Verizon HD & Video Calling

djeddieone

Senior Member
Aug 24, 2010
408
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0
Los Angeles
www.djeddieone.com
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
 

cntryby429

Senior Member
Aug 27, 2013
658
258
93
Washington D.C.
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
 

tedkunich

Senior Member
Nov 15, 2010
358
90
0
I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
I think the "much improved" is very subjective. The person on the other end sounds unnatural to me... Maybe its the years of ****ty audio quality that Verizon has forced on me.... But I'm not a fan. Besides it is fairly worthless as the other party has to be a compatible verizon phone. Most of my calls, other than my wife, are on other networks or land lines, where the HD does not come into play...



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calbruc

Senior Member
Mar 23, 2011
172
44
0
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
I'm in the same boat. All settings and provisioning activated, but don't see the "HD" icon on calls, or anything related to video calling.

Let me know if you figure anything out.

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calbruc

Senior Member
Mar 23, 2011
172
44
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I haven't been able to test HD Voice, but I'm finally seeing options for video calls in the dialer.

*I think* this is what fixed it:

-Dial *#*#4636#*#*
-Select Phone Info
-Make sure provision boxes are checked for VOLTE, Video and Wi-Fi Calling
-Reboot, just to be safe
-Go to Wireless & networks settings and select Network settings reset
-Turn off Advanced Calling and turn it back on
-Reboot



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DoctorB0NG

Senior Member
Nov 11, 2013
331
138
0
Madison
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...

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larsdennert

Senior Member
Dec 5, 2007
969
307
93
Video calling and HD work for me. I have the Google version, not the Verizon one. It's nice to be able to switch during a call but the quality is often bad even with a good connection. Google Duo seems to work better and works with iPhones and all Android phones.
 

calbruc

Senior Member
Mar 23, 2011
172
44
0
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...

Sent from my Pixel XL using Tapatalk
Dangit!

I thought I was all good, but I have the same thing. Incoming calls are HD, outgoing are not. Or if they are, there's no icon indicating it.

Still can't get Wi-Fi calling to activate, also.

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DoctorB0NG

Senior Member
Nov 11, 2013
331
138
0
Madison
I'm on Google's support chat right now regarding the HD voice with outgoing calls issue on Verizon. I'll post what I find.

Edit: they kept trying to tell me it was Verizon's fault. They said I either didn't have HD voice enabled on my account or I had a service issue both of which are wrong. I've triple checked my account and it wouldn't work when someone called me if it weren't enabled. Also, it doesn't matter where I am, the issue always behaves the same. Outbound calls give no HD voice but inbound do.

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larsdennert

Senior Member
Dec 5, 2007
969
307
93
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.

I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
 
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calbruc

Senior Member
Mar 23, 2011
172
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HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.

I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
Thanks. Good to know there are some Pixels on Verizon out there without issues.

I'll try the new sim. Mine is at least three years old--maybe four!

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