Verizon Galaxy S6 Edge+ with T-Mobile SIM - Can't Make Outgoing Calls?

tebbatoo

New member
Jul 9, 2017
1
0
0
Hi Everone!

I bought a Verizon S6 Edge+ a few months back. Ever since, I can only make outgoing calls ~15% of the time. The rest of the time, when I dial a number, it thinks about it for a little bit and then just ends the call. Incoming calls work perfectly fine. I tried the following things:
  • 1. Changing mobile network to Global - sometimes allows me to make the call, often time does not.
  • 2. Taking out and re-inserting SIM - doesn't change anything
  • 3. Toggling airplane mode - doesn't change anything

Any ideas of what I can try? Thanks so much :DD
 

gallant_suri

Senior Member
Jan 7, 2010
59
3
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MoronDroid

Senior Member
Oct 21, 2014
52
2
0
I'm having this issue with an AT&T sim.

Global: Data is at H+ and can make calls.
LTE/CDMA: 4G LTE Data works flawlessly but cannot make calls and gives me an error stating "incorrect sim or sim error".
LTE/CDMA/UMTS: 4G LTE Data works fine however when making a call data goes back to H+ and stays there.
 

ljohnso16

Member
Jan 22, 2009
12
0
0
I had same issue, followed instructions from (https://www.getdroidtips.com/g928vvru3cqb9-nougat-s6-edge-plus/) to rollback to previous version of Android i.e. Marshmallow (https://forum.xda-developers.com/s6-edge-plus/general/g928vvru3cqb9-odin-nougat-7-0-firmware-t3601427). Able to roll back, but that did not work, So used Verizon update tool to update back to latest firmware, now it works fine. Give a try and see if this helps.
Can you explain more info? what version where you on before rolling back, im having serious connections issues since upgrading to android 7 and that 6.01 rollback looks interesting, my service worked just perfect on 6, when i upgraded to 7 my phone became unusable and wouldn't receive calls or texts unless i connect to the network every 15min with a call to my vmail. weird i know