Using this phone on AT&T, can't get 3g data

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whatever100

Senior Member
Feb 14, 2012
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I cancelled service with verizon, and put my att sim card into this phone.

But the best data connect I can get is edge (2g). I don't expect this phone to get ATT's lte network, but is there a way to get 3g data connection? Edge is just too slow.

Also, is voice quality tied with network type? I feel the voice quality was worse in comparison to my ATT phone. But the signal shows full bars.

Thanks.

Edit: today it magically worked. I don't know what happened, as I didn't do anything to it. It is now running on HSPA+, with very nice speed.
 
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konradsa

Senior Member
Feb 22, 2013
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I cancelled service with verizon, and put my att sim card into this phone.

But the best data connect I can get is edge (2g). I don't expect this phone to get ATT's lte network, but is there a way to get 3g data connection? Edge is just too slow.

Also, is voice quality tied with network type? I feel the voice quality was worse in comparison to my ATT phone. But the signal shows full bars.

Thanks.
Did you configure the right APN settings for AT&T?

https://www.att.com/esupport/article.jsp?sid=KB424489&cv=820
 
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the_passenger

Senior Member
Aug 25, 2006
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Yes, after setting it up I was able to connect to EDGE. But that is only 2g speed. I read online that many people were able to connect to 3g (HSPA+).

Some of them mentioned reporting IMEI to ATT. Would this matter?

Try to call ATT and make sure they provision your SIM card with 4G LTE service. (you might need an IMEI that is compatible with ATT LTE for them to activate that option)
 

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    I cancelled service with verizon, and put my att sim card into this phone.

    But the best data connect I can get is edge (2g). I don't expect this phone to get ATT's lte network, but is there a way to get 3g data connection? Edge is just too slow.

    Also, is voice quality tied with network type? I feel the voice quality was worse in comparison to my ATT phone. But the signal shows full bars.

    Thanks.
    Did you configure the right APN settings for AT&T?

    https://www.att.com/esupport/article.jsp?sid=KB424489&cv=820
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