usb c headphones sometimes does not work

[hector689]

I bought the Razer phone with the hammerhead headphones, I am noticing that sometimes even when the headphones are plugged in and the logo on the headphones glow and they are recognized by the phone, but there is no sound coming from the headphones, I have to restart the phone in order to get them to work again. Anyone else having g this issue?

 

[kungpaoshizi]

Any response from customer support?
I was thinking about those headphones and I just got the phone.