. I gathered from these posts that the MZ601 would need to be flashed with a new ROM, especially as when I powered it on, it stopped at the big 'M' logo.

I have checked so many posts online here and found links to many Roms and Gapps, but none is working.
Please, I would be glad if anyone could help me with the following:

(a) MZ601 GSM/Wifi ROM - whether Stock or Custom ROM.
(b) Also remember that I am a idiot; hence, I will need a step-by-step guide on what to do.

Thank you very much.

oyeniyib