More than likely they just look at my 6 phone account for 5 years or so and see $$$ so they appease me.
I found RAM management under smart manager or something. Don't have the shortcut maker installed anymore. It's there. But when I made the shortcut it says app not installed. Same with the hiya caller integration. Found that too, but says app not installed.
@B4ore -- I still would rather have it integrated in the dialer like Samsung originally intended. It just doesn't seem to work as well as that advertised version.So I just got my replacement phone yesterday at Verizon. While syncing all my data back onto my phone I came across this nice little app that I never noticed in the Samsung Store called "Hiya" ! This appears to be Samsung's answer to Verizon taking Samsung's baked in Caller ID program and making it into a paid app. I've installed this free "Hiya" app and it DOES in fact show caller ID for ANYONE, whether they are in my contacts or not, when receiving a call! You can also block callers with this app, among other functions. Check it out and download it!!! Enjoy FREE Caller ID as it was meant to be!
How to get Samsung Cloud! I'm just resharing link....